Articles in Category: Email

Email – the most used, most long lived communications medium offered by networks of interconnected computers.

No Spam

How to Get Rid of Spam Emails

If you’re not getting spam now, you will soon — and probably lots of it. What can you do? There’s no magic answer, but there are various things you can do to help.

Email

How to Move Email Messages to Another Account

When changing email providers, old email can be difficult to move. I’ll look at some of the options.

A Lifering

Why Would Someone Use My Email as their Recovery Email?

It’s not uncommon to get account-recovery requests for accounts we know nothing about. Here’s why, and what to do.

Enter the code

How Do I Change My Microsoft Account Phone Number?

Mobile numbers are an important component of Hotmail and Outlook.com security. I’ll review how to change the mobile number and keep it up to date.

To: Wrong Address @ Wrong Place

How Do I Remove Invalid Email Addresses from Auto-fill?

This is all about the many ways your computer tries to make your life easier. Sometimes it tries just a little too hard.

Stop!

How To Deal When Unsubscribe Doesn’t Work

When a legitimate email sender doesn’t respond to an “unsubscribe” request, they’re no longer legitimate. Here’s what to do.

Email

Which Email Service Should I Use?

You have many, many choices when it comes to email services. I’ll review what to look for and make a couple of recommendations.

No Spam

Why Shouldn’t I Use the “Report Spam” or “Junk” Button?

The “Report Spam” and “Junk” buttons serve an important function in the war against spam. However, used improperly they can do more harm than good.

Phishing

Phishing: How to Know It When You See It

Phishing is a way scammers trick you into providing personal and financial details. Phishing opens the door to identity theft and more.

Welcome to Outlook.COM

How Do I Use and Clear Outlook.com Contacts and Auto-complete Suggestions?

Outlook.com tries to make entering email addresses quicker, easier, and less error-prone by offering a variety of suggestions when you compose email. I’ll look at how those interact and how you can control some of what happens.

What The ???!!!!

My Email Disappeared While Composing. Can I Get it Back?

It’s no fun to write a long email and lose it. Here’s how that happens and a few ways to avoid it.

The ubiquitous email at sign.

How Should I Back Up Email?

Configuring a PC-based email program to use IMAP and have it constantly download email as a backup is a reasonable way to go.

Email

What’s the Difference Between an Email Account, an Email Address, an Email Program, and an Email Service?

Terminology around email can be confusing. I’ll review some common and important terms.

Password Protected

How Do I Password Protect Email Attachments?

Some documents are sensitive enough to warrant encryption to protect the contents. How do you email them?

Help!

How Do I Contact Outlook.com Customer Service?

People ask every day how they can reach someone at Microsoft to help with Hotmail and Outlook.com problems. There is help.

Inbox Full

Why Does Email to Me Bounce with “Inbox Full”?

When you use a desktop email program, it’s possible for the inbox on your PC to be empty, but the inbox on your email service provider to be full.

Subscribe or Unsubscribe?

How Do I Get Off Email Lists I Don’t Want to be On?

To unsubscribe or not to unsubscribe: that is the question. The answer depends on how you got there.

Regret

What Should I Do If I Accidentally Click on a Phishing Link?

Accidentally clicking a phishing link might be benign if you catch it soon enough. If not, you may need to take recovery actions to save your account and/or machine.

Frustrated Computer User

5 Reasons Your Closed Email Account Sends Spam

Closing an email account is many people’s first reaction to seeing spam sent from their account. It rarely helps, if it’s even possible. I’ll explain.

Worry. It rarely helps.

Should I Worry About Old Lost Email Accounts?

That old account you lost probably won’t come back to haunt you, but it’s wise to take some action and keep your guard up.

Anonymous?

How Do I Send Free Anonymous Email?

Sending anonymous email ranges from easy to complex, depending on the likelihood of someone going the extra mile to identify you.

Mozilla Thunderbird

Back Up Your Email Using Thunderbird

Using a desktop email program to back up email avoids potential data loss. I’ll show you how using Outlook.com and Thunderbird as examples.

Return to Sender

Did My Bounced Message Get There?

When an email message comes back to you because of a problem, exactly who did or did not get the message can be confusing.

Overflowing Email Bin

Are Deleted Emails Really Deleted?

“Permanently deleted” email may or may not be recoverable. Depending on the situation and motivation, that email could come back to haunt or help you.

Email

Why Do Pictures in Email Sometimes Show as Attachments, and Sometimes in the Message?

Pictures in email don’t always display. The reasons are varied and confusing, but I’ll review the three most common causes of problems and what you need to do.

Hotmail: Don't Let Time Run Out!

Will Microsoft Close My Hotmail Account If I Don’t Sign In?

You can lose your account, and everything in it, if you don’t sign in often enough. Here’s how often you need to, and other ways to protect yourself.

Can I Tell If Someone Blocked My Texts and Email?

Can I Tell If Someone Blocked My Texts and Email?

Email and texting usually works, but when it doesn’t, there’s just no way to tell if someone has blocked you.

What Recovery Email Address Should I Use?

What Recovery Email Address Should I Use?

Your recovery email address is easy to overlook and forget, but it can be critical to regaining access to a compromised account. Here’s what you need to do.

Email Headers Explained

Email Headers Revealed and How They Might Help You

Email headers are geeky magic, but understanding a few can help identify spam and diagnose some email problems.

How Do I Find Someone’s Email Address?

How Do I Find Someone’s Email Address?

It can be extremely difficult to find the email address of someone you want to contact. To begin with, they must want to be found.

How Do I Get Rid of Gmail Tabs? How to Regain Control and Find the Email Gmail Might Be Hiding From You

How Do I Get Rid of Gmail Tabs? How to Regain Control and Find the Email Gmail Might Be Hiding From You

Gmail introduced a tabbed interface to automatically categorize email messages. Since their categorization often misses the mark, let’s turn it off.

Why Do I Get Spam Not Addressed to Me? How Spammers Do It, and What Steps You Can Take

Why Do I Get Spam Not Addressed to Me? How Spammers Do It, and What Steps You Can Take

Spammers use many techniques to slide their garbage into your inbox. BCCing you on messages is a common way.

Why Am I Not Getting the Email Newsletter I Signed Up For? Three Steps to Improve the Situation

Why Am I Not Getting the Email Newsletter I Signed Up For? Three Steps to Improve the Situation

Over-aggressive spam filtering can cause email newsletters and other messages to fail to appear in your inbox. I’ll look at why that is, and three steps you can take to improve the situation.

It's In There Somewhere!

Can I Recover Deleted Emails in Gmail I Deleted Three Years Ago?

Email deleted “a long time ago” can be impossible to recover from the provider and difficult to recover from anywhere else.

Account Closed

Could Someone Reopen My Closed Email Account?

After an online account is deleted, the ID or email address is eventually made available for re-use. It’s the same name but a different owner, and that can confuse people.

A Deleted Email Account

Will My Email Be There If I Reactivate a Deleted Account? Don’t Count On It

When you delete an account, the provider may not keep its contents in case you want to reactivate the deleted account. I have an alternative suggestion.

Time Zones

How Do I Correct My Microsoft Account (Outlook.com) Time Zone?

If the time on your Outlook.com messages is wrong by hours, you may need to correct the time zone in your Microsoft account profile.

Security Breach!

What Should I Do When My Information Is Involved in a Breach?

If your account is ever part of a breach, secure it to avoid further risk.

How Do I Stop Email from Going to Junk in Outlook.com?

How Do I Stop Email from Going to Junk in Outlook.com?

It’s frustrating when email previously marked as “not junk” continues to get sent to the Junk folder. It may be due to a hidden email address you don’t normally see. I’ll show you how to expose it and what to do with it.

outlook.com

How Do I Print an Email in Black Instead of Gray in Outlook.com?

Outlook.com defaults to showing dark gray text instead of black. There’s no setting to change it, but I’ll describe a couple of straws to grasp at.

The Mail program in Windows 10

Add an Account to the Microsoft Mail Program

The Windows 10 Mail program supports multiple email accounts, so I’ll show you how to add one.

Locke Out

How Do I Keep Outlook.com from Locking Me Out When I Travel?

When your email is suddenly accessed from a new location, it could mean someone other than you is trying to log in. Email providers like Outlook.com watch for this.

Phone Support: What You Expect

Searching for a Technical Support Support Phone Number? Avoid This Huge Trap

There is no support phone number for major free services. So what’s up with the phone numbers in search results?

Fake!

“From” Spoofing: How Spammers Send Email that Looks Like It Came from You

“From” spoofing is how spammers send email that looks like it comes from you that you had nothing at all to do with. I’ll look at how it’s done.

Bouncing Email

Why Does Email I Send Fail But a Reply Works?

When email you send bounces, that can mean many things. If a reply to that same person works, there’s almost certainly a problem with the email address you’re sending to.

Computer at the data center

Does Emptying Trash in Email Keep Others from Seeing My Deleted Email?

Most of us aren’t able to access emails we’ve deleted, but that doesn’t mean someone at the email provider can’t.

A cauldron overflowing with email.

What Does “Over Quota” Mean? What’s a Quota?

Being over quota means you’ve received or kept too much email. To deal with it, you need to understand where that email is being kept.

Message Source display in Outlook.com

How Do I Find the IP Address of an Email’s Sender?

Determining the IP address of an email sender is difficult at best, and usually impossible. Sometimes you get lucky.

You've Been Hacked!

How Do I Tell If My Email Has Been Hacked?

It can be surprisingly hard to tell if an email account has been hacked, especially when hackers cover their tracks. I’ll show you a couple of possible signs.

The scene includes a computer screen displaying an email inbox with several spam email subjects visible, such as "Account Hacked!" and "Urgent: Security Alert." A large, bold, red 'X' is superimposed over these scam emails, symbolizing rejection or marking them as spam. In the foreground, a figure symbolizing a user (not specific in appearance) confidently presses the 'delete' or 'spam' button on the email client, ignoring the scam attempts.

Has a Hacker Really Hacked My Email Account?

An email claims your email account has been hacked, possibly even including a password you’ve used. Don’t be fooled; it’s a scam.