Articles in Category: Email

Email – the most used, most long lived communications medium offered by networks of interconnected computers.

How Do I Get Off Email Lists I Don’t Want to be On?

To unsubscribe or not to unsubscribe: that is the question. The answer depends on how you got there.

What Should I Do If I Accidentally Click on a Phishing Link?

Accidentally clicking a phishing link might be benign if you catch it soon enough. If not, you may need to take recovery actions to save your account and/or machine.

5 Reasons Your Closed Email Account Sends Spam

Closing an email account is many people’s first reaction to seeing spam sent from their account. It rarely helps, if it’s even possible. I’ll explain.

Should I Worry About Old Lost Email Accounts?

That old account you lost probably won’t come back to haunt you, but it’s wise to take some action and keep your guard up.

Three Things to Try When Unsubscribe Doesn’t Work

When a legitimate email sender doesn’t respond to an “unsubscribe” request, they’re no longer legitimate. Here’s what to do.

How Do I Send Free Anonymous Email?

Sending anonymous email ranges from easy to complex, depending on the likelihood of someone going the extra mile to identify you.

Back Up Your Email Using Thunderbird

Using a desktop email program to back up email avoids potential data loss. I’ll show you how using Outlook.com and Thunderbird as examples.

Can I Get a Virus By Looking at an Email?

It used to be that simply viewing a malformed email could allow a virus to spread. Thankfully, that’s no longer the case with modern mail programs.

Did My Bounced Message Get There?

When an email message comes back to you because of a problem, exactly who did or did not get the message can be confusing.

Are Deleted Emails Really Deleted?

“Permanently deleted” email may or may not be recoverable. Depending on the situation and motivation, that email could come back to haunt or help you.

Why Do Pictures in Email Sometimes Show as Attachments, and Sometimes in the Message?

Pictures in email don’t always display. The reasons are varied and confusing, but I’ll review the three most common causes of problems and what you need to do.

Will Microsoft Close My Hotmail Account If I Don’t Sign In?

You can lose your account, and everything in it, if you don’t sign in often enough. Here’s how often you need to, and other ways to protect yourself.

Can I Stop Others from Forwarding Messages?

It’s not only impossible to prevent email from being forwarded; you can’t even prevent that forward from being altered, forged or defaced.

Can I Tell If Someone Blocked My Texts and Email?

Email and texting usually works, but when it doesn’t, there’s just no way to tell if someone has blocked you.

Why Am I Getting Bounces for Email I Didn’t Send?

Spammers want to send email that looks like it’s coming from someone who may be trusted. They want it to look like it’s coming from you — and you end up getting the bounce notifications.

What Recovery Email Address Should I Use?

Your recovery email address is easy to overlook and forget, but it can be critical to regaining access to a compromised account. Here’s what you need to do.

My Email Is Hacked, How Do I Fix It? – 7 Things You Need to Do NOW!

If your email is hacked, there are several steps you need to take to fix it and prevent it from being hacked again.

Email Headers Revealed and How They Might Help You

Email headers are geeky magic, but understanding a few can help identify spam and diagnose some email problems.

How Do I Find Someone’s Email Address?

It can be extremely difficult to find the email address of someone you want to contact. To begin with, they must want to be found.

How Do I Get Rid of Gmail Tabs? How to Regain Control and Find the Email Gmail Might Be Hiding From You

Gmail introduced a tabbed interface to automatically categorize email messages. Since their categorization often misses the mark, let’s turn it off.

How Do Outlook and Outlook.com Relate?

Microsoft continues to confuse us with product names. I’ll clarify the difference between Outlook and Outlook.com, and help you understand which you want.

Why Do I Get Spam Not Addressed to Me? How Spammers Do It, and What Steps You Can Take

Spammers use many techniques to slide their garbage into your inbox. BCCing you on messages is a common way.

I Know My Password is Right, But I Can’t Sign In. What Do I Do?

If your password won’t work and your secret questions are all different, it’s pretty clear what’s happened and what you need to do.

Is There an Email Service that Doesn’t Require a Phone Number? My Recommended Approach, and Alternatives

There are legitimate reasons for not wanting to give your phone number to an email service. Let’s look at alternatives.

How Do I Find Out Who Owns an Email Address? The Reasons It’s Hard, and the Steps to Take

Finding out who owns an email address is difficult at best. There’s little you can do on your own, but if you’re being harassed, law enforcement may help.

Why Am I Not Getting the Email Newsletter I Signed Up For? Three Steps to Improve the Situation

Over-aggressive spam filtering can cause email newsletters and other messages to fail to appear in your inbox. I’ll look at why that is, and three steps you can take to improve the situation.

What’s the Difference Between an Email Account, an Email Address, an Email Program, and an Email Service?

Terminology around email can be confusing. I’ll review some common and important terms.

Can I Recover Deleted Emails in Gmail I Deleted Three Years Ago? How to Side-step this Issue in the Future

Email deleted “a long time ago” can be impossible to recover from the provider and difficult to recover from anywhere else.

Could Someone Reopen My Closed Email Account?

After an online account is deleted, the ID or email address is eventually made available for re-use. It’s the same name but a different owner, and that can confuse people.

Will My Email Be There If I Reactivate a Deleted Account? Don’t Count On It

When you delete an account, the provider may not keep its contents in case you want to reactivate the deleted account. I have an alternative suggestion.

How Do I Correct My Microsoft Account (Outlook.com) Time Zone? The Not-so-obvious Location Revealed

If the time on your Outlook.com messages is wrong by hours, you may need to correct the time zone in your Microsoft account profile.

What Should I Do When My Information Is Involved in a Breach?

If your account is ever part of a breach, secure your account to avoid further risk.

How Do I Stop Email from Going to Junk in Outlook.com?

It’s frustrating when email previously marked as “not junk” continues to get sent to the Junk folder. It may be due to a hidden email address you don’t normally see. I’ll show you how to expose it and what to do with it.

Print in color or black-and-white.

How Do I Print an Email in Black Instead of Gray in Outlook.com?

Outlook.com defaults to showing dark gray text instead of black. There’s no setting to change it, but I’ll describe a couple of straws to grasp at.

The Mail program in Windows 10

Add an Account to the Microsoft Mail Program

The Windows 10 Mail program supports multiple email accounts, so I’ll show you how to add one.

How Do I Keep Outlook.com from Locking Me Out When I Travel?

When your email is suddenly accessed from a new location, it could mean someone other than you is trying to log in. Email providers like Outlook.com watch for this.

Searching for a Technical Support Support Phone Number? Avoid This Huge Trap

There is no support phone number for major free services. So what’s up with the phone numbers in search results?

“From” Spoofing: How Spammers Send Email that Looks Like It Came from You

“From” spoofing is how spammers send email that looks like it comes from you that you had nothing at all to do with. I’ll look at how it’s done.

Why Is There So Much Spam?

Even though most of us might never fall for it, the reason there’s so much spam is simple: spam works.

Why Does Email I Send Fail But a Reply Works?

When email you send bounces, that can mean many things. If a reply to that same person works, there’s almost certainly a problem with the email address you’re sending to.

Does Emptying Trash in Email Keep Others from Seeing My Deleted Email?

Most of us aren’t able to access emails we’ve deleted, but that doesn’t mean someone at the email provider can’t.

What Is an Email Quota and What Does “Over Quota” Mean?

Being over quota means you’ve received or kept too much email. To deal with it, you need to understand where that email is being kept.

What Are My Hotmail and Outlook.com Account Recovery Options?

Outlook.com, Hotmail, and Microsoft account compromise and loss happens. How to get your account back varies based on just what was stolen. I’ll review different scenarios.

Can I Count on Mail to a Bad Address Bouncing Back?

If you send email to an invalid address or a closed account, usually you’ll get a bounce back. Usually. But you cannot count on bounces.

How Do I Find the IP Address of an Email’s Sender?

Determining the IP address of an email sender is difficult at best, and usually impossible. Sometimes you get lucky.

Why Am I Getting Spam from Myself?

Getting spam from yourself? We all do. I’ll look at why it happens; what little you can do about it; and something unlikely but important to check.

Phishing: How to Know It When You See It

Phishing is a way scammers trick you into providing your personal and financial details. Phishing opens the door to identity theft, and more.

How Do I Tell If My Email Has Been Hacked?

It can be surprisingly hard to tell if an email account has been hacked, especially when hackers cover their tracks. I’ll show you a couple of possible signs.

Has a Hacker Really Hacked My Email Account?

A scam claims your email account has been hacked, possibly even including a password you’ve used. Don’t be fooled.

How Do I Get into My Outlook.com Account If I Don’t Have the Recovery Phone or Email?

If you don’t have access to your account recovery phone number or alternate email address, there is a process you can go through to regain access to your account — maybe.