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Technology With Confidence

How Do I Recover My Facebook Password?

If you've lost your Facebook login password, there are a couple of ways to recover access to your account.

//
I stupidly forgot my Facebook login password and can’t get on. Now what do I do? Can I have Facebook send it to me?

No, Facebook won’t email you your password. If they do security correctly, they can’t.

There are two approaches to try: the official way, and the not-so-official way. Even if you don’t use the not-so-official way, you should know about it, as it represents a potential security threat.

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Facebook login password reset

(Note that the steps here change occasionally, based on Facebook’s own changes as well as the specifics of your situation. Simply follow the steps as they’re presented to you by Facebook, even if they are slightly different than what I’ve outlined here.)

If you know you don’t know your password, you need to recover your account. Just below the login password entry field on Facebook’s sign-in page is a link: Forgot account?

Facebook Forgot account? link

Click that, and you’ll be taken to a page where you can enter the email address or phone number associated with your account.

Facebook Find your account

You’ll then be presented with a list of account recovery options associated with your account.

Facebook reset your password

Select the one you want to use and click Continue. In the example above, I have only an alternate email address configured, so I have no other choice.

Related

I can’t over-emphasize the importance keeping your account recovery information up to date for Facebook (and for any online account you might have). Check out A One-Step Way to Lose Your Account … Forever for more on the topic.

No longer have access to these?

You’ll note a link entitled “No longer have access to these?” Click it if you know you no longer have access to the recovery methods you had originally associated with your Facebook account.

This is a serious problem.

You only want Facebook to give access to those who are authorized to have it, but they need a way to prove that. Your account recovery information is that proof. Without it, Facebook has no way to confirm you are the rightful owner of the account and should be allowed access.

Without it, Facebook won’t give you access, and in the worst case, may even elect to disable your account.

Facebook - No email access

Setting a new password

Assuming you do have access to the recovery account or method you’ve selected, Facebook will send you a code.

Facebook - enter security code

In my example, it showed up in email.

Facebook recovery code

Enter the code as requested and click on Continue.

Having proven you are the rightful account owner, you’re asked to select a new password.

Facebook - choose new password

That’s the official and proper way to regain access to your account: by proving you can respond to the password recovery methods you set up originally, and then set a new password.

Facebook login password recovery

If you want to recover your existing password, I need to make it clear that you might not be able to do this.

That being said, if you’ve had your browser remember the password for you, it might be frighteningly easy.

I’ll use Firefox as my example, but most browsers have similar functionality.

Click on the “hamburger” menu at the right end of the Firefox toolbar, and then click on Options (or Preferences, depending on your version). Use the search box in the resulting page to search for “password”, and when it appears, click on Saved Logins…

Firefox Preferences

This will open a window listing all of the sites where Firefox saved your password. Click Show Passwords.

Firefox Saved logins

After a little extra paranoia:

Firefox - Confirm show passwords

The Saved Passwords dialog box is updated with an extra column — the actual password — visible for all to see.
Firefox PasswordsNaturally, I’ve blurred my password here, but in reality, it’s clear as day.

All of this assumes you’ve allowed your browser to save your passwords for you. If you have not, this technique will not work.

Security issue

If your browser can show you your passwords:

  1. Go ahead and feel relieved if you were able to recover your Facebook password this way.
  2. Be very, very scared.

If you allow your browser to save passwords, anyone with access to your machine can do what we just did: use this technique to discover all your saved passwords.

This is one reason I don’t recommend letting your browser remember passwords. If you feel you must, make absolutely certain your machine is always secure.

What next?

After you’ve recovered your account — or after you’ve determined that it cannot be recovered — I strongly recommend you read my article 12 Steps to Keep from Getting Your Account Hacked. You’ll want to do everything you can to avoid this situation again. Be it due to forgetting a password or to having had your account hacked, that article will help you set things up securely to prevent it from happening again.

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Video Narration

This is an update to an article originally posted August 4, 2010
Updated to current Facebook and Firefox behavior.

Related Posts

  • How Do I Recover My Hacked Facebook Account? - Unfortunately, Facebook account hacks are common. I'll look at the process Facebook takes you through to recover a hacked Facebook account.
  • I Forgot My Password – Can I Somehow Get My Auto-login-Remembered Password? - There are tools to recover most of your 'remembered' passwords. You can use them if you forgot your 'remembered' password -- and so can anyone with access to your machine.
  • Is Someone Trying to Hack My Facebook Account? - It's unnerving to get "password reset" emails from Facebook that you didn't request. I'll review what might be happening.
  • Would you please recover my password? My account has been hacked or I've forgotten it. - I'm asked daily to reset lost passwords, recover hacked email accounts or retrieve lost information in them. Here's my answer.
Posted: September 21, 2018 in: Facebook
Shortlink: https://askleo.com/4388
TAGS: Facebook hacked, forgot password, fullcontent, lost password
« Previous post: Can I Tell If Something’s Been Pasted Instead of Typed?
Next post: How Do I Send an Email that Can’t Be Traced Back to Me? »

About Leo

Leo A. Notenboom has been playing with computers since he was required to take a programming class in 1976. An 18 year career as a programmer at Microsoft soon followed. After "retiring" in 2001, Leo started Ask Leo! in 2003 as a place for answers to common computer and technical questions. More about Leo.

Comments

  1. Doug

    August 10, 2010 at 2:52 pm

    Under “options.. security” You are given a chance to set a “master password” Do this and only a person with the password can view the password list

  2. Maarten

    August 10, 2010 at 3:39 pm

    Unless of course included in all the malware is a keylogger, in which case the master password is just as useless.

  3. Chris Prescott

    September 6, 2010 at 2:22 pm

    hey i need help reseting my facebook password, i no longer have access to my login email, is there anyway i can reset my password if so please help

  4. Kelly

    January 17, 2011 at 8:34 am

    Leo, I have followed all of the steps properly to try to reset my Facebook password. It has been over 2 days and nothing has been sent to me. I have tried it several times and checked SPAM, made sure FB is not blocked etc. I am at a loss and have no idea how to reaccess my account. A friend has checked and my page is still there. I feel helpless as there is no way to contact FB. Any suggestions? Thanks.

  5. lydia planas

    January 25, 2011 at 8:45 pm

    it’s 3 days already i tried to log in i use already the comfirmation code my but still my FB won;t open any help.

  6. ronald

    January 30, 2011 at 5:41 am

    Hi, I am unable to access my face book account. I think somebody tried to log in using different password. today i am unable to access my account with the password that i use. please provide a solution……

  7. jaan

    January 30, 2011 at 2:19 pm

    i forget my password on facebook and i tried a lot of time to reset it but i could not get resst my password tell my how i can fix it plz

    The article you just commented on covers this. Other than checking your spam folder for the reset email I don’t have additional information.

    Leo
    30-Jan-2011

  8. Ntora Katsiari

    February 27, 2011 at 12:04 am

    Hi!I forgot my password and the facebook team send me another but i cant put it in my login.I try many times ti do that but nothing.

  9. Karlee Davis

    March 2, 2011 at 7:14 pm

    Okay so someone hacked into my facebook AND email, and changed the passwords on both, i got into my email but when i try to change the password to my facebook it says it cannot be reset cause i’ve reached my limit in password reset attempts, and so it tells me to type in my email, mobile number, user name, or my name and a friend and when i do such it does nothing. What should i do?

  10. shona

    March 22, 2011 at 10:14 am

    Okay so someone hacked into my
    facebook AND email, and
    changed the passwords on both,
    i got into my email but when i try
    to change the password to my
    facebook it says it cannot be
    reset cause i’ve reached my limit
    in password reset attempts, and
    so it tells me to type in my email,
    mobile number, user name, or
    my name and a friend and when
    i do such it does nothing. What
    should i do?

  11. vanessa caday

    March 25, 2011 at 9:43 pm

    hi!.,my facebook password suddenly being changed by stranger and i cant access my profile. i tried to request frm facebook team and they send me another- result was i was able to recover and change my old password. week after, it happened again and now i requested facebook team several times but is not accepting my new password. i answeres the security check many times but it does not proceed to the next step.could u plz help me.,i want to recover my account.

    All I can offer are the instructions in the article you just comment on.

    Leo
    26-Mar-2011
  12. suzanne forrest

    April 10, 2011 at 11:36 pm

    facebook said i have reached my password reset limits and will not let me get a new password, it will not accept old passwords, i have tried everything to get a new password but all fails.
    how do i get a new facebook password

  13. Steven Brier

    April 21, 2011 at 8:52 am

    How to access the username and password for a Places Page account and not in misc password browser memories. I am the administrator? I can only login from my Facebook personal page.
    I am unable to see the user name and password when in the account (and boy have I looked)

    One option. Delete and start over. When Facebook says do you want to delete this Place Page permanently I assume I can delete and start over. They do not mean you can’t start over??

    No its not in memory. No its not in my email as it was sent to another administrator email no longer available.

  14. Rasheed

    May 4, 2011 at 1:49 pm

    I Forget my facebook password and when I went for vacation I tried to recover my password according to the “FORGET MY PASSWORD” option. All the steps were smooth until reach the verification with phone number. There was newly one digit added in my mobile number instead of 7 numbers now it is 8 number in the country where reside. But the number I registered in the facebook having only 7 digit apart from country code. So I am not receiving the message in my mobile. I am not sure about the date of birth given while register. What can I do and how can I recover my password?

  15. sally

    May 22, 2011 at 12:44 pm

    i want to delete my profile/info but its harder to do than it is to get ahold of OBAMA. HELP!!!

  16. RD

    June 30, 2011 at 7:45 pm

    The Facebook log in password reset does not work for my business account. I cannot recover my password for my business account by entering the proper email, phone, user name etc.

    All I want to do is add a new admin and it requires that I type in the password for me to do so.

    How can I recover my password?

  17. Adam Bailey

    July 28, 2011 at 3:57 pm

    I can not acsess my facebook, I have tried everything to the point that it is now locked and when I change my password it wants a additional security check by mobile number and I do not have it anymore. How else can my password get changed?

  18. Asom Luter

    August 22, 2011 at 2:41 pm

    i personally trust leo and his co-partiners

  19. Khatri bharat

    September 8, 2011 at 11:45 pm

    I forgot my facebook I’d …? How can I get that..?

  20. Mark Jacobs (Team Leo)

    September 9, 2011 at 7:30 am

    @Khatri
    Your Facebook ID is the email address you used when you opened your Facebook account. If you don’t remember which one you used, you can ask a friend to look it up. It would be on the Info page when they click on your name, unless you’ve hidden your email address from being accessed.

  21. kgotatso mohlala kweezy

    September 13, 2011 at 1:39 am

    when i click reset password i dont see da confirmation code pleas help Leo

  22. sandeep singh

    September 27, 2011 at 6:20 pm

    how can i get my facebook id if i have lost my confirmation code

  23. alaleh

    October 7, 2011 at 5:53 pm

    i forgot my login email password and i try remember security question but i cant and my email login password and facebook password are same and now cant login to facebook too what can i do

  24. kathy

    October 14, 2011 at 9:37 am

    i change my cell number and now i cant in to face book to change it

  25. rusnico oliver

    October 20, 2011 at 4:15 am

    i for got my password stupidly when i log in many times the reset code will appear but i cannot remember also my reset code how can i get my password and my reset code to be able use my face book account again please help me Leo thank you so much for answering my query

  26. charu mehta

    October 22, 2011 at 6:17 am

    I am unable to open my facebook account because i forgot my password. When i am trying to loggin then always show security question and i don’t remember my security answer. i am tried to loggin again and again. please send me my facebook password in gmail address : {email removed}

    Ask-Leo! is not Facebook, and therefore cannot reset your
    password. Please re-read the article and associated links for
    all your recovery options.

    Leo

    22-Oct-2011

  27. Preshy Swit Agel Moiloa

    October 27, 2011 at 8:22 pm

    Where can I receive my new Facebook password since I’m no longer using the numbers that I have registered with?any possibility to receive on my new Email address please I desperately need help its been the whole 7months now

  28. Mark Jacobs (Team Leo)

    October 28, 2011 at 1:11 am

    @Preshy
    If you don’t have the same emails and other recovery numbers you registered with, your only recourse would be to somehow try to contact Facebook and see what they can do.

  29. prince

    November 3, 2011 at 1:04 am

    someone has changed my password,,,,and my password reset code is not coming to my email???

  30. myellyz

    November 11, 2011 at 2:19 pm

    Leo helpp me please!!! My mom changed my facebook password,because of my grades. But im one of those people who absoulutely NEED facebook. I havent been on in like 6 weeks!!!! How can I find out the password that she put it. (and she didnt tell me the password) It is also, not under “saved passwords”. So is there any other possible way?!?! :'( Leo please help me i would apprecieate it soooooo much, Thanks

  31. Mark Jacobs (Team Leo)

    November 12, 2011 at 1:03 am

    @Myellys
    Normally, there’s no way to find out a password. Perhaps you can work out a deal with your mother, for example, ask her if she will allow you a certain amount of time on Facebook, if you bring up your grades.

  32. @Arta

    November 12, 2011 at 2:01 pm

    Leo to help me please, my brother has changed my password in facebook but I can not play back to him because I forget my password in hotmail. Please tell me whether you may have the opportunity to restore, with the help you are my only hope, thanks a lot.

  33. chris deleon

    November 28, 2011 at 1:41 am

    Hey leo ive bought a new phone an htc signed up wit facebook through it but i reset useing only my phone# i was unsatisfied wit phone service took tha phone bac got an galaxy s phone new # so now facebook wont allow me 2 log in useing that otha # when i try 2 get a reset it keeps sending tha code to my old phone # so leo wat do i do?

  34. Connie

    November 28, 2011 at 9:38 am

    @chris
    You’re in a world of hurt if you didn’t enter any other recovery option besides your phone number (such as an email). The only thing I can think of is to recover that old phone number long enough to set your account up properly. If someone else already has the number, maybe they will be nice enough to help you.

    This just goes to show how important it is to set up accounts correctly with good recovery options. Easiest way isn’t always best.

  35. altin varfi

    November 29, 2011 at 6:25 am

    Hi!I forgot my password and the facebook team send me another but i cant put it in my login.I try many times ti do that but nothing.I want a password to login….

  36. hannah mcc

    November 30, 2011 at 4:15 pm

    hey i need help reseting my facebook password, i no longer have access to my login email, is there anyway i can reset my password if so please help

  37. Connie

    November 30, 2011 at 10:34 pm

    @hannah
    You can also retrieve your login information to your cell phone if you entered it into your account.

  38. Aleksejs

    December 10, 2011 at 6:06 am

    People, please help!

    What I need to do, if my phone number is blocked by the operator, and every time I login on facebook I’m requested to do phone verification? Because I can’t access that number (I wasn’t paying for it, because I’ve recently got a new one) there is no way to fully login and change old number for a new one!

    What should I do? Reaching facebook support is impossible, it seems. And I don’t want to lose all my contacts and info, that would be terrible.

    Best wishes,
    Aleks

  39. cheryl alfonso

    December 10, 2011 at 1:42 pm

    i forgot my orriginal password i ended up getting a new password which i forgot it not realizing that that was my new password being sent to my phone i have a facebook account ive had for approximatly 1 yr now i dont want to loose my account, please help me

  40. rona tuscano

    December 12, 2011 at 10:28 pm

    hi Sir Leo i like to inform you about my password. this morning 10:32am i was change my password only before my password old is {password removed} then i change it to {password removed} to newly password. when i was log in to my new id i cannot open that was my problem now. i mental blank. then i make new face book now. but i like my old fb all friends are there. can you please help me sir? if i open my old fb i delete my new fb. hoping you help me sir take care god bless.

  41. Mark Jacobs (Team Leo)

    December 13, 2011 at 2:11 am

    @Rona
    It is dangerous to post your password on a forum or in fact, to send it to anybody.

    Will you help fix my account? My username and password are …

  42. Anonymous

    December 16, 2011 at 2:17 pm

    i have a new facebook account but im trying to recover my old account

  43. Sash

    December 18, 2011 at 5:11 pm

    Hey Leo I am trying to recover my fb account but I am not receiving the email that they are sending with the recovery instructions. I opted to change my email since I no longer have access to the one I had originally but I am not gettingthe recover email. Does it usually take long? Please help!

  44. Connie

    December 18, 2011 at 8:09 pm

    @Sash
    The email should come right away. Did you, by any chance, enter your cell phone number? You can also get an instant reset code texted to you.

  45. Chanel

    December 28, 2011 at 12:41 am

    Thank you for your help.

  46. JAMAL PAISLEY

    January 9, 2012 at 6:20 am

    I NO LONGER HAVE ACCESS TO MY OLD NUMBER THE CODE KEEP GETTING SENT THEIR. IS THERE ANY WAY TO WORK AROUND THERE MY OLD NUMBER I USED FOR FACEBOOK MOBILE I NO LONGER HAVE

  47. Gulz

    January 19, 2012 at 10:17 am

    Hi there,

    my sis-in-law changed her email address since the old one couldn’t be validated by facebook. She then changed her password and logged out of facebook. now she’s forgotten her password and can’t access facebook anymore. When trying to retrieve it through forgotten password mode, it keeps sending her new password to her old email address which is no longer in use. She had logged off without validating her new email address and now simply can’t access facebook. Through a route of validating her account through her friends, the facebook keeps giving an error that says “An email error has occurred. Please try again later”..
    Can you help out pls? thanks in advance.

  48. Will

    January 20, 2012 at 7:23 pm

    I create a fb page for my wife’s business and set up everything under my login. So I thought, I tried to go back later and can’t get in the account. I can find the page but have no clue how to access it to make changes. Any clues???

  49. Connie

    January 20, 2012 at 8:00 pm

    @Will
    The best way to find it is to use the search feature. Also, once you find it, you should also add her as an administrator.

  50. Meghna

    February 15, 2012 at 9:42 am

    I no longer have access to my old email id which i used for logging in facebook and the code is keep getting sent there.is there any way to recover my lost passwor of facebook by using another email id or phone number on mobile.

  51. Anna

    February 22, 2012 at 4:41 pm

    I have not had access to my facebook account for a few months. When I enter my password it says it is incorrect, but similar. I don’t have access to my log in email anymore so I used the security process for recovering my facebook account through 3 selected friends. I entered an alternative email address and answered one of my security questions right to initiate this process. I entered the codes and the additional information with the contact information for my friends. I waited the 24-Hour waiting period and nothing happened. I didn’t receive any email giving me the information to reset my password. Did I miss a step?

    I also received an email (Account Recovery: Contact User Operations) before I finished the recovery process with the 3 friends. It wanted me to describe the issue and attach a copy of an ID, which I did. My facebook account last name is different from the last name on my ID. Will that matter? I still have not received a response.

    I appreciate any help you can give me.

  52. connie

    February 22, 2012 at 7:29 pm

    @Anna
    Once you lose a facebook account in this way it is going to be pretty difficult to recover. Look at it from the point of view of Facebook, what do they have to go on to prove that this account belongs to you. You should keep up your efforts in
    contacting Facebook, as they are the only ones who can help.

  53. Felix Martinez

    March 4, 2012 at 1:09 pm

    I set up my facebook account for deletion a few weeks ago. I believe the email stated that my facebook account was going to be permanently deleted on 02/22/12. However, I logged in to prevent the account from deletion on 02/15/12 so the message on facebook page then stated that my account was going to be permanently deleted on 02/29/12. I still ended up changing my mind and logged in on Sunday February 19, 2012 to prevent it from permanently deleting so the message on facebook page when I logged in stated that my account was going to be permanently delted on 03/04/12. I tried to log in on 03/02/12 to prevent it from complete deletion but I am afraid that it has been permanently deleted. Please let me know that this isn’t the case. I want to try and keep the account but have it in the process for deletion for personal reasons.

    P.S. If there was a glitch in the system can the technicians at facebook still recover my old facebook account?

  54. emerson christian manuel

    March 7, 2012 at 12:31 am

    I no longer have access to my old email id which i used for logging in facebook and the code is keep getting sent there.is there any way to recover my lost passwor of facebook by using another email id or phone number on mobile.

  55. Mark Jacobs

    March 7, 2012 at 5:32 am

    @Emerson
    Unless you have previously set up another email address of mobile phone number for recovery, there is no other recovery option. It it were possible, hackers could use those methods.

  56. sumant

    March 16, 2012 at 11:57 am

    i have not mobile and forget password How I will open facebook

  57. connie

    March 16, 2012 at 3:30 pm

    @Summant
    Hopefully you still have access to the email stored in your Facebook account. If that is the case you can recover a password to that email, as mentioned in this article.

  58. Marie Renall

    March 17, 2012 at 1:12 am

    my son used my computer to access his facebook,how do I recover my facebook??

  59. Mark Jacobs

    March 17, 2012 at 4:25 pm

    @Marie
    You would have to log off your son’s Facebook account by clicking on the tiny upside down triangle in the upper right hand corner next to the word Home. Then select Log Out from the pulldown menu. Next fill in your information and press Log In.

  60. kris

    March 22, 2012 at 7:23 am

    I recently got hacked on my facebook and someone changed my password on me. I locked my facebook and changed my password to my new password. Afterwards fb sent me a security code to my mobile cell BUT I afterwards realized I dont have that cell number anymore because I’m living overseas in Australia. Now i can’t get a hold of facebook to send me my security code via email and i’m locked out of facebook! help!

  61. Upendra

    March 30, 2012 at 2:41 am

    I have forgot my password,when i have logout,and my login email was already deleted,how can i recover my fb account?

  62. Cris..

    April 3, 2012 at 8:54 pm

    I lost my password to my facebook, my phone is how i log in, because it was sync.. So all i had to do was push da facebook app that i downloaded to my phone. Well i dont use my yahoo email because oí forgot my password so wen &if they send my pin i cant acces it.sail

  63. Nondumiso thandekile Dube

    April 18, 2012 at 12:53 pm

    My facebook deleted accidential now im sharing email adress with someone,what can i do to get access again?

  64. Gregory lamb

    April 22, 2012 at 1:19 am

    This is my first email address for facebook n myspace now I for got my password n I have a new number can u please help me please , I dont want to have a new account just my old one.

  65. Bassey

    May 1, 2012 at 8:45 am

    I have type my passworld notin pls tich me how to open another face book

  66. amit ojha

    May 2, 2012 at 11:32 pm

    My number was off for some day and now it will issue to some on else and i cant get my verification code…please help me…

  67. Terry-lynn

    May 7, 2012 at 9:58 pm

    I have tried evrything you said and still cannot get my password changed, I click on forgot my password fill out all the question hit submit and it takes me to a blank page where the https is crossed out in red I don’t know what else to do Please any suggestions would be greatly appreciated

  68. dalia padron

    May 13, 2012 at 9:58 am

    How could I recover my old password and my profile could it be sent in a text. message to my. Mobile number?

    Nope. As the very first line of the article states “No, unfortunately Facebook won’t email you your password.” – that includes texting it to you. You can only RESET the password using the instructions above.

    Leo
    13-May-2012
  69. Angela Castro

    May 17, 2012 at 4:21 pm

    I have no computer to reset my password. HoW can I reset and get into my facebook through my phone?

  70. Mark Jacobs

    May 18, 2012 at 12:27 am

    @Angela
    You can probably do this using the browser on your phone the same way you would on a computer. If that doesn’t work, you can use a friend’s computer or an internet cafe.

  71. Osas

    May 29, 2012 at 8:35 am

    I cant log in,i even tried the reset help link on facebook, i didnt work what shall i do

  72. nessen pillay

    June 2, 2012 at 2:20 pm

    My facebook account has been locked , I reset the password still cannot login , what do I do ? Gone a week now that I am battling to login under the name {name removed} , why would I get locked ?

  73. tripti

    June 10, 2012 at 7:44 am

    i have lost my phone no which is regester in face book now how can i reset mt account..
    a code is going to phone no.and i lost that phone…….
    email code is vot reseting password

  74. stacy

    June 11, 2012 at 5:31 am

    how do i do my own password having trouble loging in

  75. Tammara

    June 14, 2012 at 4:58 am

    I logged out of Facebook on my phone. When I tried to log back in it said invalid password, so then I tried to reset it but it asked me to put old password but how can I do that f I obviously don’t remember what it was….please help mme

  76. Rose Zuniga

    July 29, 2012 at 5:10 pm

    forgot password on facebook. had to change pw then it gave me a new one. but different picture, how do i get old password back. It won’t let me do anything

  77. sobia khan

    October 3, 2012 at 6:43 am

    hey …..my question is ”what is mean by the confirmation reset code”???????plz tell me..sk

  78. saffa

    October 5, 2012 at 10:54 am

    i started to recover my facebook account and as according to the rules i select 3 friends but my 1 friend didnt get the security code … now tell me what should i do ?

  79. lauretta

    October 10, 2012 at 7:25 am

    I deleted my facebook by mistake so now I can’t login because I don’t remember my email adress and password please help me

  80. connie

    October 10, 2012 at 7:44 am

    @Lauretta,
    Your only options are to follow the instructions in this article. It’s really important to manage your passwords properly. Big sites like Facebook can’t possibly have someone answering the phone to try to verify who you are and reset it for you.

    Here’s a great article from Leo about managing passwords:
    Managing Lots of Passwords

  81. FrancisMae Cruz

    November 2, 2012 at 9:38 pm

    Mr. Leo I just want to tell you that I cant open my FB. cause I have forgotten my password now I look how to do it but thats not what happening after I click the forgot password? the one that comes out is identify your account and after I identify it there goes reset my password and I need to choose whether yahoo or email I choose email but I dont know where to find the code needed pls. Mr. leo help me….. I have read your article already….

  82. JB_cuties

    January 9, 2013 at 3:58 am

    i started to recover my facebook account and as according to the rules i select 3 friends but my 2 friend didnt get the security code … now tell me what should i do ? i need my fb account..thankyou

  83. shafi

    February 18, 2013 at 9:27 am

    Mr Leo,once i changed my password and than it loged in with that,but next day i try to log in but i failed,it said me to confirm my passwword through my email,but my email was also not accepting the password,now i click on ,forget password, option then it shows no results,it says me to write your email n password again and again,plz help me that how can i log in again.thnx

  84. connie

    February 18, 2013 at 3:21 pm

    @shafi,
    Unfortunately your only options are to use the methods the Facebook provides to recover your password. Once you get it sorted out find some way to manage passwords so that you are not mistyping them or forgetting them.

    Here’s an article from Leo that may help.
    Managing lots of passwords

  85. virginia white

    March 16, 2013 at 11:44 pm

    me to i knew my password and have not spelled it wrong and all i kept getting was please rewrite my password so i tried to redo it so they told me to write out one so i did then they okayed it through my email then i tried to use it no go so what excuse can they use this time they are the ones who messed up my original password. it stinks i think virginia

  86. Paula

    March 21, 2013 at 9:41 am

    I have access to Facebook. login. I do not know or remember what was successful when I made password but now I can’t login Spotify because of all this mess. Help! Can’t I reset password for facebook-can not find “Forgot your password”? Do not want to deal with cookies, going back and forth checking this and that-just a simple way of solving problem!

  87. Mark Jacobs (Team Leo)

    April 3, 2013 at 2:25 am

    @Akindoyin
    If you don’t have access to at least one of the email addresses you have associated with your Facebook account, then you probably won’t be able to get your account back. Facebook allows you to associate several email addresses with your account so that you can recover it if you happen to close one of your accounts. You might try using one of your other email accounts, in case you may have added that as an alternate and had forgotten that you did.

  88. GUNAPATI

    April 5, 2013 at 12:26 am

    dear sir,
    i have open my facebook account with my mobile number but my number is not working as well as lose that number and i forgot my facebook password can you pleased help me how can i recover my facebook password? is their possible to recover password throught my friend email help me please.

  89. Mark Jacobs (Team Leo)

    April 5, 2013 at 8:35 am

    @Gunapati
    Unfortunately, unless you have access to one of the email addresses or mobile phone numbers associated with your Facebook account, you won’t be able to recover the account. If it were possible to do this with another email account, it would be easy to hack a Facebook account.

  90. Amanda parker

    April 12, 2013 at 7:07 am

    I somehow logged myself out of my Facebook on phone forgot my password and tried for hours to reset my password everyone went to email got code number and it says the code I entered wasn’t a 6 digit code which i knew was I called Facebook technical support this morning they said I have some Microsoftware problems that needs fixed or can’t ever have access again then started saying how much they would charge me…….what is going on???

  91. Angela

    September 20, 2018 at 10:08 am

    2 months ago I was on FB while at the beach and a box popped up (don’t remember what it said) but then it shut off and when I tried to get back in (on my phone) it asked for the password. I didn’t remember it and hit “forgot password”. It said they texted a code to me but I never got it. I tried my email and again, it said I had a code but I never got the email. I have used the “trusted friends” 3 different times and 3 different email addresses that I have access to, and each time it says I have identified my account, it tells me to change my password to a new one which I do, then it says to follow the link they sent me but I’m not getting the emailed link. This has been so frustrating. I have have that FB account for 9 years! I love ordering the social books as my now 12 year old daughters life has been chronicled on my FB page. I don’t want another acccount, I want this one back. My friends have not received strange things from my account and it’s still there. My friends can pull it up and everything looks normal. I just can’t get the email or text to reset the password. I did the browser thing to see if I had let it save my password and unfortunately, I had not. When I type in an old password, it recogizes it as an old password and it says I had changed it in the last 6 months. However I made the mistake of not writing it down. Can you offer any advice? I’m desperate!

  92. isaac

    September 23, 2018 at 5:02 am

    Good day all

    please assist me with my facebook , every time I try to lpgin its says I hve to put in the code ,and I don’t have it.and I don’t receive it from facebook. its now two months .
    wht can I do .please help

    isaac

    • Leo

      September 23, 2018 at 10:14 am

      Please read the article you just commented on.

  93. Judith Maack

    September 26, 2018 at 3:08 pm

    I cannot log in to fb – it gives me the code to reset , then it goes to delete posts. I deleted all. Pressed skip button and nothing happened. Just going round in circles re-setting passwords, codes and deleting posts?

  94. Leo

    September 29, 2018 at 8:23 am

    I’m closing comments on this article because they all seem to boil down to the same thing: not having read the article.

    Please Read The Article

    These are the options I’m aware of: following the account recovery process offered by Facebook, or maybe recovering it from your desktop browser. There’s no magical way to get it back. If those don’t work for you, then you may not be able to get your account back. Learn from this, and make sure you have proper security set up on your next, and all other, accounts that are important to you.

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