Articles in Category: Email

Email – the most used, most long lived communications medium offered by networks of interconnected computers.

Email

Can I access the mail on my desktop from a networked machine?

There are several ways to share email accounts across computers. The best ones have to be set up before you need them.

Full Mailbox

Why am I not getting any email?

I get a lot of email every day, and when it suddenly stops, that means there’s something wrong. I’ll walk you through what happened to me, and how I – kind of – shot myself in the foot, with the aid of a hacker.

The Global Gavel

Why can’t we catch scammers?

Scammers are an international problem and that makes it extremely difficult to stop. In the end, it’s all about the money.

Yahoo! Mail

Why Can’t I Set Yahoo! as My Default Mail Program?

Web-based email services (such as Yahoo) were never designed to be a default Mail-to program, but there are a few ways to get around that.

Email Envelope

How Do I Get My New Email to Be the Default Email in Windows?

Figuring out what is what with emails and email accounts can be quite confusing. But when all is said and done, you only need to change a simple configuration.

Email Envelope

How can I prove that I didn’t send a particular email?

So much information in email can be spoofed that it’s difficult to prove where an email came from unless you look at the headers.

Outlook.com signed out

How Do I Make a New Hotmail Account? Or Outlook.com Account?

Making a new Hotmail or Outlook.com account isn’t as obvious as many think. First, you need to make the option visible – by signing out.

Outlook.com Logo

What Are Outlook.com’s IMAP, POP3, and SMTP Settings?

Microsoft has enabled POP3, IMAP, and SMTP access to Outlook.com, and thus to Hotmail accounts. I’ll walk you through the settings.

Yahoo! Mail

What are Yahoo’s IMAP, POP3, and SMTP settings?

Yahoo! now supports accessing your Yahoo! Mail account using POP3 and IMAP on your desktop email program or other device.

Giving a Thief Your Password?

Why Does this Email Message Ask Me to Enable HTML When It Already Is Enabled?

Viewing an email in HTML seems to be the default in the new Outlook.com. There is no easy way to change it. So why are you seeing this message?

Email envelope

Why Is a Message Stuck in My Outbox?

There are several reasons why an email might get stuck in an outbox. I’ll look at some of the more common ones.

Hacker's Hand

Why is mail getting automatically placed in a folder I didn’t create?

If you didn’t change the folder rules, then who did? I’ll show you how to fix this problem.

Emails Hacked!

If My Email Account is Hacked, What Kinds of Things Should I Check?

When a hacker has access to your email account, they can do anything — even change settings you know nothing about. Let’s take a look at some of the possible dangers.

Microsoft account summary

How Do I Change My Hotmail or Outlook.com Password?

How to change your Hotmail or Outlook.com password isn’t always obvious, particularly when Microsoft keeps changing the interface. I’ll walk you through how to change your Hotmail password.

Outlook Print Message in Google Chrome

How Do I Print Hotmail Messages Without the Ads?

The trick is to print the email itself and not the page showing in your browser. I’ll show you how.

URL in the Status Line

Can I Rely on the URL Shown in the Browser’s Status Bar Being Accurate?

There are both legitimate and malicious reasons why a link author may send you to a place that is different from the link showing in the status bar. Let’s look at why that may happen.

File Associations in Win 7

Why Do I Get an Error When Viewing JPG Files?

Your email should be able to open image files if your Windows Explorer can. Fortunately, I have a few possible solutions to this problem.

Vault

Can Backups of Email Be Hacked?

Not just email, but any information that is anywhere on “the cloud” is subject to backups. That means there is a copy somewhere. Is this a problem?

Gmail Add Account Link

How Can I View Two Different Email Accounts at Once in a Browser?

From multiple browsers to native support, there are a few ways to have multiple browser-based email accounts open at once. I’ll review the most common.

Profile Picture in Email

Why is my picture showing up next to emails I send?

It’s really nothing to worry about; the recipient’s email program is likely grabbing information from your profile. There may be something you can do about it, if you care.

How Do I Change My Hotmail or Outlook.com Password If I Forgot It?

Forgot your Hotmail password? Your Outlook.com password? There are a couple of ways to regain access to your account. Using recovery information you set up originally, or information you can remember about the account, I’ll show you how to go about getting your account back.

It's frightening, on the server side, to watch the constant attempts being made to brute force a way into email accounts. So it's safe to assume that if Google sent you a notification... someone got in!

Did Someone Log In to Google with My Password?

It’s frightening, on the server side, to watch the constant attempts being made to slowly brute force a way into email accounts. So it’s safe to assume that if Google notified you – someone got in!

Image not found image

Why Can’t I Forward an Image in Email?

Sending and receiving images in email is incredibly complex, sometimes I’m amazed it works at all! But we’ll look at some common reasons why email images may fail to forward.

Yahoo! Mail

How Do I Get a New Mail Notification for Yahoo! Mail?

The first thing to understand is the difference between an online program (such as the Yahoo website) and a program running locally on your computer. Then I can point you in the right direction.

Why Isn’t Outlook’s Junk Mail Filter Stopping More Spam?

Outlook is doing the best that it can with spam, but your expectations that it can block spam based on the From addresses is a tad off the mark.

Why do I keep getting a CAPTCHA?

Most of these major email providers are doing what I would call behavioral analysis. They’re looking for signals that indicate spam and then posting a CAPTCHA.

Email envelope

Can I Access One Email Account from Another?

It is often quite simple to set up one email address as your main address that picks up all your other email – depending on the services you use on various accounts. The trick is deciding which way you want to go.

Email Envelope

What if the forwarding service goes away?

There is little that you or I can do when a website goes away except to use online tools to try to trace it, or find some other way to replicate the service.

Outlook.com email forwarding

How do I automatically forward Hotmail in Outlook.com?

It’s now fairly easy to automatically forward Hotmail and Outlook.com messages to another email account. I’ll walk you through the steps.

Yahoo! Mail

What Does It Mean that Yahoo! Is Releasing Email Addresses?

Yahoo! recently announced that they were planning to “recycle” unused email addresses. I’ll explain what that means, why it’s important, and what you need to do.

Email Envelope

How Do I Tell Someone They’re Entering Their Email Address Wrong?

Many websites ask you type your email address in twice for a reason: there’s a high percentage of people who cannot type their email address in correctly once.

Why Can’t People Click on Links I Send Them?

Ninety-nine percent of the time when links aren’t clickable the problem is on the receiving end. It’s usually because their email program is trying to protect them from something that looks suspicious.

Something's Up

Why is email I’m sending being received by someone I’m not sending to?

This is a frustrating situation that happens regularly to businesses running email lists. More than likely someone on your list is automatically forwarding. There is one way you may be able to track down the source.

Waiting

Can I email myself a full length movie?

Emailing a movie file sounds like it is going to be easy, but you are certain to run across limitations set by your ISP – and it’s going to be slow! I’ll look at a couple of other ways to do it.

Actions drop down, showing Print

How Do I Print an Email in Outlook.com (Formerly Hotmail)?

It’s not that difficult to print an email in Outlook.com, it just takes looking in what is probably an unfamiliar place for former Hotmail users.

Emails Hacked!

Can an ISP tell me who’s reading my email?

It’s typically impossible for the average computer user to determine who’s reading your email, particularly since tracing through a an IP address is virtually impossible with legal assistance. The best option is securing your account from any prying eyes from the start.

Binary Data

What Does It Mean When My Email Program Asks If It Should Compact My Email?

Compacting should be completely transparent. It makes files smaller and potentially makes access of email a little faster. There is one dramatic exception.

Clocks and Time Zones

Why Are Emails I Receive Five Minutes out of Sync?

Outlook doesn’t keep its own time. Outlook uses the system time. The real issue here is understanding where the “time” comes from when you receive an email.

Attach Files

Where do attachments live once they’re sent?

Once an email is sent it, and the attachments it might include, are copied to a sequence of servers until they reach the destination inbox. Most importantly, once it leaves your machine, it leaves your control.

Other Services from Microsoft

How do I open an .isc file in Outlook.com?

Outlook and Outlook.com are two different and unrelated programs. But once we get past a possible typo, they can both handle ics, not isc, files.

Do Gmail Preview Images Pose a Security Risk?

Gmail occasionally includes preview images of attachments that are included with an email. Rather than being an additional risk, when present, these preview images can help keep you safer.

Hacker

How Do I Find the IP Address of the Person Who Created a Gmail Account in My Name?

It’s not going to be easy. Only law enforcement has the ability to get full IP address information. The curious thing is, how do you have access to the email?

Beacon

How Do I Detect Web Beacons in Email?

A web “beacon” or “bug” is simply something in an email that reports back to the sender that you’ve opened the mail.

Should I Be Worried about the “Open in Other Locations” Message from Gmail?

This is an interesting feature in Gmail. When you’re traveling, it’s kind of fun to see where Gmail thinks you’ve been accessing it from.

Why are Pictures I Email Arriving Blurrier than What I Sent?

Email pictures could be arriving blurry if your sending function is resizing them. We’ll take a few steps to track down the culprit.

A person frustrated at a computer, with clear icons of multiple email providers like Gmail and Outlook on the screen. A CSV file icon is shown transferring between two email icons. .

How Do I Move My Address Book From One Provider to Another?

Taking your contacts with you when moving from one platform to another is a clumsy process.

Hacker's Hand

Why is my email being immediately deleted?

Every so often, anti-malware software can go a little nuts, thinking that every email that you get is spam or a virus. Turn that scanning feature off.

Emails Hacked!

How Do I Protect My Email Address Book?

With email account hacking on the rise, it’s important to understand what it takes to keep your account (and its address book) safe from compromise.

Spam Bin

Why Am I Being Labeled a Spammer?

Possibly being labeled a spammer is another reason not to forward political and other emails. Do it enough and your normal email may not get delivered.

Outlook Express Must Die

Why Outlook Express Must Die

Outlook Express’s day has come and gone. It’s unsupported and often loses email. I’ll explain what I think you should do instead.