How Do Websites Keep Passwords Secure?

A high-level overview of how websites and services should store passwords security, so next time there's a breach you'll know what to look for.
2021-09-19 (136163)

Another Reason NOT to Reuse Passwords

Reusing passwords -- even strong ones -- is risky. If one site gets hacked, attackers try that same password elsewhere. Worse, once exposed, it’s saved bv hackers and reused in future attacks. I’ll discuss why it matters, how to check if your password’s out there, and what to do instead.
2023-01-20 (151962)

Why won't services just email me my password instead of making me set a new one?

A service practicing proper security actually doesn't know your password. I'll cover how that works and why it's very important.
2010-07-22 (4376)

Password Checkup: A Recommended Chrome Browser Extension

Password Checkup is a browser extension that tells you if the password you're using has been discovered by hackers.
2019-02-28 (71784)

How Can I Recover an Outlook Password Without Resetting It?

Microsoft doesn't know your Outlook.com password. Honest. That makes recovering it without changing it challenging.
2024-03-16 (168716)

LastPass Password Manager and Vault

One of the challenges with current online safety advice is keeping track of multiple different secure passwords. LastPass not only does that, but does it securely across multiple devices.
2022-04-28 (5744)

I’ve Lost My Password Vault. What Do I Do?

Lost your password vault? You’re not locked out forever. It's just an inconvenience. With some patience and the right steps, you can reset your accounts, rebuild your vault, and protect yourself from future mishap.
2025-11-15 (39194)

12 Steps to Keep from Getting Your Account Hacked

Here are the steps you need to take to prevent losing your account forever to a hacker.
2023-01-06 (2641)

All Entries 2012

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2016-12-21 (25287)

How Do I Remove a BIOS or UEFI Password?

A BIOS password provides a surprising amount of security on a computer -- so much that if the password is lost, chances for recovery are slim.
2025-06-14 (4777)

How Do I Recover My Facebook Password?

If you've lost your Facebook password, there are a couple of ways to recover: use the Facebook process for account recovery, or check your browser's remembered passwords.
2022-06-22 (4388)

What Should I Do When My Information Is Involved in a Breach?

If your account is ever part of a breach, secure it to avoid further risk.
2020-05-28 (22845)

I Know My Password Is Right, But I Can’t Sign In. What Do I Do?

If your password won't work and your secret questions are different, it's pretty clear what's happened and what you need to do.
2022-01-03 (15079)

How Can I Recover My Current Account Password

Trying to recover the existing password for an online account is usually an exercise in frustration. There's one possible straw to grasp at.
2019-05-10 (76238)

I Forgot My Password – Can I Somehow Get My Auto-login-Remembered Password?

There are tools to recover most of your 'remembered' passwords. You can use them if you forgot your 'remembered' password -- and so can anyone with access to your machine.
2006-07-25 (2733)

Can I recover my MSN Hotmail password rather than reset it?

Many people would like to recover their current forgotten password rather then reset it. However if security's been done correctly, it's impossible.
2008-01-09 (3262)

Would You Please Recover My Password?

Every day, I'm asked to reset lost passwords, recover hacked accounts, or retrieve lost information in them. Here's my answer.
2022-03-17 (2724)

A Data Breach Has My Data. What Do I Do?

Data breaches are everywhere but what should you do if your info shows up in one? I'll break down the risks, explain what really matters (hint: it's not just your email), and give you steps to protect yourself. Don’t panic, but do get informed and stay safe.
2021-09-22 (136751)

What Should I Do If I Lose Access to My Password Vault?

Losing access to your password vault is something you can recover from.
2023-09-08 (162479)

My Email Is Hacked, How Do I Fix It?

If your email is hacked, there are several steps you need to take to get it back and prevent it from being hacked again.
2023-01-09 (5415)

All Entries 2023

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2024-01-02 (167034)

All Entries 2022

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2023-01-02 (151941)

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2022-01-11 (142562)

How do I recover my email password from my mail program?

If your desktop email program has saved or remembered your email password for you, there are tools available that will recover and display it for you.
2012-02-08 (5071)

Facebook Hacked? What You Need to Do NOW!

Facebook account hacks happen. Take these steps to recover your account and prevent it from being hacked again.
2020-12-09 (7708)

Why Am I Getting “We Received a Request to Reset Your Facebook Password”?

Why they happen, and what to do about them.
2025-03-08 (35868)

How Do I Change My Hotmail or Outlook.com Password If I Forgot It?

Forgot your Hotmail password? Your Outlook.com password? There are a couple of ways to regain access to your account. Using recovery information you set up originally, or information you can remember about the account, I'll show you how to go about getting your account back.


2013-07-25 (2355)

Who’s Trying to Change My Password?

If your account has not actually been hacked, there's little anyone can do to find out who's trying to log in as you. But there are steps you can take to protect yourself from would-be hackers and phishing scams.
2020-06-13 (12626)

How to Choose Good Security Questions

Security questions are a cornerstone of much internet security. I'll look at what they are, how they fail, why you should avoid them, and what to do if you can't.
2019-08-28 (4624)

I've lost the password to a "zip" file. How do I open the file?

ZIP files are a archive format that includes optional password protection. If you don't have the zip file password you may still be able to get in.
2007-01-31 (2918)

RoboForm Password Manager and more

With lots of accounts on the web, good security says their passwords should all be unique. Your computer can remember them for you with RoboForm.
2006-11-02 (2827)

What if I Forget My Passwords If I Use Two-Factor Authentication?

Two-factor authentication is different than passwords, but they both share important recovery steps if there's a problem.
2021-07-23 (134181)

All Entries 2013

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2016-12-21 (25290)

All Entries 2024

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2024-12-05 (176430)

Changing Your Password After a Hack May Not Be Enough

Changing your password is a common response to account hacks. Unfortunately, it isn't enough.
2024-07-01 (15053)

Many Ways Your Account Can Be Hacked and What to Do About It

There are many ways accounts can be compromised. There are also many simple ways you can protect yourself.
2025-05-24 (180742)

How Do I Back Up LastPass?

It's important to back up LastPass, because unexpected things happen. What you do with that backup, however, is critical.
2017-10-25 (9181)

How to Recover a Wi-Fi Password in Windows 10 and 11

If you forget your Wi-Fi password Windows may be able to remind you what it is.
2022-06-10 (24108)

How to Recover an Outlook.com Account Without the Recovery Phone or Email

If you don't have access to your account recovery phone number or alternate email address, there is a process you can go through to regain access to your account -- maybe.
2023-12-02 (16095)

Google Account Hacked? What You Need to Do NOW!

Google/Gmail account hacks happen. Take these steps to recover your account and prevent it from being hacked again.
2023-09-09 (162505)

Webinar #7 – Your Questions

Webinar #7 - Your Questions - Sunday, December 11th, 2011


2011-11-13 (4982)

What to Do When Your Account Is Hacked

Hacks happen. There are steps to take, not only to recover your account but to prevent it from being hacked again.
2022-08-12 (147330)

How do I restore my passwords after replacing my motherboard?

A motherboard does not remember passwords. Missing passwords must be caused by something else that happened while you switched the motherboard out.
2012-06-03 (5420)

How Do I Recover My Outlook Account?

Outlook.com, Hotmail, and Microsoft account compromise and loss happens. Here's how to get your account back depending on what happened to it.
2024-03-04 (4445)

I forgot my BIOS password, how do I get into my machine?

Many computers are built with the BIOS password protected from reset... for good reason. There may be a way to still recover your data.
2012-06-11 (5449)

9 Ways Your Account Can Be Compromised, Even with a Super-strong Password

Strong passwords are important, but they don't protect you from everything. I'll look at other ways your account can be compromised.
2021-03-22 (4492)

How to Back Up 1Password and Why You Should

Backing up is important, and that includes your password vault.
2025-02-06 (177851)

How Do I Recover My Hacked Facebook Account?

Unfortunately, Facebook account hacks are common. I'll look at the process Facebook uses to recover a hacked Facebook account.
2024-07-22 (15495)

Should Your Username be More Like a Password?

Occasionally people suggest that usernames should be treated like passwords. While there's some merit to the idea, it's ultimately impractical.
2021-04-16 (131745)

If I empty the contents of a file and then save it, is the data really deleted?

What looks like overwriting a file's data often is not. I'll look at how files are updated and what that implies for their recoverability.
2012-03-10 (130278)