Articles tagged: The Best of Ask Leo!
What Is a Browser Cache? How Do I Clear It?
Clearing your browser cache is the first thing to try when you encounter webpage problems. I’ll look at why and how to clear your cache.
Why Do I Have Constant Disk Activity in Windows?
Unexplained disk activity is easy to identify with the right tools. We’ll use Process Monitor.
Will Email Bounce If I Send It to a Closed Account?
If you send email to an invalid address or a closed account, you may get a bounce back. You just can’t count on it.
What’s the Difference Between Outlook, Outlook, and Outlook.com?
Microsoft continues to confuse us with product names. I’ll clarify the difference between Outlook, Outlook, and Outlook.com, and help you decide which you want.
What Are Hiberfil.sys, Swapfile.sys, and Pagefile.sys, and How Do I Remove Them?
Hiberfil.sys, pagefile.sys, and swapfile.sys are Windows system files that support two very important features: hibernation and virtual memory.
How Do I Get Someone’s Location From an IP Address?
While getting someone’s name and address from their IP address is technically possible, it’s also difficult and requires law enforcement’s help.
Back Up Smartphone Photos Using Dropbox
Smartphones are a popular way to take snapshots and videos. Tools like Dropbox are great for making sure those are backed up automatically.
What Information Should I Provide When Asking for Help?
When you ask someone for help, stack the deck in your favor by painting a clear picture of the problem you’re experiencing.
How Do I Copy Files When Windows Says I Don’t Have Permission to Access This Folder?
When transferring NTFS-formatted disks from one machine to another, permissions can restrict access. I’ll cover both Widows GUI and command line solutions.
What Can I Do If Someone Uses My Credit Card Online?
Using someone else’s credit card online illegally is identity theft. There’s not a lot you can do except report it.
Is It Safe to Download from Download Sites?
Download sites are just too risky these days. Don’t use them unless there is no way to avoid them, and even then, be very careful in your selections.
Privacy Begins with the Operating System
Privacy is a complex and far-reaching topic. One of the most basic and often overlooked players is the operating system on your device.
What are POP3, IMAP, and SMTP?
POP, POP3, IMAP, and SMTP are all acronyms used in configuring email. We’ll look at what they mean and how they relate.
Can I Stop Others from Forwarding Messages?
It’s not only impossible to prevent email from being forwarded; you can’t even prevent that forward from being altered, forged or defaced.
Should I Buy a New Computer to Fix Malware?
Buying a new machine is a common knee-jerk reaction to a bad malware infestation. And it’s wrong. Not just a little wrong — it’s completely unnecessary.
How Do I Edit a Reply?
Edit a reply before sending it. Clean up your message, remove email addresses, and more.
Can I Use a Charger With the Same Voltage but Different Amperage Rating?
Chargers and power supplies come in a wide variety of configurations. Choosing the right one is important. I’ll look at a few of the parameters.
What Does “Not Responding” Mean?
“Not Responding” is Windows’ way of telling you that a program might have a problem. Sometimes it’s benign and sometimes it’s a sign of a deeper issue.
How Do I Delete Multiple Emails When I Have a Lot to Delete?
It can be a challenge to delete multiple emails. I’ll look at some of the concepts and techniques used by various email programs to make it easier.
Why Doesn’t “Back” Always Work?
Occasionally, the back button won’t work and simply lands you back where you were. There are reasons, and there are workarounds.
How Do I Get an Old Version of a Webpage?
It’s generally not possible to recover an older version of a webpage, but we’ll look at a couple of straws to grasp at.
Is a Microsoft 365 Subscription Worth It?
Before you dismiss it because it’s a subscription, take a look and do the math. Microsoft 365 might be surprisingly affordable for you.
Don’t Rely on System Restore
System Restore doesn’t restore your system and has proven itself too unreliable to count on.
How Do I Prevent Credit Card Theft?
There are some practices to help you avoid having your credit card compromised, but most card theft is out of your control.
Can I Check for Malware before Downloading Something?
Files cannot be checked for viruses before being downloaded, but there are precautions you can and should take.
Why Is There So Much Spam?
Even though most of us might never fall for it, the reason there’s so much spam is simple: spam works.
Why Do Edits Made to a Document Emailed to Me Disappear?
Changes you’ve made to a document that was emailed to you can easily disappear. Let’s avoid that.
What is Virtual Memory?
Virtual memory is conceptually somewhere between RAM and hard disk space. It’s disk space used to maximize the amount of RAM available to programs.
WHY IS EVERYONE ON THE INTERNET SO GRUMPY?
Using all uppercase characters is the internet form of shouting, and is considered rude.
What Are All These Programs Running After I Boot Windows?
When you start Windows, many programs start automatically as well. Some of them don’t need to.
Why Do People Create Free Software?
Free software exists for reasons ranging from pure altruism to pure deceit.
How Do I Send Anonymous Email?
Don’t send anonymous email from work or home. It takes extra steps to keep from being traced.
How Do I Test Backups?
It’s a good idea to test backups before disaster strikes. Unfortunately, a complete test can be risky. I’ll look at some alternatives.
Your 6 Strongest Practical Password Techniques, Ranked
Six practical approaches to generating passwords, ranked from best to worst.
How Long Should a Password Be?
For years, the standard practice has been to assume that eight-character passwords made up of sufficiently random characters was enough. Not any more. Not even close.
It Pays to Be Skeptical
If we would all be a little more skeptical, we’d be safer and the internet would be a more trustworthy place.
Stop Spreading Manure
Believing and spreading manure — lies, falsehoods, and misleading implications — makes you look bad and makes the internet a dumber place.
How Can I Make My Computer Faster?
The most effective way to speed up a system is to clean it up, have it run fewer programs, and give it more resources.
My Email Is Hacked, How Do I Fix It?
If your email is hacked, there are several steps you need to take to get it back and prevent it from being hacked again.
12 Steps to Keep from Getting Your Account Hacked
Here are the steps you need to take to prevent losing your account forever to a hacker.
Who Is My Home Network Administrator?
Some Windows messages indicate that something was set by your network administrator. That’s probably you, even if you didn’t do it.
Is My Information Safe in the Cloud?
‘The cloud’ is the latest buzzword for internet-based services. It’s important to understand a few things about cloud security.
Will Using an On-Screen Keyboard Stop Keyloggers?
Using an on-screen keyboard instead of a real keyboard might stop some keyloggers, but there’s no guarantee that other techniques aren’t also being used.
How Do I Stop Someone from Emailing Me?
Sometimes you want to keep someone from contacting you. Ignoring them is often simplest, but there are tools to help as well.
Where Do I Find CHKDSK Results After a Reboot?
CHKDSK must sometimes be run at boot time. I’ll show you where to find those CHKDSK results.
A One-Step Way to Lose Your Account Forever
I see people lose access to their most important accounts all the time. It’s often their own fault that they can’t regain access.
When Tech Drives You Crazy, Don’t Make the Problem Worse
Impatience leads to frustration. Frustration leads to desperation. Desperation often leads to more problems than you started with.
Does My Computer Need a Memory Upgrade?
A memory upgrade can be an easy, inexpensive way to improve system performance, but how do you know if an upgrade is called for?
The One Thing Every Non-Technical Person Needs to Know
If there’s one precaution I want everyone to embrace, it’s this.
