These are the top
10 11 articles I repeatedly find myself sharing with people as they ask me questions throughout the week.
Internet Safety: 7 Steps to Staying Safe OnlineOnline security is critical. Here are the key steps you can take to keep yourself safe on the internet.
How to Back Up WindowsUsing free and included tools, here's how to back up Windows and all your data in eight easy steps.
What Security Software Do You Recommend? Basic Protection in Four StepsMy recommendations for specific security software and techniques to keep your computer, and yourself, safe.
Why Password Managers Are [Still] Safer than the AlternativesIf you're not using a password manager, you're likely compromising your security more than necessary. Here's why using one is safer.
Facebook Hacked? What You Need to Do NOW!Facebook account hacks happen. Take these steps to recover your account and prevent it from being hacked again.
Google Account Hacked? What You Need to Do NOW!Google/Gmail account hacks happen. Take these steps to recover your account and prevent it from being hacked again.
Lost Gmail Account Recovery With No Phone or Alternate EmailThe Google Account Recovery process may be able to help you get your account back. Maybe.
What’s the Difference Between Outlook, Outlook, and Outlook.com?Microsoft continues to confuse us with product names. I'll clarify the difference between Outlook, Outlook, and Outlook.com, and help you decide which you want.
How Do I Contact Outlook.com Customer Service?People ask every day how they can reach someone at Microsoft to help with Hotmail and Outlook.com problems. There is help.
How Do I Get Someone’s Location From an IP Address?While getting someone's name and address from their IP address is technically possible, it's also difficult and requires law enforcement's help.
The Problem With OneDrive BackupOneDrive's backup function is broken. I'll explain why and what to do about it.
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