Articles in Category: Email

Email – the most used, most long lived communications medium offered by networks of interconnected computers.

I’m Suddenly Getting More Spam Emails. Should I Be Worried?

A sudden flood of additional spam is not unusual. I’ll look at why I think it happens, and when I start to worry.

Why Does Email Take So Long to Arrive Sometimes?

Counting on email being almost instant is probably a bad idea. Email is designed to tolerate many delays, and delays do happen.

Will I Lose My Email If I Don’t Check It for a While?

It’s important to check and possibly download your email from time to time so that you won’t lose email, or even the entire account.

Can Someone See Encrypted Email?

Encrypted email cannot be sniffed, but chances are you aren’t using encrypted email. I’ll explain what I mean and what you might want to do.

Can My School See Email I Send and Recieve?

Your school can see email being sent and received across its systems, and there’s no way to know whether or not they’re actually looking.

Can I Stop or ‘Un-send’ an Email I Sent by Mistake?

Once you hit that Send button, you must assume there is no way to stop your email from being sent . . . even if it’s to the wrong person.

7 Signs of Phishing to Watch For

A friend received a fairly convincing phishing attempt. I’ll cover the signs that showed it was bogus.

Why Am I Getting Email Sent to an Email Address Similar to Mine?

It’s not uncommon to get unexpected email sent to an email address similar to your own. I’ll review why that is and what to do about it.

What Does the “Mailbox Unavailable” Error Mean and How Do I Fix It?

“Mailbox unavailable” is a common email bounce message that tells us very little. I’ll review some of the more common causes of “mailbox unavailable”.

Tip of the Day: Consider POP3

How to Email Large Files Using Any Email Program or Service

Emailing large attachments is typically a bad idea, as your mail may not be delivered. I’ll look at alternatives.

How to Get Rid of Spam Emails

If you’re not getting spam now, you will soon — and probably lots of it. What can you do? There’s no magic answer, but there are various things you can do to help.

How to Move Email Messages to Another Account

When changing email providers, old email can be difficult to move. I’ll look at some of the options.

Why Would Someone Use My Email as their Recovery Email?

It’s not uncommon to get account-recovery requests for accounts we know nothing about. Here’s why, and what to do.

How Do I Change My Microsoft Account Phone Number?

Mobile numbers are an important component of Hotmail and Outlook.com security. I’ll review how to change the mobile number and keep it up to date.

How Do I Remove Invalid Email Addresses from Auto-fill?

This is all about the many ways your computer tries to make your life easier. Sometimes it tries just a little too hard.

How To Deal When Unsubscribe Doesn’t Work

When a legitimate email sender doesn’t respond to an “unsubscribe” request, they’re no longer legitimate. Here’s what to do.

Which Email Service Should I Use?

You have many, many choices when it comes to email services. I’ll review what to look for and make a couple of recommendations.

Why Shouldn’t I Use the “Report Spam” or “Junk” Button?

The “Report Spam” and “Junk” buttons serve an important function in the war against spam. However, used improperly they can do more harm than good.

Phishing: How to Know It When You See It

Phishing is a way scammers trick you into providing personal and financial details. Phishing opens the door to identity theft and more.

How Do I Use and Clear Outlook.com Contacts and Auto-complete Suggestions?

Outlook.com tries to make entering email addresses quicker, easier, and less error-prone by offering a variety of suggestions when you compose email. I’ll look at how those interact and how you can control some of what happens.

My Email Disappeared While Composing. Can I Get it Back?

It’s no fun to write a long email and lose it. Here’s how that happens and a few ways to avoid it.

How Should I Back Up Email?

Configuring a PC-based email program to use IMAP and have it constantly download email as a backup is a reasonable way to go.

What’s the Difference Between an Email Account, an Email Address, an Email Program, and an Email Service?

Terminology around email can be confusing. I’ll review some common and important terms.

How Do I Password Protect Email Attachments?

Some documents are sensitive enough to warrant encryption to protect the contents. How do you email them?

How Do I Contact Outlook.com Customer Service?

People ask every day how they can reach someone at Microsoft to help with Hotmail and Outlook.com problems. There is help.

Why Does Email to Me Bounce with “Inbox Full”?

When you use a desktop email program, it’s possible for the inbox on your PC to be empty, but the inbox on your email service provider to be full.

How Do I Get Off Email Lists I Don’t Want to be On?

To unsubscribe or not to unsubscribe: that is the question. The answer depends on how you got there.

What Should I Do If I Accidentally Click on a Phishing Link?

Accidentally clicking a phishing link might be benign if you catch it soon enough. If not, you may need to take recovery actions to save your account and/or machine.

5 Reasons Your Closed Email Account Sends Spam

Closing an email account is many people’s first reaction to seeing spam sent from their account. It rarely helps, if it’s even possible. I’ll explain.

Should I Worry About Old Lost Email Accounts?

That old account you lost probably won’t come back to haunt you, but it’s wise to take some action and keep your guard up.

How Do I Send Free Anonymous Email?

Sending anonymous email ranges from easy to complex, depending on the likelihood of someone going the extra mile to identify you.

Back Up Your Email Using Thunderbird

Using a desktop email program to back up email avoids potential data loss. I’ll show you how using Outlook.com and Thunderbird as examples.

Can I Get a Virus By Looking at an Email?

It used to be that simply viewing a malformed email could allow a virus to spread. Thankfully, that’s no longer the case with modern mail programs.

Did My Bounced Message Get There?

When an email message comes back to you because of a problem, exactly who did or did not get the message can be confusing.

Are Deleted Emails Really Deleted?

“Permanently deleted” email may or may not be recoverable. Depending on the situation and motivation, that email could come back to haunt or help you.

Why Do Pictures in Email Sometimes Show as Attachments, and Sometimes in the Message?

Pictures in email don’t always display. The reasons are varied and confusing, but I’ll review the three most common causes of problems and what you need to do.

Will Microsoft Close My Hotmail Account If I Don’t Sign In?

You can lose your account, and everything in it, if you don’t sign in often enough. Here’s how often you need to, and other ways to protect yourself.

Can I Stop Others from Forwarding Messages?

It’s not only impossible to prevent email from being forwarded; you can’t even prevent that forward from being altered, forged or defaced.

Can I Tell If Someone Blocked My Texts and Email?

Email and texting usually works, but when it doesn’t, there’s just no way to tell if someone has blocked you.

Why Am I Getting Bounces for Email I Didn’t Send?

Spammers want to send email that looks like it’s coming from someone who may be trusted. They want it to look like it’s coming from you — and you end up getting the bounce notifications.

What Recovery Email Address Should I Use?

Your recovery email address is easy to overlook and forget, but it can be critical to regaining access to a compromised account. Here’s what you need to do.

My Email Is Hacked, How Do I Fix It? – 7 Things You Need to Do NOW!

If your email is hacked, there are several steps you need to take to fix it and prevent it from being hacked again.

Email Headers Revealed and How They Might Help You

Email headers are geeky magic, but understanding a few can help identify spam and diagnose some email problems.

How Do I Find Someone’s Email Address?

It can be extremely difficult to find the email address of someone you want to contact. To begin with, they must want to be found.

How Do I Get Rid of Gmail Tabs? How to Regain Control and Find the Email Gmail Might Be Hiding From You

Gmail introduced a tabbed interface to automatically categorize email messages. Since their categorization often misses the mark, let’s turn it off.

How Do Outlook and Outlook.com Relate?

Microsoft continues to confuse us with product names. I’ll clarify the difference between Outlook and Outlook.com, and help you understand which you want.

Why Do I Get Spam Not Addressed to Me? How Spammers Do It, and What Steps You Can Take

Spammers use many techniques to slide their garbage into your inbox. BCCing you on messages is a common way.

I Know My Password is Right, But I Can’t Sign In. What Do I Do?

If your password won’t work and your secret questions are all different, it’s pretty clear what’s happened and what you need to do.

Is There an Email Service that Doesn’t Require a Phone Number? My Recommended Approach, and Alternatives

There are legitimate reasons for not wanting to give your phone number to an email service. Let’s look at alternatives.