Articles in Category: Email

Email – the most used, most long lived communications medium offered by networks of interconnected computers.

Spam from myself?

Why Am I Getting Spam From Myself?

Getting spam from yourself? We all do. I’ll look at why it happens, what little you can do about it, and something unlikely but important to check.

Syncing email to a garbage can.

Be Careful Deleting Email If You Use IMAP

When an email account is configured to use IMAP protocol, it’s easy to accidentally delete more than you realize.

People / Contacts / Address Book

The Frustration of Email Contacts Backup and Transfer

Address book contacts suffer from a lack of standardization, particularly when it comes to synchronizing or transferring between systems.

Who Is That Email From?

How Do I Find Out Who Owns an Email Address?

Finding out who owns an email address is difficult at best. There’s little you can do on your own, but if you’re being harassed, law enforcement may help.

Outlook Lock

How Not to Get Locked Out of Your Microsoft Account While Traveling

I tried to get locked out of my Microsoft account while traveling. I couldn’t. Why? I’d prepared. You can too.

Forwarded?

How Do I Get an Email Forward Notification When Someone Forwards My Message?

Several urban legends would have you believe that when you forward an email, it can somehow be tracked. It cannot. Period. I’ll explain why that is.

New Email

How Do I Change My Email Address?

Changing an email address involves changing more than just the address. I’ll look at common scenarios and a few additional approaches.

The Weakest Link

If Someone Hacks My Gmail, Can They Hack My Other Accounts?

If someone has access to your email, they can use that as a starting point to hack your other accounts.

Bouncing Email

Why Does Email Bounce?

Email can bounce for many reasons. I’ll look at several of the most common email bounce messages and try to interpret what they really mean.

Less Secure?

What Are “Less Secure Apps” and Why is My Gmail Not Working?

Google is increasing the security requirements for accessing your Gmail accounts. I’ll review what the change means and the options you have.

Sending Email

How Do I Hide the Email Address I’m Sending Email To?

It’s possible to send email to someone without having their email address show up on the To: or CC: lines by using Blind Carbon Copy, or BCC.

Oops!

If I Send to a Bad Email Address, Will Someone See It?

People often send email to the wrong address by mistake. But what happens if the email address is invalid?

Not Spam!

How Do I Stop Email From Going to Spam?

Train your spam filter to stop emails you want from going to your spam folder.

Spam

Why Am I Getting Bounces for Email I Didn’t Send?

Spammers want to send email that looks like it’s coming from someone who can be trusted. They want it to look like it’s coming from you — and you end up getting the bounce notifications.

Microsoft account storage.

How Full Is My Hotmail Account?

Microsoft will show you how much space your Hotmail/Outlook.com/Microsoft account is using, if you know where to look.

Phishing

I Think I’ve Been Phished. Now What?

Phishing is epidemic. Legitimate-looking emails asking for sensitive information are often bogus. Phishing is on the rise, and you need to be aware.

Peek a boo!

How Secure Is Email?

Email is ubiquitous and convenient, yet surprisingly, not particularly secure. I’ll look at why that is and when you should worry.

Carefully typing your password

I Know My Password Is Right, But I Can’t Sign In. What Do I Do?

If your password won’t work and your secret questions are different, it’s pretty clear what’s happened and what you need to do.

Prompting for a password.

Outlook Keeps Asking for Password — Why?

When your email program starts repeatedly asking you for your password, it’s a sign of a problem. Most of the time, it’s a simple problem.

Google Storage

How Do I Free Up Space in Gmail?

There are several ways to deal with an overflowing Google Drive.

Spam Bin

What’s the Difference Between Trash and Junk Folders?

Junk folder, Spam folders, and Trash folders are similar, but they differ in one important respect: training your spam filter.

No Spam!

Why Doesn’t Blocking Email Senders Work?

Most email programs can block email from a specific address. Unfortunately, blocking email from a sender is ineffective when it comes to spam.

Stop Compromising the Privacy of Others

How Using BCC Reduces Spam

Using BCC on forwarded email is one way to reduce the amount of spam your recipients might get.

Security

Why Am I Being Asked for Additional Verification on Sign-in?

If Microsoft detects a login attempt to your account from a country other than yours, additional security information may be required. You need to be prepared to provide it.

A "pile" of email.

Can I Have Two Different Email Accounts with the Same Email Address?

Having multiple email accounts with the same email address is not possible, and may reflect a misunderstanding of how addresses and accounts relate.

So. Much. Spam.

I’m Suddenly Getting More Spam Emails. Should I Be Worried?

A sudden flood of additional spam is not unusual. I’ll look at why I think it happens, and when I start to worry.

Delayed EMail

Why Does Email Take So Long to Arrive Sometimes?

Counting on email being almost instant is probably a bad idea. Email is designed to tolerate many delays, and delays do happen.

Couldn't Find Your Google Account!

Will I Lose My Email If I Don’t Check It for a While?

It’s important to check and possibly download your email from time to time so that you won’t lose email, or even the entire account.

Encrypted Email

Can Someone See Encrypted Email?

Encrypted email cannot be sniffed, but chances are you aren’t using encrypted email. I’ll explain what I mean and what you might want to do.

Using a computer at school.

Can My School See Email I Send and Recieve?

Your school can see email being sent and received across its systems, and there’s no way to know whether or not they’re actually looking.

Undo button

Can I Stop or ‘Un-send’ an Email I Sent by Mistake?

Once you hit that Send button, you must assume there is no way to stop your email from being sent . . . even if it’s to the wrong person.

Getting Too Much Email

Why Am I Getting Email Sent to an Email Address Similar to Mine?

It’s not uncommon to get unexpected email sent to an email address similar to your own. I’ll review why that is and what to do about it.

POP3

Tip of the Day: Consider POP3

An elephantine attachment.

How to Email Large Files Using Any Email Program or Service

Emailing large attachments is typically a bad idea, as your mail may not be delivered. I’ll look at alternatives.

No Spam

How to Get Rid of Spam Emails

If you’re not getting spam now, you will soon — and probably lots of it. What can you do? There’s no magic answer, but there are various things you can do to help.

Email

How to Move Email Messages to Another Account

When changing email providers, old email can be difficult to move. I’ll look at some of the options.

A Lifering

Why Would Someone Use My Email as their Recovery Email?

It’s not uncommon to get account-recovery requests for accounts we know nothing about. Here’s why, and what to do.

Enter the code

How Do I Change My Microsoft Account Phone Number?

Mobile numbers are an important component of Hotmail and Outlook.com security. I’ll review how to change the mobile number and keep it up to date.

To: Wrong Address @ Wrong Place

How Do I Remove Invalid Email Addresses from Auto-fill?

This is all about the many ways your computer tries to make your life easier. Sometimes it tries just a little too hard.

Email

Which Email Service Should I Use?

You have many, many choices when it comes to email services. I’ll review what to look for and make a couple of recommendations.

No Spam

Why Shouldn’t I Use the “Report Spam” or “Junk” Button?

The “Report Spam” and “Junk” buttons serve an important function in the war against spam. However, used improperly they can do more harm than good.

Phishing

Phishing: How to Know It When You See It

Phishing is a way scammers trick you into providing personal and financial details. Phishing opens the door to identity theft and more.

Welcome to Outlook.COM

How Do I Use and Clear Outlook.com Contacts and Auto-complete Suggestions?

Outlook.com tries to make entering email addresses quicker, easier, and less error-prone by offering a variety of suggestions when you compose email. I’ll look at how those interact and how you can control some of what happens.

What The ???!!!!

My Email Disappeared While Composing. Can I Get it Back?

It’s no fun to write a long email and lose it. Here’s how that happens and a few ways to avoid it.

The ubiquitous email at sign.

How Should I Back Up Email?

Configuring a PC-based email program to use IMAP and have it constantly download email as a backup is a reasonable way to go.

Email

What’s the Difference Between an Email Account, an Email Address, an Email Program, and an Email Service?

Terminology around email can be confusing. I’ll review some common and important terms.

Password Protected

How Do I Password Protect Email Attachments?

Some documents are sensitive enough to warrant encryption to protect the contents. How do you email them?

Help!

How Do I Contact Outlook.com Customer Service?

People ask every day how they can reach someone at Microsoft to help with Hotmail and Outlook.com problems. There is help.

Inbox Full

Why Does Email to Me Bounce with “Inbox Full”?

When you use a desktop email program, it’s possible for the inbox on your PC to be empty, but the inbox on your email service provider to be full.

Subscribe or Unsubscribe?

How Do I Get Off Email Lists I Don’t Want to be On?

To unsubscribe or not to unsubscribe: that is the question. The answer depends on how you got there.