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How Do I Fix “Internal Server Error”?An Internal Server Error happens within the server attempting to show you a webpage. It's usually a server-side problem out of your control.2024-04-26 |
How Do I Recover Encrypted Files From Cryptomator?Recovering individual files from a Cryptomator encrypted vault can be tricky. I'll discuss why and how to protect your access to those files.2024-04-25 |
How Do I Download All OneDrive Files to My PC?Downloading all your OneDrive files isn't particularly difficult; it's just not particularly obvious. I'll show you two ways to do it.2024-04-24 |
Terminology MattersWhen it comes to technology, it seems like there's a whole 'nother language to learn. Using the right terminology is important to being understood and getting your problems resolved.2024-04-22 |
What Comes After Terabytes?Zetabytes? Petaflops? Gigahertz? Confusing terms for the ever-increasing capacity and speed of our computers.2024-04-20 |
How Do I Repair Microsoft Office?Occasionally, Microsoft Office becomes damaged. Fortunately, you can repair it.2024-04-19 |
Can Permanently Deleted Email Be Recovered?In most cases, deleted email is gone beyond your ability to recover it. As always, however, there are exceptions.2024-04-18 |
Beware the Middleman: How Your 2FA Could Be CompromisedSome forms of two factor authentication have vulnerabilities. Here's how to avoid it.2024-04-17 |
The Secret Behind Ask Leo! I Know Less Than You ThinkI know less than you think I do, but I make up for it with a very important skill -- a skill anyone can benefit from improving.2024-04-15 |
Can’t We Just Spam the Spammers to Death?Unfortunately, that turns you into, yes... a spammer! There are many, many problems with this idea. I'll explain a few.2024-04-13 |
How Do I Reformat and Reinstall Windows 11?To reformat and reinstall is considered the "nuclear option" when it comes to dealing with Windows problems (or just cleaning up).2024-04-12 |
Facebook Marketplace Scams: 3 Warning Signs You Shouldn’t IgnoreFacebook Marketplace scams are on the rise. Here are three red flags that should tell you something's not right.2024-04-11 |
How Do I Change the Email Address of My Microsoft Account?You can associate multiple email addresses with your Microsoft account. Who knew?2024-04-10 |
Has a Hacker Really Hacked My Email Account?An email claims your email account has been hacked, possibly even including a password you've used. Don't be fooled; it's a scam.2024-04-08 |
What Happens If You Delete System 32?Apparently, there's a prank or scam suggesting that people delete their System32 folder. Don't do it. It's a trap!2024-04-06 |
Why Am I Getting Email from a Dead Person?It's hard enough to experience the loss of a friend or a loved one. To get email from them thereafter can be very disturbing.2024-04-05 |
What’s the Difference Between an Image Backup and a Files-and-Folder Backup?This choice is about what you back up on your computer. It can make the difference between an easy or difficult recovery.2024-04-04 |
Behind the Scam: Decoding the Secrets of Fraudulent EmailsScam emails often have clues ranging from obvious to obscure. I'll take a scam email and show you what I see.2024-04-03 |
Can I Move My Old Hard Drive to My New Computer to Transfer Data?You can take the internal hard disk of an old computer and install it as an additional drive in a new one, or consider a more flexible alternative.2024-04-01 |
What Does “Over Quota” Mean? What’s a Quota?Being over quota means you've received or kept too much email. To deal with it, you need to understand where that email is being kept.2024-03-30 |
What Is Credential Stuffing?Credential stuffing: less complicated than the fancy words imply and easy to prevent.2024-03-28 |
What Is My Microsoft Account Recovery Email?Your Microsoft account recovery email address is an important part of making sure you never lose access to your account.2024-03-28 |
Don’t Be Ashamed or SmugIf you're embarrassed at having fallen for a scam, it's tempting to want hide and not tell anyone. But it's important to learn from the experience and share it. There's no need to feel shame.2024-03-27 |
How Can I Tell If a Web Address Is Safe?URLs are simple in concept, yet can be constructed in ways that might fool you. I'll look at some examples and discuss what's important.2024-03-25 |
How Do I Sign In to a Different Gmail Account?There are several ways to be signed in to multiple Gmail accounts simultaneously. I'll review the most common and what I find the most useful.2024-03-23 |
Can You Recommend a Good External Hard Drive?Quality and features in external hard drives change over time. First, look at what you need.2024-03-22 |
6 Steps to Dealing With Phone SpamPhone spam, be it voice or text, is as annoying as it is persistent. Here's what (little) you can do.2024-03-21 |
How Can Passkeys Possibly Be Safe?Passkeys may feel confusing now, but they're a doorway to a more secure, less frustrating, passwordless future.2024-03-20 |
Why Does Software Only Seem to Get Bigger?It's a march of technological progress: computers can do more, and we expect software to do more. That leaves those of us with older machines in a difficult spot.2024-03-18 |
How Can I Recover an Outlook Password Without Resetting It?Microsoft doesn't know your Outlook.com password. Honest. That makes recovering it without changing it challenging.2024-03-16 |
How Do I Tell Who Sent an Email?It's extremely unlikely. I'll walk you through why that is and one way you might get lucky.2024-03-15 |
Isn’t Putting Two Factor Codes in My Password Vault Less Secure?Storing 2FA codes in 1Password alongside passwords might slightly reduce security, but the risk is minimal, especially compared to the convenience.2024-03-14 |
How to Protect Yourself From a Two-Factor HackTwo-factor authentication isn't perfect, but it's much better than not using it at all. Here are the various risks and what you can do to protect yourself.2024-03-13 |
Can My ISP See I’m Using a VPN?Virtual Private Networks have characteristics visible to your ISP. I'll discuss what they can and cannot see.2024-03-11 |
100% Disk Usage in Windows: 12 Things to Try100% disk usage can happen for many different reasons. I'll review the most common and give you recommendations for each.2024-03-09 |
What Is the Thunderbird Email File Location in Windows?Thunderbird stores everything in what it calls a profile. I'll show you how to locate yours.2024-03-08 |
How I Use AI at Ask Leo!I write all my own articles, but I often use AI as a tool along the way. I'll walk through a recent example.2024-03-07 |
Is There a Way to Use OneDrive as a Dumb Hard Drive?Yes, you can use OneDrive online without using OneDrive on your PC or going to OneDrive.com. I'll show you how.2024-03-06 |
How Do I Recover My Outlook Account?Outlook.com, Hotmail, and Microsoft account compromise and loss happens. Here's how to get your account back depending on what happened to it.2024-03-04 |
Should You Use the Free Backup Software that Comes with Some External Drives?Many external drives include free backup software that I never use. I'll explain why, and what I do instead.2024-03-02 |
Can I Recall an Email From Gmail or Outlook.com?You may have heard of a feature called "message recall". For all intents and purposes, it's not real.2024-03-01 |
When You Change Your Phone Number, Change Your Phone NumberThe ability to keep your old phone number when getting a new phone can avoid several headaches. If you get a new number, there are steps you must take.2024-02-29 |
What Is a Pig-Butchering Scam?Pig-butchering is a nasty term for a particularly painful type of scam. Here's how to protect yourself.2024-02-28 |
What’s the Difference Between Memory and Disk Space?The difference between the various things we could call "memory" is a fundamental computing concept. I'll review the basics.2024-02-26 |
Everything Is Awesome!A movie I watched reminded me that we are surrounded by awesome. I need to do a better job of reminding myself, and you, of all the awesomeness I see.2024-02-24 |
Could Malware Record My Chats and Video Calls?If you're curious what might happen if a hacker was in control of your computer, the question really is "What can't they do?"2024-02-23 |
Should I Accept Cookies On My Computer?You'll be asked again and again whether or not a site can leave cookies. I'll explain why, what the ramifications are, and my suggested answer.2024-02-22 |
Dealing With the Demise of Authy DesktopAuthy's desktop version is going away (darn it!). Here's how I will replace it.2024-02-21 |
Why Do Ads Follow Me Around the Internet?Advertising networks notice what interests you. It might be a little creepy, but it's not malware.2024-02-19 |
How Do I Convert PDF to Word for Free?PDFs were never meant to be edited or converted. There are some workarounds, though. I'll show you one that's free.2024-02-17 |