People ask every day how they can reach someone at Microsoft to help with Hotmail and Outlook.com problems. There is help.
Free email services and accounts are convenient and ubiquitous, and can be used safely, if and only if you take responsibility for that safety.
Using a desktop email program to back up your email is a very good way to avoid potential data loss. I’ll show you how to backup your email easily, using Outlook.com and Thunderbird as my examples.
Outlook.com accounts are hacked into and lost every day. I’ll review a couple of techniques that ensure you won’t lose email or contacts if it happens to you.
It’s not as bad as it once was, but which email provider and what email address you have can cause some to make assumptions about who you are and what you do, or don’t, know.
Free email is popular, ubiquitous … and risky. Free email accounts are lost regularly with no hope of recovery. I’ll review how you can use free email accounts safely.
Mobile numbers are an important component of Hotmail and Outlook.com security. I’ll review how to change the mobile number and keep it up to date.
There is no Hotmail support number. If you find one in search results, it’s not Microsoft. Whether it’s legitimate is up for debate.
Outlook.com has added the concept of email address aliases. They serve as a good solution when you want to change your email address.
I often hear from people who want to close an email account for one reason or another – often they’re quite desperate. The problem is that closing an email account is very often the wrong solution to their real problem.
There are possibilities here that are, perhaps, even more unsavory than having someone you know reading your mail. So first things first!
The answer isn’t going to be too hopeful, though I do have a few small straws you can grasp at.
A sudden change in location in accessing your account could mean that someone other than you has logged in. So Hotmail has added some extra security.
Making a new Hotmail or Outlook.com account isn’t as obvious as many think. First, you need to make the option visible – by signing out.
Microsoft has enabled POP3, IMAP, and SMTP access to Outlook.com, and thus to Hotmail accounts. I’ll walk you through the settings.
Outlook.com tries to make entering email addresses quicker, easier, and less error prone by offering a variety of suggestions when you compose email. I’ll look at how those interact and how you can control some of what happens.
How to change your Hotmail or Outlook.com password isn’t always obvious, particularly when Microsoft keeps changing the interface. I’ll walk you through how to change your Hotmail password.
The trick is to print the email itself and not the page showing in your browser. I’ll show you how.
Forgot your Hotmail password? Your Outlook.com password? There are a couple of ways to regain access to your account. Using recovery information you set up originally, or information you can remember about the account, I’ll show you how to go about getting your account back.
It’s now fairly easy to automatically forward Hotmail and Outlook.com messages to another email account. I’ll walk you through the steps.
It’s not that difficult to print an email in Outlook.com, it just takes looking in what is probably an unfamiliar place for former Hotmail users.
Your alternate email address is critical should you forget your password or lose access to your Hotmail account. I’ll show you how to set or change it.
Hotmail account compromise is common. How to get your Hotmail account back varies based on just what was stolen. I’ll review the different scenarios.
If you try to login to your Hotmail account and the password won’t work and your secret questions are all different, it’s pretty clear what’s happened.
It’s tempting to blame the mail service for account hacks and vulnerabilities, but in fact that’s rarely the case. Much more likely is that hackers gained access to individual accounts through more traditional means.
Being a free service, Hotmail’s customer serice isn’t as extensive, or as
immediate, as that of a full featured mail or ISP service you might pay for.