Articles in Category: Email

Email – the most used, most long lived communications medium offered by networks of interconnected computers.

Who's on the BCC line?

How Do I View the BCC Recipients on an Email I’ve Received?

“BCC” is a way to send copies of email without all the recipients being visible. But can you still view the BCC’ed?

A "pile" of email.

Can I Have Two Different Email Accounts with the Same Email Address?

Having multiple email accounts with the same email address is not possible, and may reflect a misunderstanding of how addresses and accounts relate.

So. Much. Spam.

I’m Suddenly Getting More Spam Emails. Should I Be Worried?

A sudden flood of additional spam is not unusual. I’ll look at why I think it happens, and when I start to worry.

Delayed EMail

Why Does Email Take So Long to Arrive Sometimes?

Counting on email being almost instant is probably a bad idea. Email is designed to tolerate many delays, and delays do happen.

Couldn't Find Your Google Account!

Will I Lose My Email If I Don’t Check It for a While?

It’s important to check and possibly download your email from time to time so that you won’t lose email, or even the entire account.

Encrypted Email

Can Someone See Encrypted Email?

Encrypted email cannot be sniffed, but chances are you aren’t using encrypted email. I’ll explain what I mean and what you might want to do.

Using a computer at school.

Can My School See Email I Send and Recieve?

Your school can see email being sent and received across its systems, and there’s no way to know whether or not they’re actually looking.

Undo button

Can I Stop or ‘Un-send’ an Email I Sent by Mistake?

Once you hit that Send button, you must assume there is no way to stop your email from being sent . . . even if it’s to the wrong person.

Beware: Phishing

7 Signs of Phishing to Watch For

A friend received a fairly convincing phishing attempt. I’ll cover the signs that showed it was bogus.

Getting Too Much Email

Why Am I Getting Email Sent to an Email Address Similar to Mine?

It’s not uncommon to get unexpected email sent to an email address similar to your own. I’ll review why that is and what to do about it.

Mailbox Unavailable Error

What Does the “Mailbox Unavailable” Error Mean and How Do I Fix It?

“Mailbox unavailable” is a common email bounce message that tells us very little. I’ll review some of the more common causes of “mailbox unavailable”.

POP3

Tip of the Day: Consider POP3

An elephantine attachment.

How to Email Large Files Using Any Email Program or Service

Emailing large attachments is typically a bad idea, as your mail may not be delivered. I’ll look at alternatives.

No Spam

How to Get Rid of Spam Emails

If you’re not getting spam now, you will soon — and probably lots of it. What can you do? There’s no magic answer, but there are various things you can do to help.

Email

How to Move Email Messages to Another Account

When changing email providers, old email can be difficult to move. I’ll look at some of the options.

A Lifering

Why Would Someone Use My Email as their Recovery Email?

It’s not uncommon to get account-recovery requests for accounts we know nothing about. Here’s why, and what to do.

Enter the code

How Do I Change My Microsoft Account Phone Number?

Mobile numbers are an important component of Hotmail and Outlook.com security. I’ll review how to change the mobile number and keep it up to date.

To: Wrong Address @ Wrong Place

How Do I Remove Invalid Email Addresses from Auto-fill?

This is all about the many ways your computer tries to make your life easier. Sometimes it tries just a little too hard.

Email

Which Email Service Should I Use?

You have many, many choices when it comes to email services. I’ll review what to look for and make a couple of recommendations.

No Spam

Why Shouldn’t I Use the “Report Spam” or “Junk” Button?

The “Report Spam” and “Junk” buttons serve an important function in the war against spam. However, used improperly they can do more harm than good.

Phishing

Phishing: How to Know It When You See It

Phishing is a way scammers trick you into providing personal and financial details. Phishing opens the door to identity theft and more.

Welcome to Outlook.COM

How Do I Use and Clear Outlook.com Contacts and Auto-complete Suggestions?

Outlook.com tries to make entering email addresses quicker, easier, and less error-prone by offering a variety of suggestions when you compose email. I’ll look at how those interact and how you can control some of what happens.

What The ???!!!!

My Email Disappeared While Composing. Can I Get it Back?

It’s no fun to write a long email and lose it. Here’s how that happens and a few ways to avoid it.

The ubiquitous email at sign.

How Should I Back Up Email?

Configuring a PC-based email program to use IMAP and have it constantly download email as a backup is a reasonable way to go.

Email

What’s the Difference Between an Email Account, an Email Address, an Email Program, and an Email Service?

Terminology around email can be confusing. I’ll review some common and important terms.

Password Protected

How Do I Password Protect Email Attachments?

Some documents are sensitive enough to warrant encryption to protect the contents. How do you email them?

Help!

How Do I Contact Outlook.com Customer Service?

People ask every day how they can reach someone at Microsoft to help with Hotmail and Outlook.com problems. There is help.

Inbox Full

Why Does Email to Me Bounce with “Inbox Full”?

When you use a desktop email program, it’s possible for the inbox on your PC to be empty, but the inbox on your email service provider to be full.

Subscribe or Unsubscribe?

How Do I Get Off Email Lists I Don’t Want to be On?

To unsubscribe or not to unsubscribe: that is the question. The answer depends on how you got there.

Regret

What Should I Do If I Accidentally Click on a Phishing Link?

Accidentally clicking a phishing link might be benign if you catch it soon enough. If not, you may need to take recovery actions to save your account and/or machine.

Frustrated Computer User

5 Reasons Your Closed Email Account Sends Spam

Closing an email account is many people’s first reaction to seeing spam sent from their account. It rarely helps, if it’s even possible. I’ll explain.

Worry. It rarely helps.

Should I Worry About Old Lost Email Accounts?

That old account you lost probably won’t come back to haunt you, but it’s wise to take some action and keep your guard up.

Anonymous?

How Do I Send Free Anonymous Email?

Sending anonymous email ranges from easy to complex, depending on the likelihood of someone going the extra mile to identify you.

Mozilla Thunderbird

Back Up Your Email Using Thunderbird

Using a desktop email program to back up email avoids potential data loss. I’ll show you how using Outlook.com and Thunderbird as examples.

Return to Sender

Did My Bounced Message Get There?

When an email message bounces back to you, it may be hard to know who did or did not get the message.

Overflowing Email Bin

Are Deleted Emails Really Deleted?

“Permanently deleted” email may or may not be recoverable. Depending on the situation and motivation, that email could come back to haunt or help you.

Email

Why Do Pictures in Email Sometimes Show as Attachments, and Sometimes in the Message?

Pictures in email don’t always display. The reasons are varied and confusing, but I’ll review the three most common causes of problems and what you need to do.

Hotmail: Don't Let Time Run Out!

Will Microsoft Close My Hotmail Account If I Don’t Sign In?

You can lose your account, and everything in it, if you don’t sign in often enough. Here’s how often you need to, and other ways to protect yourself.

Can I Tell If Someone Blocked My Texts and Email?

Can I Tell If Someone Blocked My Texts and Email?

Email and texting usually works, but when it doesn’t, there’s just no way to tell if someone has blocked you.

What Recovery Email Address Should I Use?

What Recovery Email Address Should I Use?

Your recovery email address is easy to overlook and forget, but it can be critical to regaining access to a compromised account. Here’s what you need to do.

Email Headers Explained

Email Headers Revealed and How They Might Help You

Email headers are geeky magic, but understanding a few can help identify spam and diagnose some email problems.

How Do I Find Someone’s Email Address?

How Do I Find Someone’s Email Address?

It can be extremely difficult to find the email address of someone you want to contact. To begin with, they must want to be found.

How Do I Get Rid of Gmail Tabs? How to Regain Control and Find the Email Gmail Might Be Hiding From You

How Do I Get Rid of Gmail Tabs? How to Regain Control and Find the Email Gmail Might Be Hiding From You

Gmail introduced a tabbed interface to automatically categorize email messages. Since their categorization often misses the mark, let’s turn it off.

Why Do I Get Spam Not Addressed to Me? How Spammers Do It, and What Steps You Can Take

Why Do I Get Spam Not Addressed to Me? How Spammers Do It, and What Steps You Can Take

Spammers use many techniques to slide their garbage into your inbox. BCCing you on messages is a common way.

Why Am I Not Getting the Email Newsletter I Signed Up For? Three Steps to Improve the Situation

Why Am I Not Getting the Email Newsletter I Signed Up For? Three Steps to Improve the Situation

Over-aggressive spam filtering can cause email newsletters and other messages to fail to appear in your inbox. I’ll look at why that is, and three steps you can take to improve the situation.

It's In There Somewhere!

Can I Recover Deleted Emails in Gmail I Deleted Three Years Ago?

Email deleted “a long time ago” can be impossible to recover from the provider and difficult to recover from anywhere else.

Account Closed

Could Someone Reopen My Closed Email Account?

After an online account is deleted, the ID or email address is eventually made available for re-use. It’s the same name but a different owner, and that can confuse people.

A Deleted Email Account

Will My Email Be There If I Reactivate a Deleted Account? Don’t Count On It

When you delete an account, the provider may not keep its contents in case you want to reactivate the deleted account. I have an alternative suggestion.

Time Zones

How Do I Correct My Microsoft Account (Outlook.com) Time Zone?

If the time on your Outlook.com messages is wrong by hours, you may need to correct the time zone in your Microsoft account profile.

Security Breach!

What Should I Do When My Information Is Involved in a Breach?

If your account is ever part of a breach, secure it to avoid further risk.