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12 comments on “How Do I Reactivate an Old Email Account?”

  1. @Betty,
    Something is off on your computer. You probably need to do a bunch of stuff like check for viruses, make sure that all updates have completed, clear your browser cache, etc.

    The easiest and quickest thing to do is download and try another browser, like Firefox or Chrome.

    Here’s an article from Leo on Clear browser cache

  2. If in order to reactivate your account Hotmail asks for a telephone number to which to send a reset code, don’t include the initial “0” (at least outside the US) or it won’t work: I’ve known people to be foxed for weeks by this…

  3. I got locked out of my Hotmail e-mail address for logging in using another IP address! And since I never lose my login credentials anyway I did not bother with trying to remember my security question or keeping my safety e-mail account. Hotmail is stupid. One of the reasons I mostly use e-mail addresses from is that they allow me to log in from any IP Address I want without them bothering me.

  4. My old phone locked up and I’m trying to get my email address from my old phone to my new phone all my contacts and everything is in there

  5. my very first time to create Hotmail account was some time in 2009 or earlier, unknowingly my verification email was also the same as the email created. now blocked could not able to reactivate my email namely {removed}

  6. I believe my hotmail has been hacked. I am unable to change the password. Microsoft wants me to list 3 email addresses I have sent to from this account. Unfortunately, I have never actually sent anything from this account. I only use it to receive emails. As I can’t give them this info, they think this isn’t my acct. is there anyway I can bypass this or contact Microsoft? I was able to give them some previous passwords, but that wasn’t enough info.

  7. This article, although being about Hotmail, also makes some general statements about all email service providers. Please note Gmail is different. Google doesn’t have a timeline for closing unused accounts, but if an account is actually closed for any reason, that email address will NEVER become available for use again.

  8. I have an email where I sent all of my life memories and pictures too. I made the password so long I forgot it and couldn’t get in. Then you guys deleted my email in general. I was younger and tried to get help but didn’t know how. I literally have no memory left of my past. I can tell you guys what kind of emails I have in there. Please I beg of you guys. Can you please somehow activate it and reset my password. It has been many years but I have to try. All my family photos, high school pictures, my last memories with people before they died, everything was in there. I thought resetting the password was wise when i sent myself all the emails. Biggest regret of my life.


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