Articles in Category: Email

Email – the most used, most long lived communications medium offered by networks of interconnected computers.

Which Email Service Should I Use?

You have many, many choices when it comes to email services. I’ll review what to look for and make a couple of recommendations.

Why Shouldn’t I Use the “Report Spam” or “Junk” Button?

The “Report Spam” and “Junk” buttons serve an important function in the war against spam. However, used improperly they can do more harm than good.

Phishing: How to Know It When You See It

Phishing is a way scammers trick you into providing personal and financial details. Phishing opens the door to identity theft and more.

How Do I Use and Clear Outlook.com Contacts and Auto-complete Suggestions?

Outlook.com tries to make entering email addresses quicker, easier, and less error-prone by offering a variety of suggestions when you compose email. I’ll look at how those interact and how you can control some of what happens.

My Email Disappeared While Composing. Can I Get it Back?

It’s no fun to write a long email and lose it. Here’s how that happens and a few ways to avoid it.

How Should I Back Up Email?

Configuring a PC-based email program to use IMAP and have it constantly download email as a backup is a reasonable way to go.

What’s the Difference Between an Email Account, an Email Address, an Email Program, and an Email Service?

Terminology around email can be confusing. I’ll review some common and important terms.

How Do I Password Protect Email Attachments?

Some documents are sensitive enough to warrant encryption to protect the contents. How do you email them?

How Do I Contact Outlook.com Customer Service?

People ask every day how they can reach someone at Microsoft to help with Hotmail and Outlook.com problems. There is help.

Why Does Email to Me Bounce with “Inbox Full”?

When you use a desktop email program, it’s possible for the inbox on your PC to be empty, but the inbox on your email service provider to be full.

How Do I Get Off Email Lists I Don’t Want to be On?

To unsubscribe or not to unsubscribe: that is the question. The answer depends on how you got there.

What Should I Do If I Accidentally Click on a Phishing Link?

Accidentally clicking a phishing link might be benign if you catch it soon enough. If not, you may need to take recovery actions to save your account and/or machine.

5 Reasons Your Closed Email Account Sends Spam

Closing an email account is many people’s first reaction to seeing spam sent from their account. It rarely helps, if it’s even possible. I’ll explain.

Should I Worry About Old Lost Email Accounts?

That old account you lost probably won’t come back to haunt you, but it’s wise to take some action and keep your guard up.

Three Things to Try When Unsubscribe Doesn’t Work

When a legitimate email sender doesn’t respond to an “unsubscribe” request, they’re no longer legitimate. Here’s what to do.

How Do I Send Free Anonymous Email?

Sending anonymous email ranges from easy to complex, depending on the likelihood of someone going the extra mile to identify you.

Back Up Your Email Using Thunderbird

Using a desktop email program to back up email avoids potential data loss. I’ll show you how using Outlook.com and Thunderbird as examples.

Can I Get a Virus By Looking at an Email?

It used to be that simply viewing a malformed email could allow a virus to spread. Thankfully, that’s no longer the case with modern mail programs.

Did My Bounced Message Get There?

When an email message comes back to you because of a problem, exactly who did or did not get the message can be confusing.

Are Deleted Emails Really Deleted?

“Permanently deleted” email may or may not be recoverable. Depending on the situation and motivation, that email could come back to haunt or help you.

Why Do Pictures in Email Sometimes Show as Attachments, and Sometimes in the Message?

Pictures in email don’t always display. The reasons are varied and confusing, but I’ll review the three most common causes of problems and what you need to do.

Will Microsoft Close My Hotmail Account If I Don’t Sign In?

You can lose your account, and everything in it, if you don’t sign in often enough. Here’s how often you need to, and other ways to protect yourself.

Can I Stop Others from Forwarding Messages?

It’s not only impossible to prevent email from being forwarded; you can’t even prevent that forward from being altered, forged or defaced.

Can I Tell If Someone Blocked My Texts and Email?

Email and texting usually works, but when it doesn’t, there’s just no way to tell if someone has blocked you.

Why Am I Getting Bounces for Email I Didn’t Send?

Spammers want to send email that looks like it’s coming from someone who may be trusted. They want it to look like it’s coming from you — and you end up getting the bounce notifications.

What Recovery Email Address Should I Use?

Your recovery email address is easy to overlook and forget, but it can be critical to regaining access to a compromised account. Here’s what you need to do.

My Email Is Hacked, How Do I Fix It? – 7 Things You Need to Do NOW!

If your email is hacked, there are several steps you need to take to fix it and prevent it from being hacked again.

Email Headers Revealed and How They Might Help You

Email headers are geeky magic, but understanding a few can help identify spam and diagnose some email problems.

How Do I Find Someone’s Email Address?

It can be extremely difficult to find the email address of someone you want to contact. To begin with, they must want to be found.

How Do I Get Rid of Gmail Tabs? How to Regain Control and Find the Email Gmail Might Be Hiding From You

Gmail introduced a tabbed interface to automatically categorize email messages. Since their categorization often misses the mark, let’s turn it off.

How Do Outlook and Outlook.com Relate?

Microsoft continues to confuse us with product names. I’ll clarify the difference between Outlook and Outlook.com, and help you understand which you want.

Why Do I Get Spam Not Addressed to Me? How Spammers Do It, and What Steps You Can Take

Spammers use many techniques to slide their garbage into your inbox. BCCing you on messages is a common way.

I Know My Password is Right, But I Can’t Sign In. What Do I Do?

If your password won’t work and your secret questions are all different, it’s pretty clear what’s happened and what you need to do.

Is There an Email Service that Doesn’t Require a Phone Number? My Recommended Approach, and Alternatives

There are legitimate reasons for not wanting to give your phone number to an email service. Let’s look at alternatives.

How Do I Find Out Who Owns an Email Address? The Reasons It’s Hard, and the Steps to Take

Finding out who owns an email address is difficult at best. There’s little you can do on your own, but if you’re being harassed, law enforcement may help.

Why Am I Not Getting the Email Newsletter I Signed Up For? Three Steps to Improve the Situation

Over-aggressive spam filtering can cause email newsletters and other messages to fail to appear in your inbox. I’ll look at why that is, and three steps you can take to improve the situation.

Can I Recover Deleted Emails in Gmail I Deleted Three Years Ago?

Email deleted “a long time ago” can be impossible to recover from the provider and difficult to recover from anywhere else.

Could Someone Reopen My Closed Email Account?

After an online account is deleted, the ID or email address is eventually made available for re-use. It’s the same name but a different owner, and that can confuse people.

A Deleted Email Account

Will My Email Be There If I Reactivate a Deleted Account? Don’t Count On It

When you delete an account, the provider may not keep its contents in case you want to reactivate the deleted account. I have an alternative suggestion.

How Do I Correct My Microsoft Account (Outlook.com) Time Zone?

If the time on your Outlook.com messages is wrong by hours, you may need to correct the time zone in your Microsoft account profile.

What Should I Do When My Information Is Involved in a Breach?

If your account is ever part of a breach, secure it to avoid further risk.

How Do I Stop Email from Going to Junk in Outlook.com?

It’s frustrating when email previously marked as “not junk” continues to get sent to the Junk folder. It may be due to a hidden email address you don’t normally see. I’ll show you how to expose it and what to do with it.

How Do I Print an Email in Black Instead of Gray in Outlook.com?

Outlook.com defaults to showing dark gray text instead of black. There’s no setting to change it, but I’ll describe a couple of straws to grasp at.

The Mail program in Windows 10

Add an Account to the Microsoft Mail Program

The Windows 10 Mail program supports multiple email accounts, so I’ll show you how to add one.

How Do I Keep Outlook.com from Locking Me Out When I Travel?

When your email is suddenly accessed from a new location, it could mean someone other than you is trying to log in. Email providers like Outlook.com watch for this.

Searching for a Technical Support Support Phone Number? Avoid This Huge Trap

There is no support phone number for major free services. So what’s up with the phone numbers in search results?

“From” Spoofing: How Spammers Send Email that Looks Like It Came from You

“From” spoofing is how spammers send email that looks like it comes from you that you had nothing at all to do with. I’ll look at how it’s done.

Why Is There So Much Spam?

Even though most of us might never fall for it, the reason there’s so much spam is simple: spam works.

Why Does Email I Send Fail But a Reply Works?

When email you send bounces, that can mean many things. If a reply to that same person works, there’s almost certainly a problem with the email address you’re sending to.

Does Emptying Trash in Email Keep Others from Seeing My Deleted Email?

Most of us aren’t able to access emails we’ve deleted, but that doesn’t mean someone at the email provider can’t.