Articles in Category: Leo’s blog

Leo’s less formal, more random and occasional commentary on all things technology, business and Ask Leo! related, along with some philosophy at times as well.

What makes Ask Leo! different?

What Makes Ask Leo! Different?

I’ve been doing Ask Leo! for over 12 years now. What is it that makes Ask Leo! different?

My Turn: a Question for You!

This week, I have a question for you!

The Magical Power of CTRL+S

TV and movie computer users are often clearly fake. There’s one key sequence (CTRL+S) that identifies the all-too-experienced computer user.

Chomping at the bit for Windows 10!

Chomping at the bit for Windows 10

In anticipation of Windows 10 people are falling into three camps: never-ever, patiently waiting, and OMG!!!!. I have some advice for the OMG! crowd.

Change for the Sake of Change?

I hear often from people complaining that the latest update to their favorite software is just “change for the sake of change”. No. Simply …. no.

Why Tech Support is Like Buddhism

Why Tech Support is like Buddhism

There’s a not-that-surprising parallel between tech support professionals and Buddhism.

Knowledge is Power

Knowledge is Power

You have a problem. You want an answer. But what you need may be something more…

A Peek Behind The Curtain

A Peek Behind the Curtain

A little peek behind my video curtain as I describe my video recording set up & my office…

What is it about YouTube and comments?

What is it about YouTube and comments?

Youtube comments seem to bring out the absolute worst in humanity. I’ll explain the approach I’m taking to my Youtube videos.

Answers to a couple of questions I asked

I asked, and you responded! In one case things went pretty much as I expected, but in another, a jest turned into a landslide.

Time for Questions

Facebook Fan Friday Fallout

Facebook Fan Friday comes to an end, thanks to Facebook. The question is, what, if anything, to do instead?

Question Box?

What Backup Program do You Use?

I find myself looking for a new candidate backup program to add to my stable of recommendations – and you can help!

News! News! NEWS!

How Can It Be Safe to Give My Information To Anyone?

Based solely on news reports, we might never leave the house, much less go online. I’ll review why that kind of thinking is opportunity lost, and how to stay safe.

Hand Over Your Wallet

Would You Give Your Wallet to a Stranger?

Many people seem more than willing to let a complete stranger access their computer. Honestly? It’s safer to just give them your wallet.

What Those Words Mean

What Those Words Mean

You can still register for my free video series “What Those Words Mean”, featuring lots of good information to help clarify some of the confusion around backups.

What Those Words Mean

Lots of Feedback on Backing Up

I asked what was preventing you from backing up. Boy, did I get responses! One theme? Terminology is a problem. Let’s fix that!

A Question for You

A Different Approach to a Book About Backing Up

My recent survey kinda depressed me, but I have hope. My next book tries a different approach to writing about backing up – and you can help!

Windows 10 Start Menu

If You Hated Windows 8 … Give Windows 10 a Chance

Many seem to be forming opinions on Windows 10 without having seen it, based solely on their (often limited) experience with Windows 8. That’s just wrong.

The complex world of sharing on the internet

May I Share a Link to Your Post?

Do you need to ask permission to share a link? No. Do you need to ask permission to share content? Probably; I’ll explain.

Data Loss Ahead

Let’s Get More People to Back Up

Nothing can prevent or side-step issues like properly configured backups. In this overview I want to encourage more people to back up. You can help.

Litany of Safety

Five Resolutions for the Holidays and New Year

The end of the year is a great opportunity to make our computing and on-line worlds safer, more secure and above all – more amazing!

Too Much Email

‘Tis the Season … to Unsubscribe!

The holiday season brings with it a flood of email. That’s a great opportunity to evaluate, and unsubscribe from things you no longer need.

https and ssl

Why SSL?

I recently switched Ask Leo! to SSL, partly as a statement and partly for fun. I’ll explain a little of what goes on behind the scenes.

Windows 10 File History

My initial reactions to Windows 10 backup

I took a look at the Windows 10 technical preview, and walked away very disappointed with Windows 10 backup. It’s just as broken as Windows 8.1’s, with no fix in sight.

Clouds

An Abundance of Cloud Storage

It seems like every online service provider is now including some kind of online cloud storage as a perk. It’s easy to feel overwhelmed. I’ll look at my personal cloud storage landscape.

Stylized email icon in a chat bubble.

9 Reasons Email is Wonderful

Some have said that email is dead. My take is completely opposite: email is one of the most effective communication methods we have.

Ask Leo! Podcast

The return of the podcast – kind of

The Ask Leo! Podcast returns in its third incarnation. Here’s what I’m up to …

Computer Frustration

External Hard Disk Not Recognized? A Story of Data Loss.

I hear from people with inaccessible external drives frequently. The frustrating part is how often those drives contain the only copy of important data.

Auto-response spam

My Flood of Auto-Responses

I made a minor change to the newsletter and as a result was flooded with auto-responses when it sent. What I learned about auto-responses is important to know.

Amazement and Wonder!

Amazement and Wonder? Really?

After a week of random problems I felt the need to remind myself of how how amazing and wonderful technology can really be.

How Fragile Things Can Seem

As regular readers know, I’m an advocate – often an annoyingly persistent advocate – for backing up. As I write this, it’s been kind of a rough week here at Ask Leo! world headquarters – not for me, but for some of the organizations and people that I support in my spare time. While the … Read more

The End is Near!

Hey! The World Didn’t End!

I reflect on the sudden realization that Windows XP’s end-of-support date came and went in April 2014 and… nothing happened.

Saved! Backing Up with Windows 8 Backup

Windows 8 Backup: One Step Forward, Two Steps Back

Windows 8.1 changed its included backup program. A tiny bit for the better, and a lot for the worse. I wrote a book on Windows 8.1 backup, but I’d rather you did something else.

Keep Calm and LastPass On

Is LastPass Still Secure?

LastPass recently disclosed a couple of already-fixed vulnerabilities. It appears that the vulnerabilities affected exactly no one. In my opinion LastPass remains secure. And in fact, the company should be lauded for its openness.

Privacy

About that Facebook test…

Facebook did some testing. It’s made some people upset. What’s important to realize is that testing is ubiquitous on the web and happens in many different ways.

You Speak, I Listen

Over the past several weeks I’ve surveyed my newsletter readers. The response has been overwhelming, and it’s time to share some of the results and a few of my take-aways.

500 and change

As I mark the newsletter #500 milestone, I’ve elected to make a couple of minor changes to Ask Leo!. I’ll tell you what’s up, what’s changing, and why. I think you’ll like it.

Is There Room in the World for New Software Engineers?

Not just yes … hell yes! A question from a high school student has me talking about directions and opportunities in software engineering.

Thumbs Up

Why I Don’t Do Negative Reviews

It’s exceptionally easy to go negative when things don’t work. I’ll discuss my philosophy about what I say about software and my recommendations.

Galaxy Note 3 Homescreen

My new toy

No, not my Mac. That’s a topic for another day. :-) I don’t normally talk much about  mobile technology because I tend to feel that I’m nowhere near an expert on the topic. Besides, there are plenty of other resources on the web for getting more qualified help. That being said, I recently upgraded my … Read more

Will April 9, 2014 be a Very Bad Day for Windows XP Users?

Will April 9, 2014 be a Very Bad Day for Windows XP Users?

Prior to the end of support for Windows XP some are concerned that malware authors are sitting on a pile of malware ready to be unleashed that targets it.

Is Windows 8 a Disaster?

Windows 8 a disaster? I don’t think so. I react to running across that phrase and point out where I think Microsoft really did blow it.

Like!

The Problem with Online Reviews

Online review sites seem like a fantastic way to find out what restaurants and services others are having good experiences with. Unfortunately there’s a dark side, and accuracy could be suffering.

Windows XP

Windows XP Must Die! Long Live Windows XP!

Windows XP’s time is coming to an end. Like it or not, it’s time to move on. If you can’t (or won’t), I have some advice for you.

Auto-play Is Evil

Auto-play auto and video on the web annoys website visitors and forces them to download things that they don’t need or want. Why do so many sites insist that they know better?

Yelling at the Phone

Technical Support is Hard

I was thinking about it the other day and realized that Ask Leo! places me in the role of technical support engineer. Doing that has given me some insight into what it takes, how technical support can succeed, and why it fails so often.

Net Neutrality

I wasn’t going to talk about last week’s defeat of Net Neutrality mostly because everyone in the tech press seems to be doing it for me. I had a friend ask if I was going to say anything and my response was, “Probably not.” I tend to shy away from politics and it’s well beyond … Read more

Changes for the New Year

And… we’re back. Today’s newsletter is really the first of the year as the one from last week – The Top 10 of 2013 – was put together before the holidays. It’s somewhat ironic. I chose Embracing the Most Important Attitude, the article on change, as the one to run on New Year’s Eve not because … Read more

T-posts

Pulling Fence Posts Using the Internet

So what does the internet really have to do with fence posts? It’s a great example that, among the twerking celebrities and cat memes, we have an incredible wealth of information right at our finger tips. I had a problem, and the internet helped me solve it.

I Love My Treo

I geek out a little and gush about my Treo … from the pasture?