Articles in Category: Email

Email – the most used, most long lived communications medium offered by networks of interconnected computers.

Microsoft Office Outlook

How Do Outlook and Outlook.com Relate?

Even though they share similar names and do similar things, Outlook and Outlook.com are not related at all.

You've Been Hacked!

How Do I Tell If My Email Has Been Hacked?

It can be surprisingly hard to tell if an email account has been hacked, especially when hackers cover their tracks. I’ll show you a couple of possible signs.

Has a Hacker Really Hacked My Email Account?

Has a Hacker Really Hacked My Email Account?

A scam claims your email account has been hacked, possibly even including a password you’ve used. Don’t be fooled.

Outlook.com recovery fail

How Do I Get into My Outlook.com Account If I Don’t Have the Recovery Phone or Email?

If you don’t have access to your account recovery phone number or alternate email address, there is a process you can go through to regain access to your account — maybe.

Am I Wasting My Time Reporting Scam and Spam Emails?

Am I Wasting My Time Reporting Scam and Spam Emails?

Reporting spam in your email program with the spam button is critical. Reporting it by forwarding it somewhere isn’t going to do any good.

Microsoft account activity

Why Do I See Lots of Failed Login Attempts on My Account?

We are all under constant attack. I’ll show you how to look at your Outlook.com recent activity and review why it might be full of failed login attempts.

If I Do These Things, Will I Be Anonymous?

Anonymity on the internet is really, really hard. Some of the practices we might use to stay anonymous could still be leaking identifiable, traceable information.

How Do I Delete Multiple Emails When I Have a Lot to Delete?

How Do I Delete Multiple Emails When I Have a Lot to Delete?

It can be a challenge to delete multiple emails. I’ll look at some of the concepts and techniques used by various email programs to make it easier.

Microsoft Login -- Additional Verification

Why Am I Being Asked for Additional Verification on Sign-in?

If Microsoft detects a login attempt to your account from a country other than yours, additional security information may be required. You need to be prepared to provide it.

No Spam

Why Is There so Much Spam?

Even though most of us might never fall for it, the reason there’s so much spam is simple: spam works.

How to Get Email with Attachments Delivered

How to Get Email with Attachments Delivered

Emailing attachments — particularly large files — is getting more and more difficult as ISPs limit size and scan for malware.

Email

How Do I Change My Email Address?

Changing an email address involves changing more than just the address. I’ll look at common scenarios and a few additional approaches.

No Image Available

Why Are Pictures Not Showing in Email?

There are many reasons pictures don’t show up in email. I’ll review the complex world that is email, and some of the things that can go wrong.

PayPal

Why Does Legitimate Email from PayPal Instruct Me to Click a Link?

The rule is, never click on links unless you are 100% certain that they are from who you think they are. The question is, how can you be certain?

What is it About Attachments?

What Is It About Attachments?

Email attachments are useful, ubiquitous, and convenient. They’re also abused, dangerous, and responsible for infections and data breaches.

Password Frustration

What are my Hotmail and Outlook.com Account Recovery Options?

Outlook.com, Hotmail, and Microsoft account compromise and loss happens. How to get your account back varies based on just what was stolen. I’ll review different scenarios.

Options in Microsoft Office Outlook

Why Are There Vertical Bars on the Left of Some Emails I Send?

When replying to email, many programs include the original text with some indication that it is the original. We’ll look at configuring that.

"From" Spoofing: How Spammers Send Email that Looks Like It Came from You

“From” Spoofing: How Spammers Send Email that Looks Like It Came from You

“From” spoofing is how spammers send email that looks like it comes from you that you had nothing at all to do with. I’ll look at how it’s done.

Why Does Thunderbird Think this Message Might Be a Scam?

Why Does Thunderbird Think this Message Might Be a Scam?

Occasionally, security software examines links in email and alerts you if something is suspicious. Frequently, it’s totally benign.

A login form that takes either username or email

How Do I Reactivate an Old Email Account?

A closed email account is either waiting for you to reactivate it, or is closed for good. The only way to tell is to try.

Unsubscribe

Why Must I Re-enter my Email to Unsubscribe?

Occasionally, you’re asked to enter the email address you want to unsubscribe. With today’s technology, there’s no excuse for that.

Oops!

Will Email to an Invalid Email Address Be Read by Someone?

People often send email to the wrong address by mistake. But what happens if the email address is invalid?

Subscribe or Unsubscribe?

How Do I Get Off of an Unwanted Email Distribution List?

To unsubscribe or not to unsubscribe, that is the question. The answer depends on how you got there.

What The ???!!!!

Email I Was Composing has Disappeared. Can I Get it Back?

It’s no fun to write a long email and lose it. Here’s how that happens and a few ways to avoid it.

Outlook.com

How Do I Contact Outlook.com Customer Service?

People ask every day how they can reach someone at Microsoft to help with Hotmail and Outlook.com problems. There is help.

Fake Ask Leo Email

Dealing with Fake “Ask Leo”

Someone’s sending spam that looks like an Ask Leo! recommendation. It’s not, and it gives us clues to keep in mind when evaluating any email message.

Can I stop an email?

Can I Stop or ‘Un-send’ an Email I Sent by Mistake?

Once you hit that Send button, assume there is no way to stop your email from being sent … even if it’s to the wrong person.

Can I Tell If Email I Sent Has Been Read by the Recipient?

Can I Tell If Email I Sent Has Been Read by the Recipient?

While there are settings and services that claim to know if an email has been opened, they are notoriously unreliable and pointless.

Spam Can

Why Am I Not Getting the Email I Signed Up For?

Over-aggressive spam filtering can cause email messages to fail to appear in your inbox. We’ll look at approaches to deal with it.

Mailbox Unavailable error message

What Does “Mailbox Unavailable” Mean and How Do I Fix It?

“Mailbox unavailable” is a common email bounce message that actually says very little. I’ll review some of the more common causes of “mailbox unavailable”.

Email Hacked? 7 Things You Need to do NOW

Email Hacked? 7 Things You Need to Do NOW

Email account theft is rampant. If it happens to you, there are several steps you need to take — not only to recover your account, but to prevent it from being easily hacked again.

Email being sent through a relay server.

What Does “Relaying Denied” Mean?

“Relaying denied” is an error you may receive in a bounce reply to an email message you sent. I’ll look at what relaying is, and why it might be denied.

Password

Why Does My Email Program Keep Prompting for My Password?

When your email program starts repeatedly asking you for your password, it’s a sign of a problem. Most of the time, it’s a simple problem.

Out Of Office

Out-of-Office Replies are Evil

Out-of-office replies can ricochet through email lists like spam and even put you in harm’s way. Are they evil?

How do I unsubscribe from all these unwanted emails?

How Do I Unsubscribe from All These Unwanted Emails?

There are emails from which you should certainly unsubscribe when you no longer want them. However, there are emails that you absolutely should never unsubscribe from. I’ll review the differences.

Someone's sending from my email address! How do I stop them?!

Someone’s Sending from My Email Address! How Do I Stop Them?!

Email spoofing is rampant. Spammers often send email that looks like it came from you, and there’s little that you can do about it.

Choose Default Email Program Windows 10

How Do I Change the Default Mail Program in Windows?

The default mail program is used to send email at the request of other programs on your computer or links on web page. If you use a web interface, however, things get tricky.

Mailboxes

How Do I View the List of BCC’ed Recipients on an Email I’ve Received?

The list of BCC’ed recipients is not included with emails, so there is no way of determining if or who else the email was sent to.

The more your email looks like spam...

Why Is My Mail to this Person Not Getting Through?

Spam prevention measures have made getting email delivered more difficult. We’ll look at ways to maximize the chances your email will make it through.

Email

What are the Pros and Cons of Web-based Email Over Desktop Email?

Web-based and downloaded email both have significant advantages and disadvantages. Which is right for you depends on many things.

Are free email services worth it?

Are Free Email Services Worth It?

Free email services and accounts are convenient and ubiquitous, and can be used safely, if and only if you take responsibility for that safety.

Thunderbird Setup Complete

Back Up Your Email Using Thunderbird

Using a desktop email program to back up your email is a very good way to avoid potential data loss. I’ll show you how to backup your email easily, using Outlook.com and Thunderbird as my examples.

Anonymous

How Do I Send an Email that Can’t Be Traced Back to Me?

Don’t send anonymous email from work or home. It’s going to take some extra steps to keep from being traced.

Gmail's Confidential Mode Isn't

Gmail’s Confidential Mode Isn’t

Gmail offers a “confidential mode”. It is and it isn’t; learn how it works before you use it.

Hotmail

What’s the Difference Between Hotmail.com, Msn.com, Live.com and Now Outlook.com?

Like many Microsoft products, Hotmail’s name has changed a time or two and caused a great deal of confusion. I’ll try to make sense of it all.

How Do I Get Rid of All this Spam?!?!

How Do I Get Rid of All this Spam?!?!

If you’re not getting spam now, you will soon — and probably lots of it. What can you do? There’s no magic answer, but there are various things you can do to help.

Confirmation translated to English

How to (Accidentally) Give Someone Else Your PayPal Account

Entering your email address incorrectly might just be a typo, but it can have surprising ramifications.

Email / Spam

Why I (Still) Don’t Like Challenge/Response Spam Blockers

An error caused my newsletter to come “From” the wrong address. Flooded with challenge/response mails, I wonder: what other messages are you missing?

IP Reputation Report

Why Does My IP Address Have a Bad Reputation? And What Do I Do?

Email reputation for your home IP address probably doesn’t matter, and having it characterized as “poor” might even be a good thing.

Why Doesn’t Blocking Email Senders Work?

Most email programs can block email from a specific address. Unfortunately, blocking email from a sender is ineffective when it comes to spam.