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26 comments on “Lost Gmail Account Recovery With No Phone or Alternate Email”

  1. Dear Leo,
    With publishing this article you have done the world a great service and deserve the highest praise!

    I don’t have a need for this advice but almost every day I see something that someone else does.

    Thank you!

    Reply
  2. I was able to recover an account with a with a drivers license. But like shown above it takes a while to get to this place. I did the “try another way” several times. (5 or 6). Then when they did respond I missed it because I didn’t read my emails carefully. Finally found the email asking for my drivers license. But in the end I did get my account back. Whew. It was lucky for me that they kept responding. I kept forgetting I had asked. Duh.

    Reply
  3. Wish to acces my old Youtube channel.
    Got my Gmail address right.
    Got the password right.
    The problem: Changed my phone number and email adress years ago. So SMS/voice call is not an option. What to do please ?

    Thanx in advance.
    Your kind help will be greatly appriciated Team Leo!!

    Reply
  4. I had lost the account on my laptop.
    Unknowingly I had used my landline as a verification telephone number to receive texts.
    Tried everything you suggested but with no luck.

    Opened my tabletop computer and and was able to go into the account settings and change the telephone number/password.

    It’s all good.

    Kenn.

    Reply
  5. my email id is [email address removed],

    i have not any recovery email id with thiis account ,

    and i forgot passowrd ,

    now not able to recover my accout , Please help

    Reply
  6. Just double-checking here, since I forgot to add a backup email or hookup an email address, my account is lost? I had hooked up most of my online accounts with this email, and I just want to double check. I’d changed my Wi-Fi while logged out of my account, and I couldn’t get back in. Thank you for the help anyways.

    Reply
  7. Leo my Gmail account and Ll my other accounts including my online banking and even my phone have been hack using Lenox software combined with zendesk these has hackers have stolen my life and I want it back can u help?

    Reply
  8. I was in the hospital for quite sometime,I remember my 2 emails but not the password, and of course I don’t have a phone yet

    Reply
  9. I am sorrry, I gave you the email that I can not remember the password, {email address removed}, my new email is {email address removed}

    Reply
  10. I can’t recover my Gmail account and email address Someone else is using and changed the password but the cellphone number is still there in Gmail and email. can you help me?
    This is the Gmail and email that I own.
    {email address removed}
    I hope you can help me, thank you

    Reply
    • NEVER post your email address like that publicly. It’ll start getting even more spam.

      (Sorry for the form response, but I get this question A LOT.)

      Please review the account recovery options as outlined in this article: https://askleo.com/access-gmail-without-phone-verification/

      If Google’s recovery process doesn’t work for you — maybe you don’t have the recovery email or phone — MAKE SURE to follow Google’s instructions CAREFULLY and COMPLETELY.

      If the recovery process can’t be made to work, I know of no way to recover the account. If that’s your situation I’m very sorry.

      If you DO recover your account you’ll want to check the steps in this article to prevent losing it again (it discusses Facebook, but the steps apply to Google as well): https://askleo.com/facebook-hacked/

      Reply
  11. I don’t remember my password and don’t have access to my phone. Somehow, 2 days ago, I somehow got into my account, by the grace of God. I tried to locate the password, but was knocked out of my account, before I could get it. Since then, I have been trying to get into my Google account with no luck. When i click on “Try another Way” i have the option of only 2 things to try. Use a 8 digit backup code, or try another way to sign in. I have no idea where my 8 digit backup codes are located, and when i click on try another way, it either says “Too many failed attempts” or “Couldn’t sign you in. Google can’t sign me in because i can’t provide enough information”. I desperately need this account because I have important emails that i need to see. Please help me, Leo. Thank you.

    Reply
    • (Sorry for the form response, but I get this question A LOT.)

      Please review the account recovery options as outlined in this article: https://askleo.com/access-gmail-without-phone-verification/

      If Google’s recovery process doesn’t work for you — maybe you don’t have the recovery email or phone — MAKE SURE to follow Google’s instructions CAREFULLY and COMPLETELY.

      If the recovery process can’t be made to work, I know of no way to recover the account. If that’s your situation I’m very sorry.

      If you DO recover your account you’ll want to check the steps in this article to prevent losing it again (it discusses Facebook, but the steps apply to Google as well): https://askleo.com/facebook-hacked/

      Reply
  12. Hi Leo:
    I have 2 Google accounts and they are {removed}g@gmail.com and {removed}@ gmail.com. They are both listed under my Personal Info and my Contact Info. The {removed}@gmail.com is my primary email address. That is where I get all of my important emails. Now I never changed my password at all. 2 days ago, I was able to get into my primary account. Thursday morning, I was knocked offline, and have tried to get into my primary account, but can not. Can you help me, please? I can not use my phone because Verizon cut off my service, due to non-payment, so I can not receive texts or emails. When I try to recover my primary email account, Google sends a email message on my laptop to {removed}@gmail.com, but I can’t get to it. Email texts are sent to my phone, but I don’t get them. When I had access to my primary account 2 days ago, I was able to read all of my emails, and go wherever I wanted to. Now remember, I never changed passwords, and my primary account is listed under my Personal and Contact Info. You can reach me at my secondary email of {removed}@gmail.com. Thank you very much.

    Sincerely,
    Neal Peavy

    Reply
    • NEVER post your email address publicly like this. I nearly just deleted the comment because of it.
      What follows is my stock answer to this type of problem:

      (Sorry for the form response, but I get this question A LOT.)

      Please review the account recovery options as outlined in this article: https://askleo.com/access-gmail-without-phone-verification/

      If Google’s recovery process doesn’t work for you — maybe you don’t have the recovery email or phone — MAKE SURE to follow Google’s instructions CAREFULLY and COMPLETELY.

      If the recovery process can’t be made to work, I know of no way to recover the account. If that’s your situation I’m very sorry.

      If you DO recover your account you’ll want to check the steps in this article to prevent losing it again (it discusses Facebook, but the steps apply to Google as well): https://askleo.com/facebook-hacked/

      Reply
  13. The article heading: “Lost Gmail Account Recovery With No Phone or Alternate Email”

    The article’s advice: “You must enter a phone number or recovery email address associated with the account. If you do not have one, you can’t proceed.”

    How is this any more helpful than Google?

    Reply
  14. I still have the right password, I have the recovery account correctly setup and working, and STILL Google refuse to let me access my account.
    And it seems that I have no option.
    F*ck Google!

    Reply
  15. I know the email address and the password. However, it wants to do 2FA with an old phone number. I don’t have an alternate email or phone number. It won’t let me in since I don’t have that old phone number. I find it a bit crazy that I can’t sign in.

    Reply

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