The short answer is, they don’t relate to each other. Not at all.
They have only
twothree things in common: they’re both related to email, and they both have the word “Outlook” in their names. (Microsoft seems to have doubled-down on the confusion by making their icons the same as well.)
That’s where the similarity ends. It’s frustrating because people often refer to Outlook when they mean Outlook.com.
Let’s define ’em, shall we?
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- Outlook is an email program you install on your computer and is part of Microsoft Office.
- Outlook.com is a website and online email service provided by Microsoft.
- Outlook and Outlook.com are two completely different things.
Outlook (the program)
Outlook, which I now often refer to as “Microsoft Office Outlook”, is:
- A software program you install onto your computer.
- Part of Microsoft Office.
- An email program that downloads your messages to the computer on which it’s installed.
- A fully-featured personal information manager (PIM) with address book, calendar, to-do list, and more.
- Extensible, meaning Outlook can be extended via add-ins and macros.
Outlook.com (the website)
- A website you visit using your web browser, such as Edge, Firefox, Chrome, or any other.
- An email service on which you can create your own free email address ending in “outlook.com”.
- A replacement for Hotmail.com.
- A web-based user interface used to access existing Hotmail (and other Microsoft) email accounts.
As you can see, Outlook.com doesn’t come close to relating to Outlook.
Outlook is an email program you install on your PC; Outlook.com is a website you visit in your browser to access email.
The only thing Outlook.com shares with Outlook is the word “Outlook” (and the icon), which is apparently Microsoft’s attempt to create some kind of generic branding for anything email-related (thoroughly confusing users in the process).
I have to include Outlook Express for completeness. Even though it’s long dead, its memory lingers on.
Outlook Express was:
- A program you installed on your computer.
- Free; it was included on most Windows installations prior to Windows Vista, and came with Internet Explorer versions 6 and earlier.
- An email program that downloaded your messages to the computer on which it was installed.
- An internet news reader, as it accessed Usenet newsgroups and other older internet news servers.
- A contact list manager aimed primarily at managing contacts specifically for mail and news.
- Completely unrelated to Microsoft Office Outlook.
I say “was” because Outlook Express has been DISCONTINUED. Outlook Express was discontinued by Microsoft years ago, and wasn’t included in Windows versions beginning with Vista. In fact, Outlook Express will not run in Windows 7 or later.
Based on my experience answering questions and trying to help people with Outlook Express, my position is that it is long past time to move on and select another email program.
Which do you want?
Outlook — as in “Microsoft Office Outlook” — is a powerful email program targeted at the business environment, email power users, or those who want the additional features it brings. With a lot of support from third-party vendors, including things like mobile device synchronization, Outlook is a reasonable choice for the home or casual user.
If you want a desktop email program but Microsoft Office Outlook is overkill, there are many alternatives that you can get, many of them free. My standard recommendation is Thunderbird.
If you prefer to access your email on the web and have a Microsoft account, then Outlook.com is the website to go to. It is the primary means for accessing your outlook.com, hotmail.com, live.com, msn.com, or any number of other Microsoft-provided email services.
And yes, you can configure Outlook (the program), to access, download, and manage your Outlook.com (the service) email. Just because they’re two different things, doesn’t mean you can’t use them together .
And Outlook Express is simply no longer an option.
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144 comments on “How Do Outlook and Outlook.com Relate?”
What I don’t understand is why every report, execpt this one, that I’ve read ignores Express’ Internet News Reader. This is the most use news reader in the world today (I’m not saying the best). Even MS ignores it.
Here it is a year later, and Outlook.com is still basically worthless. Just out of curiosity I spent several hours uploading all my email from Outlook 2007. However, even after several “retries”, the upload process failed to move all my mail items, and seemed to randomly not upload various “subdirectories” from Outlook 2007.
Perhaps MS has given up on this software without telling anyone.
Not to mention that MS forces you to use their Explorer product to upload – acts like Chrome is the plague.
I believe Outlook 2002 supports Hotmail, and I know for a fact that Outlook 2003 does (I’m using it now)
You are quite correct. Outlook 2000 did not, but I overlooked the fact that with Outlook 2002/XP, and now again with Outlook 2003, Hotmail support has been added natively. Thanks for pointing it out. (Now using it myself also :-).
As far as I can tell, it does’t download into your common inbox with other accounts, though, but rather sets up a parallel set of virtual folders that are a view onto the information up on hotmail. Still, it makes managing hotmail email much, much easier.
I am considering an upgrade from O/E to Outlook 2000 to gain the calendar and task organizing capabilities. Does Outlook support mulitple identities as O/E does? I haven’t been able to find any specific info on this.
I think Outlook uses the concept of “profile” (Outlook user profile: A group of e-mail accounts and address books. Typically, a user needs only one but can create any number, each with a set of e-mail accounts and address books. Multiple profiles are useful if more than one person uses the computer. ) When I go to Outlook “help,” it seems to offer plenty of advice on how to tap into this feature. You can apparently set up Outlook to prompt for which profile you want to use each time Outlook is launched. I’ve never tried it, but assume it works akin to identities in O/E…
Annette: where are you having trouble? Typically it’s a matter of installing outlook, and configuring your email accounts, and off you go.
Leo, thanks for your comments about installing outlook. I have tried everything and still cannot get outlook to send or receive mail… stuck. have even been onto microsoft support… I must be short of the grey matter. Thank you anyhow
For anyone else that comes along via a Google search…
Outlook 2000 doesn’t seem to support IMAP very well/if at all. After using it for years with my POP accounts, I’ve had to recently switch to OE in order to work with my new IMAP account. OE is fine — except I miss having calendar and better contact mgmt integrated into my mailer. So presently, I’m forced to use both of them.
I’m too poor to upgrade to Outlook 2003/XP. But I am beginning to seriously consider moving to OpenOffice or one of the other free/cheap Office clones.
FWIW: openoffice does not include a mailer / PIM. If that’s all you’re looking to replace, you may need to look elsewhere. I have played some with open office and have been reasonably impressed, but noticed the lack of an outlook equivalent right away.
Can Outlook and Outlook Express be used on two different pc’s to access (read and pull in) the same emails on one POP3 account.
Sure. Just make sure that one (or both) have the advanced setting “leave message on server” set. If you do that for both, you’ll have to manage deleting the files on server somehow (there are options). If you do it only on one, then make sure that one always reads email *first*, as the second will remove the messages from the POP3 server.
This later scenario is what I use when travelling, where I’m reading mail on another machine than I do at home. When I return home, I have one download that gets all the mail again.
I have been using OE. I just installed Outlook 2003. Is there a way to transfer ALL of my folders and subfolders with their messages intact over to Outlook 2003. What seems to happen is that the messages (or at least some of them)come over but not the folders
Not quite sure what to tell you. I just verified an OE to Outlook2003 import that included subfolders and all worked as expected. Are there any other common threads to the emails that might be missing? Do you have your view in Outlook set such that everything is displayed?
I am trying to transfer my contact information from Outlook to OE. Is there a way to do this? Thanks.
I would, in outlook create a Personal Address Book, copy all my contacts into that, and then Import that into Outlook Express. I’ve not tried this, but it seems the most direct route.
I have Outlook on one computer and Outlook Express on a different one for the same email account. When I read messages on one computer, those messages do not appear at all in the inbox on the other computer, so my two inboxes in the two programs have different messages. Since it is the same email account, shouldn’t it have the same inbox wherever I access it, and in any program? How do I fix this? I tried to recover the messages by setting the option “leave messages on server” but the messsages didn’t appear in the other inbox.
Since email programs download the messages to their own local storage, what you’re experiencing is expected. You need to make sure that both are configured to leave messages on the server for some period of time.
Thanks for answering my previous post! I have an iPaq and have synchronized with Outlook 2002. As far as I know the Notes however can’t transfer categories into the iPaq. I have tried to create folders in my iPaq and file them but the Notes disappear from outlook. It seems that outlook can only ‘see’ the notes when they are moved up to one sub folder from ‘My Documents’ in the iPaq. But that I mean that I have a folder called ‘Notes’ in ‘My Documents’ in the iPaq and outlook can read and synchronize that. Any other folder within ‘Notes’ cannot be read by outlook. Is there any way I can make Outlook see the whole tree (ex: My Documents/Notes/Hotels), or any way I can have categories in the iPaq? Will outlook 2003 solve either of these?
I don’t really have any good answers for you other than to guess that outlook 2003 probably won’t change/help. Typically these types of issues are a function of the ActiveSync software used to synchronize between the devices.
Do they not show at all, or are they just blocked? Might check this article: http://ask-leo.com/archives/000027.html
I am trying to access ATT email from their internet POP and SMTP servers instead of dialing into their private network. The problem is I can receive email in Outlook 2002 but cannot send email through the SMTP. I get an error couldn’t log in – bad username/password. This function works on Outlook Express. I either need a calandar that works with Outlook Express or a any suggestions on how to get Outlook 2002 working. ATT says sorry bud — we only support Outlook Express. After reading your article I understand they are different programs. Any Hints
Well, if OE works there’s no reason that Outlook shouldn’t work. The key is to make sure that the sending server, as well as the advanced options for the outgoing server are identical to your OE configuration. They key ones might be whether the outgoing server requires authentication, and which of the 3 or so options should be used.
How can I move email I already received in Outlook to Outlook Express?
Outlook Express supports Import of messages (File Menu, Import) directly from Outlook.
I am using Outlook 2000 and Outlook Express on the same machine. I have two seperate e-mail accounts through the same ISP. All of my incoming e-mails for both accounts is showing up in my Outlook express inbox. Any idea how I can fix this? Thamks.
This article may help: http://ask-leo.com/the_contents_of_my_inbox_disappeared_can_i_recover.html
i have oe 5.5. the prob. is that i received mail
messege but attachment with that messege not received.
Actually not recived? Or can you just not open them?
Try this article: http://ask-leo.com/why_cant_i_open_attachments_in_outlook.html
How do I export my hotmail contacts list into Microsoft Outlook (not Outlook Express)?
Through outlook express is the only way I’m aware of. While Hotmail still allows Outlook Express to have access, import the contacts into it. Then import the OE contacts into Outlook.
I have Outlook 2000 and Outlook Express. OE works and I can get e-mails and send them. But OL does not work. Error code: 0x800ccoe any help??
I’d double check the account settings in outlook. Make sure they’re the same as in OE.
I have problem to download my hotmail’s emails from outlook. Its seems to be a password issue as I am asked to enter my user Id and my password. The problem is that even if i enter them i still having the same request ” enter your Id and passw…”
thanks for your help
I’ve been using Outlook Express for some time now but now i want to use thhe added features offered by Microsoft Outlook….i’ve been using 1 POP a/c and one hotmail account…..there are a few local folders in which i ttransfer mails to….could you pls tell me how can i shiftt all my data and folders into Microsoft Outlook without any flaw?
Check out Outlook’s import feature.
In my outlook express, I am unable to send or receive mail.(An unknown error has occurred. Account: ‘172.16.1.60’, Server: ‘172.16.1.60’, Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133)
What is this? how can i fix it? thanks FIL
If I uninstall MS Office, will it affect my Oulook Express? ie. will i lose my messages and address book?
My outlook express is connected to my hotmail account.
Office should not affect Outlook Express. Uninstalling Office *will* uninstall Outlook, but not Outlook Express.
A question actually, can I create a separate address book for Outlook Express where I keep a large number of contacts and a distribution list.
This would be separate from my normal contacts in OE although the names might appear in both. I’d import the names from a .csv file.
Our company gets between 300 to 400 emails per day. We are currently using Outlook Express (OE) as the viewer on our back-up email server, and have taken advantage of the OE message rules feature to “filter out” postmaster and other repeated nusance incoming emails.
Do you know if macros can be used with OE? We not interested in elaborate/expensive software to use as an add-in or in place of Outlook or OE.
I have a better understanding of the differences between Outlook and OE from your article (“How do Outlook and Outlook Express relate? “), it was of great help.
Can I transfer all of my outlook express information into Outlook (Old emails. address book, etc?)
B Hamm: unfortunately OE cannot be extended, so there’s no macro capability there. Look into it’s rules processing though. Outlook has even more powerful rules facility that may be of use.
Dallas: check out the “File” menu, “Import and Export” item. That should let you import your mail and contacts.
I’ve reinstalled XP and am trying to re-import the messages from my old OE inbox to my new “empty” OE inbox. The messages are saved on a disk, and are also copied on the new desktop. I can get about a third of my saved messages re-import to the new inbox, but that’s it. I’ve tried several times and OE always stops importing at the same number of messages–roughly 2500 of 7500 messages total. Any ideas how to coax OE into importing all of them? I’ve just purchased a OE repair software, whose demo was able to extract some of the messages from the backup file, and I’m hopeful it can do the trick. But while I wait for that software to arrive, any ideas would be appreciated.
I have Outlook Express and I use it regularly, but recently when I tried to install MS Outlook (to use the to-do list and calendar features with my Ipaq) all files installed, but when I open it, it cannot open the Outlook window (and therefore the entire program). Is there a feature in Outlook Express or windows that could be preventing the program? I’ve tried uninstalling and reinstalling several times, to no avail.
I can’t get Outlook Express to allow me to access my Hotmail account. In Outlook it was an automatic option for me to click and get my Hotmail folders set up, but with OE there’s not automatic pop-up option box. What to do?
Thanks! in advance for any helpful advice you may be able to offer . . .
PS I tried to click on the article “Differences Between Outlook and Outlook Express” and I immediately receive the Error Message “Forbidden
You do not have permission to access this document. Web Server at ask-leo.com”. So I tried to follow your “Please Note: Before commenting, please read the article. The full article at the top of this very page.”, but wasn’t able to do so.
How can I transfer saved emails from my laptop which uses Outlook to my desktop computer which uses Outlook Express?
Where do I get Outlook Express repair tools referred to above?
Mistake 0x800C0133 is making my life misery. Not letting emails in. Out is OK. Tried the compressing option, didn’t work for me. There’s another suggestion somewhere that I’ve lost track of, to make a new inbox in Outlook Express. How?
My Outlook Express will not delete normally, only by using simultaneously “Delete” and “Shift”, after which no deleted mails are visible anywhere.
I have to say I’m only PC semi-literate. As a journalist/translator I need email desperately.
Any simple help out there?
I’d have you start here: http://ask-leo.com/how_do_i_repair_outlook_express.html
Mistake 0x800C0133 is making my life misery. Not letting emails in. Out is OK. Cable service is OK. I’ve heard something about an Inbox workaround but don’t know if I did it right? Also someone mentioned a compression fix?
Actually there is a bit of code shared. this was (is?) evident in the Advanced mail settings SSL bug which for many years did not click the port number to 465 when the ssl checkbox is checked – it stayed on port 25. this same bug appeared in both outlook express and outlook.
Please help me to fix my outlook express. i can send but not recieve. i get this error in outlook An unknown error has occurred. Account: ‘mail.adelphia.net’, Server: ‘mail.adelphia.net’, Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133 ………the isp tech support cant help.. ive tried to redownload outlook express with no luck.. any ideas what is going on and how to fix it? any help apprecieted. thanks Cindy
I found this on that: http://www.tech-archive.net/Archive/Windows/microsoft.public.windows.inetexplorer.ie6_outlookexpress/2004-07/4620.html
Hey try using these steps, I was able to sole a similer issue some time 3 months back with the help of this
THIS ERROR 0x800C0133 IS CAUSED BY THE OE BECAUSE HE CANT HANDLED ANY MORE THAN 2 GB OF MAILS , DOESNT MATTER HOW MANY MAILS THERE IS , IT JUST CAN MANAGED 2 GB .
THE ONLY SOLUTION IS TO BACKUP ALL THE .DBX FILES AND IN OE DELETE PERMANENT A LARGE NUMBER OF MAILS .
Just solved the problem (0x800C0133 error in outlook express), simply create a new identity and import all the emails and settings in the new identity. it should work that way.
I am trying to set up outlook but can’t get started because the “Outlook.pst file could not be found” I have tried a search of my entire computer to locate it but to no avail. Any suggestions??
I met an error:0x800c1033, the first my outlook express couldn’t receive new emails and Inbox folder’s empty suddenly and then now it’s able to send and receive after I already moved inbox.dbx to other place…and also I need old emails, can’t be re-opened, very important with me.
I find out that inbox.bdx is very big 2.145
GB, I tried creating a new identity and import them again ,,but still can’t..pls tell me the ways to see and take out all those old emails.
can I use other email propgram supporting big capacity to import inbox.dbx from outlook express? if..how can i do?
Thank you very much.
Tammy posted this question 2-24-2006 approx 5:30 AM. “HOw can I transfer Outlook Express emails from one computer to Outlook on another computer?
Thanks-” But no one has answered the question. I was directed her by her question via google search
That’s this article: http://ask-leo.com/how_do_i_move_my_outlook_express_folders_to_my_new_machine.html
Hi, i want to read a .pst file in Outlook Express, seems to only read .dbx files, can they be migrated?
PST files can be read only by Outlook, not Outlook Express. I believe by running Outlook you can export to Outlook Express.
We are having problems with Outlook at our organisation. Everyone is being prompted for a password when they to open it. We have resolved to OE. How can we migrate our documents from Ooutlook to OE?
my DBX folder is 4 gig, I setup a new indentity,
copied all my old e mail into that. Then deleted all my messages from current indentity folder.
the folders size stayed the same, I then deleted all individual dbx files( including the deleted DBX folder,size did reduce but they return, and my indentity folder is huge again.
what is happening ??, why can’t I keep my current indentity folder small.
How can I get address book and mail boxes from outlook express that no longer works (it is dead) – I want to use Outlook instead. Then I want to import Address & boxes.
You *should* just be able to use Outlook’s import function.
I have used Microsoft Outlook for several years but recently took the computer in to be serviced and now I cannot get Microsoft outlook just outlook express. I have an XP and need the calendar feature.
When I go thru the tests of the setting it says “Please verify email address field”. My address email field is correct. When I hit the send/receive buttom it gives me an error of “The operation failed an object could not be found. The service folks nor earthlink can figure it out. HELP
I have had the same problem, Diane. The temporary solution:
Soonenough, the problem reoccur and I have to repeat the solution again. Very annoying.
Do I need to delete OE if I swtiched over to Outlook?
I have migrated from Outlook Express to Outlook 2002. What I do not see when I open a message containing attachments (.jpeg etc) is a plain old picture like I had in Outlook Express. Is there some sort of setting I need to redo on my outlook 2002??
—–BEGIN PGP SIGNED MESSAGE—–
No. Outlook does not automatically display attachments. You must open
them separately. This article has more:
—–BEGIN PGP SIGNATURE—–
Version: GnuPG v1.4.6 (MingW32)
—–END PGP SIGNATURE—–
If I copy the files in the store folder on Outlook Express:
“On the old machine, the easiest way to locate Outlook Express’ email store is to ask Outlook Express. Fire it up, and then in Tools, Options, on the Maintenance tab there’s a button labeled Store Folder. Click that, and it will tell you the folder containing your email folder.
Copy the entire contents of that directory to a floppy, CD-ROM or share on your network.”
Can these be opened in Outlook (not Outlook Express)?
—–BEGIN PGP SIGNED MESSAGE—–
No. You must first have them in an instance of Outlook Express. Then you can
import them into Outlook.
—–BEGIN PGP SIGNATURE—–
Version: GnuPG v1.4.6 (MingW32)
—–END PGP SIGNATURE—–
My suggestion is to switch to using Mozilla Thunderbird. It is designed to be a simple email program or expand with the use of addons to be as powerful as Outlook. I use it to manage my email, contacts with phone numbers and addresses and notes, and my calendar. I can also sync it with my Pocket PC running Windows Mobile 5 using a third party application called Birdie Sync.
Since Outlook Express and Outlook are not one, may Outlook Express be deleted completely?
I would like to transfer my Outlook Express address book into Outlook Contacts where I have all my contacts addresses and telephone numbers that I synchronized from my Palm, but not my email addresses that I have in Outlook Express. How do I do that?
I want to transfer my old (Outlook Express) email to my new machine (using Outlook). I tried to go through Windows Live Mail first (since it is sort of replacing Outlook Express) but I couldn’t do it. Do you have any concrete suggestions. The old mailbox files are about 8 GB in size.
My email was OE and was transferred to Yahoo by AT&T – I want Outlook express back, but AT&T tells me that I cannot go back. Is there another email account that I can use?
For a number of reasons, I run both Outlook and Outlook Express (on a variety of machines that I have networked). Why is it that whichever is open when mail arrives displays the mail but those emails are not subsequently found in the other program? Put simply, if Outlook is running and receives an email, if/when I later open Outlook Express and download messages, any messages already received by Outlook are not “received” – (and vice-versa).
I would like for ALL emails to be received by both programs (not simply on a first-come-first-served basis).
Is there a “fix”?
The solution is to either use IMAP instead of POP3 (I’m weak on this, but my understanding is that this will work) which leaves the messages on the server, or in the advanced settings for your POP3 account in Outlook you can also check “leave a copy on the server”.
I get sending and receiving errors on my outlook express 2003 version which says
Task ‘gtv-dubai.com – Sending’ reported error (0x8004210B) : ‘The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).’
Now that I have Windows 7 on my laptop, I can’t find Outlook Express anywhere in my programs. Microsoft Office Outlook is there as expected but I am presently experimenting with Thunderbird which comes with Firefox.
My desktop uses XP. My laptop, Win 7. I’ve used Outlook Express (OE) since the late ’90s. IMO, it was one of M$’s best programs, and I was sorry to see it disappear. M$ has a habit of replacing tried an true programs with “new” programs that don’t work as well. I use Windows Live Mail (WLM) and Thunderbird (both) on my Win 7 laptop. WLM is the most like OE, so you might be more comfortable with it, but some things have been dropped; e.g., you cannot apply a color background to a message, and you can’t choose how names in your contacts list display in an e-mail. It also has trouble rendering some e-mails with embedded pictures. When you forward it, the embedded pictures wind up getting attached to the message, not embedded in it. Thunderbird doesn’t have that problem, DOES provide for colored backgrounds and handles embedded pictures correctly, but has a huge preview pane header that takes up way to much vertical space on a (narrow) laptop screen. In WLM, you can easily eliminate that header. The average user can’t do that in T-Bird; it takes a programmer. And T-Bird is extremely slow at downloading e-mails.
E-mail programs are like cars — nobody has yet invented the perfect one.
WHY would anybody want to go back to outlook Express!!!! You can use easier that that. I am glade Microsoft discontinued that not so good product and someone want to go back. IT IS DEAD!!! I am using Outlook 2010 and very happy.
Don Taber has noticed the same problem that bugs me about Thunderbird, that it ‘has a huge preview pane header that takes up way too much vertical space on a (narrow) laptop screen.’
So, my question is whether this ‘problem’ can be dealt with. If so, how? Can the toolbars be adjusted go give a similar arrangement to that in Outlook Express. I am sure we are not the only ones to find OE to suit their purpose best and want its replacement to appear in a similar guise.
Alternatively, can the extra facilities in Outlook be removed so it is, essentially, similar to OE. If so, how?
As Don said, too, no one has invented a suitable replacement for OE, yet. So, there’s a challenge for someone!
My computer is a Dell Dim. 2400, OS Win. XP SP3. Built 2003, Purchased 2005.
I”ve always used Outlook Express and will use it until I purchase a new computer, or it starts giving me problems. Just because it is no longer supported doesn’t mean it’s no good. XP SP2 is no longer supported but people still use it. On a Forum I visit a lot, People have more problems with Thunderbird and other email programs than they do with OE.
You advise moving away from OE, but I have a very large folder collection and I could not do with it not being available. Is it transferable?
Read this article. It has some great suggestions:
Why Outlook Express Must Die
I installed Windows Live Mail to replace Outlook Express. Can I safely delete OE, without losing my current mail? I’m wondering because when I open OE, it’s still receiving mail…the same messages that appear in WLM. Thanks.
As long as all the mail you want to keep appears in WLM, OE is no longer needed. I wouldn’t bother uninstalling it – just stop opening it.
To Don Taber and Tony Kightley:
Do you have the CompactHeader Add-On installed in Thunderbird?
Using CompactHeader, my header is only three lines high: From line, Subject line, To line. If I double click on the header, it goes into compact mode, where the header is now only one line (Subject, From, and To are all displayed on one line).
Of course you should also make sure that under the View menu, that Headers is set to Normal, not All. All displays a large header area that can’t be resized.
Leo, I see you are at it again. Bad mouthing Outlook Express. I know you like thunderbird but it is not a good replacement for Outlook Express. I am not sure why you have never liked Outlook Express but you have never liked it long before it was discontinued by Microsoft and that is your option and your opinion.
Thunderbird is a good Email client but it is not a replacement for Outlook Express. Thunderbird is too bland to replace Outlook Express. Thunderbird does not do stationary. Sometimes I like to put stationery in my Email. It does not leave the sound in the email but makes it an attachment. Sometimes it even does that to pictures. It does not condense the folder bar. It is a good Email client for people who like things bland.
I know that Microsoft has discontinued support for Outlook Express but then Microsoft does a lot of silly things. For a long as I can use it I will and even then I will try to find a way to still use it. Leo, may I ask you to stop bad mouthing Outlook Express? You are too bias to give a good report for Outlook Express.
There are plug-ins for Thunderbird to use stationery.
As for whether it’s as good or not that is always a matter of personal requirements and tastes. the fact remains that now OE is unsupported and has many issues, including losing emails. We just have to live with what’s available. If OE works for you, which it does for many people then by all means stick with it. It’s just that in general, because of the many problems, Leo recommends against the risk of using it.
Leo, The only reason you’ve given for continually disrespecting Outlook Express is that you’ve heard complaints from a lot of people about problems, but that’s not conclusive evidence. I’m convinced that the people who complain to you about a problem with Outlook Express don’t even have a rudimentary understanding of how to operate what is a very simple and almost bullet-proof program. I’ve been forced to try many other e-mail client programs on my Windows 7 laptop, and haven’t found one that performs as well on my super computer as Outlook Express does on a low-ram, slow-CPU, slow-HD relic running Windows XP. There is no rational reason for a user to prefer Thunderbird over Outlook Express, unless they prefer sluggish performance, a clunky interface, and iffy behavior with simple tasks like message filters.
On September 28, commenter James mentioned a Thunderbird add-on called Compact Header. I use that too. But when I first started using Thunderbird, I had to put up with that ill-thought-out space-wasting big fat header until I was lucky enough to discover Compact Header. But then there was the problem that every time Thunderbird did a version update, Compact Header stopped working until its development team came up with an update to match. In my opinion, one shouldn’t have to download an add-on to do a task that should have been built into the basic program. Thunderbird is on Version 15 I believe. Fifteen revisions since its debut while Outlook Express, as far as I can tell, is the same program that installed with Windows 98 over 15 years ago. I guess that something that’s built right the first time doesn’t need revisions every two or three months like Thunderbird did before they stopped developing it.
I don’t know what those complainers are doing that causes them to break Outlook Express. I have saved e-mail dating back to 1997 on the machine that runs Outlook Express. It has never broken.
It would be great if Microsoft would sell the code for Outlook Express to a third party developer who would update it to run with Vista and Windows 7 and then market it. I would be happy to buy a copy and I bet a lot of other disgruntled former Outlook Express users would be too.
Several comments from Ron and Edward are relevant: (1) OE has been around since W 98 and is very reliable; (2) for the average person just doing e-mails and sending attachments (photos, Pdf’s etc.) the less is simpler. Remember not everyone is completely computer savvy from the get-go, especially us late starters with computers and there uses, remember your Grandmother never saw a computer as a girl but might want to use one to keep in touch with family and via Skype, so think KISS
Even some Microsoft code writers agree has never been adjusted-upgraded like some of their other e-mail programs (Outlook, Access, and Windows-Live) – Outlook is really a nightmare to navigate easily and set up your address book, e-mail addresses, as it looks more like a word document heading/taskbar and confuses many people (by having to set so much up before being really able to use and who found Outlook Express USER friendly for years). Like Edward I have used OE since the 90’s and never [really] had any crashes or lost data; I have more than 167,000 emails and 6,789 addresses in my WAB in this time.
Only bug they placed in the original code was the use of “Dbx.” format for the file set up. So when we are now forced to migrate to another system everything has to be transposed into either a “Pst. – Csv. – Eml. – format”; as “Dbx.”; cannot be read by Outlook. Was not a simple job and even for Microsoft Support had trouble guiding me through the Microsoft web-site maze on how to do it, took 3 tries before it worked, so now all are in “Pst.”
Someone at Microsoft should ask before making such changes and frustrate the users who have been satisfied for so many years; maybe Microsoft should offer a modified Outlook version which should integrate all the Outlook Express features for those who think KISS is the best solution.
W 8 looks like it MAY be more user friendly and intuitive by its looking like an “i-Pad” type screen!
Hi Leo, My sister-in-law has a Dell m1530 laptop
running Windows Vista. She has not used it in 2
years. It has 989 emails in the Windows mail box
in the in box. I unloaded the spam folder and the
deleted folder. I can only delete from the inbox
one at a time. Is there a faster way? She had bellsouth.com as an ISP. She is not using windows mail or outlook or outlook.com. How to
change to Yahoo.com ? Can her laptop be upgraded to Windows 7 (some flavor- maybe Home or Pro) ? I defragged the disk, ran the Mafee Scan. It needs a backup. Thanks
Hey Leo, did you check out the solution to Outlook Express for windows 7/8 presented by some company named Zinstall?
It seems like they have some kind of product that’s supposed to transfer your OE from your old computer to the new one.
What do you think? (Haven’t tried it myself yet, so I’m wondering)
I’ve not looked into that one, but mostly because I believe that OE simply needs to be abandoned. It’s not supported so even if you CAN get it running on Windows 7 you’re still running an unsupported email program with known problems. It’s time to move on.
*sigh* We’ve been encountering email problem on our company some our getting corrupted mail, suddenly vanishing etc etc. It’s hard to fix the corrupted files even with a specialized software some of them just doesn’t work. I know it’s time to change to a new email software but unfortunately I doubt our company will do that.
I’ve recently replaced our small office computer. For ease of use for the elders that are used to using the older programs, I re-installed Office XP on the new computer that is running Windows 7. I can not get Outlook to send emails. I keep getting the same error :
“Task ‘pop3.live.com – Sending and Receiving’ reported error (0x800CCC78) : ‘Unable to send the message. Please verify the e-mail address in your account properties. The server responded: ??'”
I have verified the email address and passwords are correct. We use Hotmail/outlook.com for our email (old @msn.com account). What am I missing??
Conversion is possible between Outlook Express and MS Outlook. Most of Outlook Express users are moving towards MS Outlook due to denial of XP service. This conversion is done through advanced DBX to PST converter software.After getting resulted data in to PST format, User can import in to MS Outlook. Now, you can resume your work with exiting emails in MS Outlook premises.
I have windows 8 laptop and was using outlook.com as an email address, this has now stopped recieving and sending emails and i cant work out what to do to resolve it can you advise please.
This might be a long shot, but if you are accessing your email through a web browser, I’d try clearing the browser cache. Many times the information stored in the cache conflicts with the website you are trying to interact with.
What’s a browser cache? How do I clear it? Why would I want to?
I have Outlook 2007 which I use for managing e-mail and contacts only. Do I gain anything by buying a newer version of Outlook?
I haven’t found any advantage to using later versions of Outlook. 2007 does everything I need.
Hi Pat Loftus,
Of-course, It is quite late response from my end. But, I think it would be beneficial for others.
You can try Thunderbird as an alternative of MS Outlook. This email client has been gained remarkable popularity in email client market. You can also transfer existing emails of MS Outlook into Thunderbird through converting PST file into MBOX file format.
The biggest beauty of Thunderbird email client is open source.
my outlook email some time capital t and some time small t ( i want allways small t)
There’s absolutely no difference between upper and lower case in an email address. Also, don’t include your email address in a public forum It can attract spam.
I have Outlook 2007 on my home computer. I access my email through outlook.com. I have my calendar and contacts in outlook.com also and everything syncs with my Windows Phone beautifully. I want to buy a new computer and am trying to figure out what I need to install. Can I get rid of outlook 2007 without effecting my contacts and calender on outlook.com?
My Computer O/S is Windows 7
I am using Outlook 2003 from Microsoft Office
I have recently discovered that within Personal Folders and under Search Folders there
is a folder titled Emails from Outlook Express which contained all my emails,
both Received and Sent since 2005.
Believing that these were taking up memory I deleted all of them.
The result of this was I lost ALL my emails and now do not know how to recover them.
CAN YOU PLEASE ADVISE A SUITABLE METHOD?
Restoring your PST from a backup would be the easiest. If you don’t have such a backup then I don’t have a recommendation for you – sorry.
We are running Outlook 2010 on Windows 8.0. We sync with Hotmail. This has worked relatively well for several years. Two or three weeks ago Outlook and Hotmail quit talking to each other. Error message “Hotmail cannot sync with Outlook,” and/or “Outlook cannot sync with Hotmail.” We have tried many, many on-line suggestions without success. Am hoping you have the magic answer! Thank you!
I have 2 separate hotmail accounts. When I open them I am taken to different pages. One is: https://outlook.live.com and the other is: https://col126.mail.live.com. They have different functionalities. One has an advanced search option that I use to delete old emails, the other does not have this option. The one with the advance search comes up with “Outlook” in the upper left corner of the screen and the other one has “Outlook (Preview). Is there any way to get one like the other? Any idea why they are different?
Outlook.com/hotmail doesn’t make changes all at once, they roll out changes to some accounts before others. Sounds like your two accounts are at different places in the roll out. I know of no way to force it.
It is business!!!!! competition Got it. shame on at&t and Comcast for screwing with Office, Outlook. Maybe it is time to keep calling support and take the survey./ Give them, Comcast a LOW number and then U can vent a little. I did and now Comcast has improved their e-mail IF U want to go to their home page and view their advertising! We just can’t seem to have a good day without these bunglers screwing us so we see the ADVERTISING………
I really, really dislike Outlook.com … It’s much more difficult to use (why this ‘outlook is opening your mailbox’-start? Totally useless since it takes time to open. mails take up much more space on the screen, like when in hotmail, 10 mails, now is 5 mails?) both in Android phones and in Windows 10. You are right I dislike the mail-programmed in EDGE to, even worse than outlook.com.
I use Thunderbird for all my email accounts including outlook.com. The only time I ever look at outlook.com is when I have to research an Ask Leo! answer.
13 years and this thread still lives! Amazing. More amazing is how Microsoft still doesn’t care how much people hate their email software and web-based email access interface.
It’s funny how I keep reading that Outlook Express is dead. Every time I turn on my WinXP computers there it is! Alive and well. Occasionally it’ll download duplicate emails, but most of the time it’s still very comfortable, warm, and fuzzy. My dictionary must have a different definition for “dead”.
Outlook Express is still there in XP, but it is dead in that there are some serious bugs which will never be repaired, but that is also true about XP itself which is also dead.
Dead: as in it’s no longer being updated, no longer being fixed, and has bugs that are known to destroy data / lose email. I hope you’re backed up.
Is there any advantage to use an outlook.com mail address with Outlook Office? Is that better than a gmail account with Outlook Office ?
Depends on what you mean by “better”. They are both good email services and work well with Office Outlook.
The Hotmail replacement (OUTLOOK.COM) is not nearly as nice as the old Hotmail interface, so I tried switching to the Office Outlook application. It works well, when it works, but I have a lot of trouble getting it to ask for my credentials. When it doesn’t ask, it won’t connect to Exchange server to get my e-mail. Whenever it finally does ask for credentials and connects, it doesn’t always stay connected. Sometimes it will stay connected for hours; other times it will show “Disconnected”, “Limited Connectivity” or “Trying to Connect”. Sometimes it will reconnect and sometimes it won’t. I haven’t been able to figure this out so that I can get consistent results.
Too many old and obsolete posts.Old posts I suggest need to be archived and available separately if perhaps required for research or general interest.
Often It is like looking up info for my 3 yo car or SUV vehicle and finding info on how to fix a T model or A model Ford from the 1930’s.
Much off the contributor info is just obsolete and useless …
The article is kept up to date. Comments are dated so you know what you’re looking at. Scroll to the bottom for the most recent, like yours.
Thanks, Leo, for another excellent article.
At the risk of over-simplification, I believe…
Outlook is aimed at business users
Outlook.com is for personal use
Not at all. Outlook is a program, a component of MS Office. Outlook.com is a webmail website for sending and receiving emails.
I think Bill’s saying in addition to that there’s some level of different audiences being targeted. It’s definitely an over-simplification as he says, but it’s not wrong.
Leo, you wrote:
“[Outlook and Outlook.Com] have only two things in common: they’re both related to email, and they both have the word ‘Outlook’ in their names.”
Actually, they have THREE things in common: the two you just mentioned above, PLUS the fact that they are both products of Microsoft… which, given their penchant for confusing naming policies, is ultimately the root cause of all this confusion in the first place.
Leo, Why not dedicating a few words to the Mail App? The latest version is easy to remember: 16005.12228.20356.0
Leo has recommended the Windows Mail App in a Tip of the Day. It can be just right for someone with basic email needs.
I just did not understand anything you wrote about ‘Outlook’ and ‘Outlook.com’!
I only know that my Outlook email is names ‘https://outlook.live.com’, but you
did not say anything about this ‘Live’ please enlighten me if possible, thanks.
https://outlook.live.com is the same website as https://outlook.com. When you enter https://outlook.com, it redirects to https://outlook.live.com automatically. The URL (website address) is a kind of address forwarder to the real web address which is the IP number. The URL goes through a Domain Name Server (DNS) which is an index connecting the URL to the IP address and sends you to the correct page.
Thanks for the explanation BUT, now I am totally confused, as I was going to write you about this before and now with what you just published, it’s time for me to ask what is it that I have: https://outlook.live.com/owa/? I wrote to Outlook asking if what I had was current and, never received a response back from them, assuming that they are not running at peak efficiency due to the Pandemic. Any insight, as to what I have and whether this is current, would be appreciative.
When you visit outlook.com you’re redirected to outlook.live.com — “owa” stands for Outlook Web Access. You have outlook.com.
Hi. I have been with Outlook for years, as I didn’t like the format that Gmail had, so my son set me up with Outlook Express which just simply gives me a column list of all emails- great.
Over the years we have gone from Windows XP to Window 10 and everything continued ok.
I cant remember whether Outlook Express automatically changed to just Outlook or whether my son did the change.
Anyway, I can’t open my latest emails, because Microsoft throws up a window, saying, “too many messages- need to delete some”. When I go to delete some, same window pops up, so I’m totally jammed.
Contacted Microsoft and after a few question, they directed me to their Tech person, and told to join up and subscibe to $70 mth. Pardon – though Outlook was free, or has been all these years. Any ideas.
Outlook Express was an email program which was included in XP. Outlook is not free. It’s a part of Microsoft Office and has to be set up explicitly with your email login credentials to work. So it looks like your son set it up for you. The too many messages, most likely, comes from your email provider and not Outlook, itself, even though the messages appears when you use Outlook. I’d go to my email provider’s website and delete the excess emails there and see if that solves the problem.
I suspect he’s referring to Outlook.com – not Outlook.
I thought he meant Outlook from Office because he mentioned Outlook Express. This is an example of Microsoft’s lack of understanding how to come up with unambiguous names for their products.
My guess is you did not actually contact Microsoft, but someone posing as Microsoft. (Depends on how you found the contact info — there are a lot of scammers.)
It will be VERY important to know EXACTLY what email interface or program you’re using — browser, which one, or email program like “Mail” in Windows 10. Be sure to understand that, because it’ll be the very first question you’re asked. You might also screenshot that “too many messages” message. Here’s how to contact Microsoft Support (be forewarned, options are limited): How Do I Contact Outlook.com Customer Service? Of course you can also reach out to https://askleo.com/ask .
If Microsoft removed the ability to add other email accounts to Outlook.com, does that mean that you also cannot add them to the app which I thought was totally separate from Outlook.com? I have been unable to add new accounts to the Outlook app on my computer for a while now. When it gets to the final phase of the adding process it just hangs on “We’re getting things ready…” and nothing ever happens. No error messages, nothing. I have to cancel the process. However, if I use the mail feature on my Windows 10 machine, it has no problem connecting to the email account. I just want all my emails in ONE app though…
Outlook.com and Outlook, the app, are unrelated. So what happens in one has no bearing on what happens in the other.
Outlook, the app, should support multiple accounts. You might try repairing office, or reinstalling it.