Articles in Category: Email

Email – the most used, most long lived communications medium offered by networks of interconnected computers.

Will My Email Be There If I Reactivate a Deleted Account? Don’t Count On It

When you delete an account, the provider may not keep its contents in case you want to reactivate the deleted account. I have an alternative suggestion.

How Do I Correct My Microsoft Account (Outlook.com) Time Zone? The Not-so-obvious Location Revealed

If the time on your Outlook.com messages is wrong by hours, you may need to correct the time zone in your Microsoft account profile.

What Should I Do When My Information Is Involved in a Breach?

If your account is ever part of a breach, secure your account to avoid further risk.

How Do I Stop Email from Going to Junk in Outlook.com?

It’s frustrating when email previously marked as “not junk” continues to get sent to the Junk folder. It may be due to a hidden email address you don’t normally see. I’ll show you how to expose it and what to do with it.

Print in color or black-and-white.

How Do I Print an Email in Black Instead of Gray in Outlook.com?

Outlook.com defaults to showing dark gray text instead of black. There’s no setting to change it, but I’ll describe a couple of straws to grasp at.

The Mail program in Windows 10

Add an Account to the Microsoft Mail Program

The Windows 10 Mail program supports multiple email accounts, so I’ll show you how to add one.

How Do I Keep Outlook.com From Locking Me Out When I Travel?

When your email is suddenly accessed from a new location, it could mean someone other than you is trying to log in. Email providers like Outlook.com watch for this.

The Risk of Searching for a Support Phone Number

There is no support phone number for major free services. So what’s up with the phone numbers in search results?

“From” Spoofing: How Spammers Send Email that Looks Like It Came from You

“From” spoofing is how spammers send email that looks like it comes from you that you had nothing at all to do with. I’ll look at how it’s done.

Why Is There So Much Spam?

Even though most of us might never fall for it, the reason there’s so much spam is simple: spam works.

An underliverable bounce message

Why Does Email I Send Fail But a Reply Works?

When email you send bounces, that can mean many things. If a reply to that same person works, there’s almost certainly a problem with the email address you’re sending to.

What Is an Email Quota and What Does “Over Quota” Mean?

Being over quota means you’ve received or kept too much email. To deal with it, you need to understand where that email is being kept.

What Are My Hotmail and Outlook.com Account Recovery Options?

Outlook.com, Hotmail, and Microsoft account compromise and loss happens. How to get your account back varies based on just what was stolen. I’ll review different scenarios.

Can I Count on Mail to a Bad Address Bouncing Back?

If you send email to an invalid address or a closed account, usually you’ll get a bounce back. Usually. But you cannot count on bounces.

How Do I Find the IP Address of an Email’s Sender?

Determining the IP address of an email sender is difficult at best, and usually impossible. Sometimes you get lucky.

Why Am I Getting Spam from Myself?

Getting spam from yourself? We all do. I’ll look at why it happens; what little you can do about it; and something unlikely but important to check.

Phishing: How to Know It When You See It

Phishing is a way scammers trick you into providing your personal and financial details. Phishing opens the door to identity theft, and more.

How Do Outlook and Outlook.com Relate?

Even though they share similar names and do similar things, Outlook and Outlook.com are not related at all.

How Do I Tell If My Email Has Been Hacked?

It can be surprisingly hard to tell if an email account has been hacked, especially when hackers cover their tracks. I’ll show you a couple of possible signs.

Has a Hacker Really Hacked My Email Account?

A scam claims your email account has been hacked, possibly even including a password you’ve used. Don’t be fooled.

How Do I Get into My Outlook.com Account If I Don’t Have the Recovery Phone or Email?

If you don’t have access to your account recovery phone number or alternate email address, there is a process you can go through to regain access to your account — maybe.

Am I Wasting My Time Reporting Scam and Spam Emails?

Reporting spam in your email program with the spam button is critical. Reporting it by forwarding it somewhere isn’t going to do any good.

Why Do I See Lots of Failed Login Attempts on My Account?

We are all under constant attack. I’ll show you how to look at your Outlook.com recent activity and review why it might be full of failed login attempts.

If I Do These Things, Will I Be Anonymous?

Anonymity on the internet is really, really hard. Some of the practices we might use to stay anonymous could still be leaking identifiable, traceable information.

How Do I Delete Multiple Emails When I Have a Lot to Delete?

It can be a challenge to delete multiple emails. I’ll look at some of the concepts and techniques used by various email programs to make it easier.

Why Am I Being Asked for Additional Verification on Sign-in?

If Microsoft detects a login attempt to your account from a country other than yours, additional security information may be required. You need to be prepared to provide it.

How to Get Email with Attachments Delivered

Emailing attachments — particularly large files — is getting more and more difficult as ISPs limit size and scan for malware.

How Do I Change My Email Address?

Changing an email address involves changing more than just the address. I’ll look at common scenarios and a few additional approaches.

Why Are Pictures Not Showing in Email?

There are many reasons pictures don’t show up in email. I’ll review the complex world that is email, and some of the things that can go wrong.

Why Does Legitimate Email from PayPal Instruct Me to Click a Link?

The rule is, never click on links unless you are 100% certain that they are from who you think they are. The question is, how can you be certain?

What Is It About Attachments?

Email attachments are useful, ubiquitous, and convenient. They’re also abused, dangerous, and responsible for infections and data breaches.

Why Are There Vertical Bars on the Left of Some Emails I Send?

When replying to email, many programs include the original text with some indication that it is the original. We’ll look at configuring that.

Why Does Thunderbird Think this Message Might Be a Scam?

Occasionally, security software examines links in email and alerts you if something is suspicious. Frequently, it’s totally benign.

How Do I Reactivate an Old Email Account?

A closed email account is either waiting for you to reactivate it, or is closed for good. The only way to tell is to try.

Why Must I Re-enter my Email to Unsubscribe?

Occasionally, you’re asked to enter the email address you want to unsubscribe. With today’s technology, there’s no excuse for that.

Will Email to an Invalid Email Address Be Read by Someone?

People often send email to the wrong address by mistake. But what happens if the email address is invalid?

How Do I Get Off of an Unwanted Email Distribution List?

To unsubscribe or not to unsubscribe, that is the question. The answer depends on how you got there.

Email I Was Composing has Disappeared. Can I Get it Back?

It’s no fun to write a long email and lose it. Here’s how that happens and a few ways to avoid it.

How Do I Contact Outlook.com Customer Service?

People ask every day how they can reach someone at Microsoft to help with Hotmail and Outlook.com problems. There is help.

Dealing with Fake “Ask Leo”

Someone’s sending spam that looks like an Ask Leo! recommendation. It’s not, and it gives us clues to keep in mind when evaluating any email message.

Can I Stop or ‘Un-send’ an Email I Sent by Mistake?

Once you hit that Send button, assume there is no way to stop your email from being sent … even if it’s to the wrong person.

Can I Tell If Email I Sent Has Been Read by the Recipient?

While there are settings and services that claim to know if an email has been opened, they are notoriously unreliable and pointless.

Why Am I Not Getting the Email Newsletter I Signed Up For? Three Steps to Improve the Situation

Over-aggressive spam filtering can cause email newsletters and other messages to fail to appear in your inbox. I’ll look at why that is, and three steps you can take to improve the situation.

What Does “Mailbox Unavailable” Mean and How Do I Fix It?

“Mailbox unavailable” is a common email bounce message that actually says very little. I’ll review some of the more common causes of “mailbox unavailable”.

Email Hacked? 7 Things You Need to Do NOW

Email account theft is rampant. If it happens to you, there are several steps you need to take — not only to recover your account, but to prevent it from being easily hacked again.

What Does “Relaying Denied” Mean?

“Relaying denied” is an error you may receive in a bounce reply to an email message you sent. I’ll look at what relaying is, and why it might be denied.

Why Does My Email Program Keep Prompting for My Password?

When your email program starts repeatedly asking you for your password, it’s a sign of a problem. Most of the time, it’s a simple problem.

Out-of-Office Replies are Evil

Out-of-office replies can ricochet through email lists like spam and even put you in harm’s way. Are they evil?

How Do I Unsubscribe from All These Unwanted Emails?

There are emails from which you should certainly unsubscribe when you no longer want them. However, there are emails that you absolutely should never unsubscribe from. I’ll review the differences.

Someone’s Sending from My Email Address! How Do I Stop Them?!

Email spoofing is rampant. Spammers often send email that looks like it came from you, and there’s little that you can do about it.