Most Recent Entries

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Can’t We Just Spam the Spammers to Death?

Unfortunately, that turns you into, yes... a spammer! There are many, many problems with this idea. I'll explain a few.
2024-04-13

How Do I Reformat and Reinstall Windows 11?

To reformat and reinstall is considered the "nuclear option" when it comes to dealing with Windows problems (or just cleaning up).
2024-04-12

Facebook Marketplace Scams: 3 Warning Signs You Shouldn’t Ignore

Facebook Marketplace scams are on the rise. Here are three red flags that should tell you something's not right.
2024-04-11

How Do I Change the Email Address of My Microsoft Account?

You can associate multiple email addresses with your Microsoft account. Who knew?
2024-04-10

Has a Hacker Really Hacked My Email Account?

An email claims your email account has been hacked, possibly even including a password you've used. Don't be fooled; it's a scam.
2024-04-08

What Happens If You Delete System 32?

Apparently, there's a prank or scam suggesting that people delete their System32 folder. Don't do it. It's a trap!
2024-04-06

Why Am I Getting Email from a Dead Person?

It's hard enough to experience the loss of a friend or a loved one. To get email from them thereafter can be very disturbing.
2024-04-05

What’s the Difference Between an Image Backup and a Files-and-Folder Backup?

This choice is about what you back up on your computer. It can make the difference between an easy or difficult recovery.
2024-04-04

Behind the Scam: Decoding the Secrets of Fraudulent Emails

Scam emails often have clues ranging from obvious to obscure. I'll take a scam email and show you what I see.
2024-04-03

Can I Move My Old Hard Drive to My New Computer to Transfer Data?

You can take the internal hard disk of an old computer and install it as an additional drive in a new one, or consider a more flexible alternative.
2024-04-01

What Does “Over Quota” Mean? What’s a Quota?

Being over quota means you've received or kept too much email. To deal with it, you need to understand where that email is being kept.
2024-03-30

What Is Credential Stuffing?

Credential stuffing: less complicated than the fancy words imply and easy to prevent.
2024-03-28

What Is My Microsoft Account Recovery Email?

Your Microsoft account recovery email address is an important part of making sure you never lose access to your account.
2024-03-28

Don’t Be Ashamed or Smug

If you're embarrassed at having fallen for a scam, it's tempting to want hide and not tell anyone. But it's important to learn from the experience and share it. There's no need to feel shame.
2024-03-27

How Can I Tell If a Web Address Is Safe?

URLs are simple in concept, yet can be constructed in ways that might fool you. I'll look at some examples and discuss what's important.
2024-03-25

How Do I Sign In to a Different Gmail Account?

There are several ways to be signed in to multiple Gmail accounts simultaneously. I'll review the most common and what I find the most useful.
2024-03-23

Can You Recommend a Good External Hard Drive?

Quality and features in external hard drives change over time. First, look at what you need.
2024-03-22

6 Steps to Dealing With Phone Spam

Phone spam, be it voice or text, is as annoying as it is persistent. Here's what (little) you can do.
2024-03-21

How Can Passkeys Possibly Be Safe?

Passkeys may feel confusing now, but they're a doorway to a more secure, less frustrating, passwordless future.
2024-03-20

Why Does Software Only Seem to Get Bigger?

It's a march of technological progress: computers can do more, and we expect software to do more. That leaves those of us with older machines in a difficult spot.
2024-03-18

How Can I Recover an Outlook Password Without Resetting It?

Microsoft doesn't know your Outlook.com password. Honest. That makes recovering it without changing it challenging.
2024-03-16

How Do I Tell Who Sent an Email?

It's extremely unlikely. I'll walk you through why that is and one way you might get lucky.
2024-03-15

Isn’t Putting Two Factor Codes in My Password Vault Less Secure?

Storing 2FA codes in 1Password alongside passwords might slightly reduce security, but the risk is minimal, especially compared to the convenience.
2024-03-14

How to Protect Yourself From a Two-Factor Hack

Two-factor authentication isn't perfect, but it's much better than not using it at all. Here are the various risks and what you can do to protect yourself.
2024-03-13

Can My ISP See I’m Using a VPN?

Virtual Private Networks have characteristics visible to your ISP. I'll discuss what they can and cannot see.
2024-03-11

100% Disk Usage in Windows: 12 Things to Try

100% disk usage can happen for many different reasons. I'll review the most common and give you recommendations for each.
2024-03-09

What Is the Thunderbird Email File Location in Windows?

Thunderbird stores everything in what it calls a profile. I'll show you how to locate yours.
2024-03-08

How I Use AI at Ask Leo!

I write all my own articles, but I often use AI as a tool along the way. I'll walk through a recent example.
2024-03-07

Is There a Way to Use OneDrive as a Dumb Hard Drive?

Yes, you can use OneDrive online without using OneDrive on your PC or going to OneDrive.com. I'll show you how.
2024-03-06

How Do I Recover My Outlook Account?

Outlook.com, Hotmail, and Microsoft account compromise and loss happens. Here's how to get your account back depending on what happened to it.
2024-03-04

Should You Use the Free Backup Software that Comes with Some External Drives?

Many external drives include free backup software that I never use. I'll explain why, and what I do instead.
2024-03-02

Can I Recall an Email From Gmail or Outlook.com?

You may have heard of a feature called "message recall". For all intents and purposes, it's not real.
2024-03-01

When You Change Your Phone Number, Change Your Phone Number

The ability to keep your old phone number when getting a new phone can avoid several headaches. If you get a new number, there are steps you must take.
2024-02-29

What Is a Pig-Butchering Scam?

Pig-butchering is a nasty term for a particularly painful type of scam. Here's how to protect yourself.
2024-02-28

What’s the Difference Between Memory and Disk Space?

The difference between the various things we could call "memory" is a fundamental computing concept. I'll review the basics.
2024-02-26

Everything Is Awesome!

A movie I watched reminded me that we are surrounded by awesome. I need to do a better job of reminding myself, and you, of all the awesomeness I see.
2024-02-24

Could Malware Record My Chats and Video Calls?

If you're curious what might happen if a hacker was in control of your computer, the question really is "What can't they do?"
2024-02-23

Should I Accept Cookies On My Computer?

You'll be asked again and again whether or not a site can leave cookies. I'll explain why, what the ramifications are, and my suggested answer.
2024-02-22

Dealing With the Demise of Authy Desktop

Authy's desktop version is going away (darn it!). Here's how I will replace it.
2024-02-21

Why Do Ads Follow Me Around the Internet?

Advertising networks notice what interests you. It might be a little creepy, but it's not malware.
2024-02-19

How Do I Convert PDF to Word for Free?

PDFs were never meant to be edited or converted. There are some workarounds, though. I'll show you one that's free.
2024-02-17

Is There an MSN Sign-In to Hotmail?

Microsoft's history with email and email addresses is long and reflects changing strategies within the company.
2024-02-16

Are the Bad Guys Winning?

Media hype makes it seem like the bad guys are winning. They're always in the lead – but don’t believe the hype.
2024-02-15

How Do I Move Emails From One Account to Another?

Moving email from one account to another just takes some configurating and drag-and-dropping.
2024-02-14

Can My ISP Monitor My Internet Connection?

Your ISP controls your internet connection, and it's easy for them to monitor the data you send and receive. The question is, why would anyone monitor your internet?
2024-02-12

Increasing the Odds That Windows Network Sharing Will Work

Networking is... tricky. Here's a process that works fairly reliably for me.
2024-02-10

Why Are My Mail Folders Not Showing In Outlook?

You've got your online email nicely organized into folders. Then you move to a desktop program, and none of the folders come with you. What now?
2024-02-09

Another Way to Protect Yourself From 2FA Loss

A little bit of preparation when you set it up can make losing your Google Authenticator 2FA device a minor inconvenience.
2024-02-08

Why I Don’t Believe in Conspiracies

There are many conspiracy theories in the tech industry. I'm a hard one to convince, and you should be, too.
2024-02-07

How Can Newsletter Senders Tell That I Haven’t Opened Their Newsletter?

It's impossible to truly determine if someone opened an email, but newsletters worrying about their reputation try to get an idea.
2024-02-05