Articles tagged: Featured

In a popular animation style, depict a person transferring software from an old desktop computer to a new laptop. The old desktop is a Dell, cluttered with CDs and USB drives, symbolizing the software to be transferred. The new laptop is sleek, modern, and has a screen displaying a progress bar, indicating the ongoing transfer. The person, a young adult of Middle-Eastern descent, is intently focused, working on both computers simultaneously. The setting is a cozy home office, with tech gadgets and notes around, indicating a tech-savvy environment. The overall tone is vibrant and engaging

How Do I Transfer Purchased Software to My New Machine?

Transferring installed software to a new machine isn’t as easy as we might like. I’ll list the options.

Laptop with a speedometer on screen

10 Ways to Make Windows 10 and 11 Faster

Computers slow down for many reasons. I’ll review some of the steps you can take to speed yours up again.

Backup

How to Back Up Windows

Using free and included tools, here’s how to back up Windows and all your data in eight easy steps.

Photo of two modern smartphones side by side on a wooden table. The smartphone on the left displays a vivid lightning bolt icon on its screen, symbolizing fast charging. The smartphone on the right shows a detailed snail icon, representing slow charging. Both phones are connected to their respective chargers, with cables leading off the table.

Why Does My Phone Charge Slowly on Some Chargers?

Why do some chargers work faster or slower than others? We’ll take a look at some basic electrical concepts to understand what to look for in a charger.

How Do I Tell If an Email Address Is Fake?

It’s hard to determine whether an email address is fake.

Tech Support

Why Can’t I Talk to a Real Person?

There are many reasons you’re more likely to be directed to online and self-help resources than talk to a real person.

Over a million files scanned.

Why Are There So Many Files?

Your computer likely has many more files on it than you realize. That’s quite normal.

Remember Me!

How Websites Remember You: Diving into Cookies & More

Websites remember that you signed in previously both as a convenience and as a way to make using the site possible.

Safety Net

How Should I Keep Recovery Codes Secure?

Recovery codes protect you against account loss. The issue? Where to store them safely.

Nuclear explosion on a computer screen.

How to Avoid Losing Data No Matter What

Another day, another story of data loss. The frustrating thing is that it doesn’t have to happen.

There's more to ransomware than just encryption.

Should I Disconnect My Backup Drive When I’m Not Backing Up?

Some people disconnect their backup drive when not backing up because they fear ransomware. I explain why that’s a Really Bad Idea.

Spam filter

What Is and Is Not Spam

Understanding what is and is not spam is important to make sure you get what you want and improve spam filtering for everyone.

Where things are stored now in Outloook.com and OneDrive. (Image: askleo.com)

How Do I Free Space in Outlook.com Without Losing Emails?

To avoid running out of space in your Microsoft/Outlook.com account, you can archive email messages to your PC.

Moleskin notebook with notes.

No, Don’t Write Down Passwords

The world’s largest magazine dispensed some bad tech advice. Here’s why I so strongly disagree.

Google times three.

How Do I Use Two Google Accounts at the Same Time?

It’s possible to use more than one Google account at the same time, though it’s easy to lose track of which one you’re in.

Report Junk link in an email program.

What’s the Point of “Mark as Spam”?

Sometimes “Mark as spam” may seem futile, but it has a purpose.

USB port under a magnifying glass.

How to Fix Windows Not Recognizing USB Device

A checklist to resolve Windows not recognizing USB devices.

Midjourney generated "20 year service award"

What I’ve Learned Answering Questions for 20 Years

It was 20 years ago today I started having something to say.

Frustrated computer users. Perhaps he just lost his email account.

How Can I Avoid Losing My Business Email Account?

Losing your business email account can have dire repercussions. I’ll show you how to protect yourself.

Atlas Lugged

Why Can’t I Upload a Backup Image to the Cloud?

Uploading backup images sounds good until you do the math.

Locked Harddrive

Dealing With Proprietary Backup Formats

If your backup program writes to a proprietary format, you may not be able to access it decades from now. I’ll discuss how to prepare.

Delete Button

Can’t I Just Delete My Hacked Account?

Deleting an account you don’t have access to is kind of the same as deleting an account you don’t own.

Free Wi-Fi

Is Using a Shared Wi-fi Hotspot Safe?

Free accessible Wi-Fi is almost ubiquitous, and most systems are set up to use it safely. There are a few things to pay attention to in order to stay safe.

See Ya!

If I Leave a Service Like LastPass, Does My Data Remain Online?

When you leave a service, or if your information is stolen from that service, there may be steps you need to take.

Outlook.com Storage Full

How Do I Move Email to an External Hard Drive?

The Outlook.com/OneDrive space limitation has many people looking for ways to download and preserve emails offline.

No more passwords?

What Is a Passkey?

Passkeys are a new form of authentication that promise to be both easier and more secure.

OneDrive backup - just say no.

The Problem With OneDrive Backup

OneDrive’s backup function is broken. I’ll explain why and what to do about it.

Steaming Mad!

Ignored by Online Services? Remember, You Are Not the Customer

When free services seem to change arbitrarily, it’s easy to wonder if they’re paying attention to their customers. They probably are — just not the ones you think.

LastPass?

Can I Still Use LastPass Safely?

Selecting another password manager is now the common recommendation. I’ll review what you can do if you elect to keep using LastPass.

Another questionable thumb drive.

Is It OK to Leave a Thumb Drive Inserted All the Time?

Leaving a flash drive or USB thumb drive plugged in all the time runs a small risk of prematurely wearing it out. We’ll look at why, and what to do.

AI generated robot at a keyboard.

Will AI Crack Your Passwords?

We’re seeing AI associated with many things. Cracking your passwords is now on the list.

Windows 7 Backup and Restore in Windows 11.

Don’t Use Windows Built-in Image Backup

The Windows 7 Backup and Restore tool is still present in Windows 11, but that doesn’t mean you should use it.

Exceeded your storage limit in OneDrive.

Why is My Outlook.com Email Suddenly Full?

Microsoft made a confusing change to how storage is allocated between Outlook.com and OneDrive.

Password Management

What’s the Best Password Manager for 2024?

The best password manager is the password manager you’ll use (within reason, of course).

Midjourney AI: "A HAL 9000 like computer console, hosting an AI preparing to take over the world"

Is AI Taking Over the World?

AI isn’t about to enslave humanity — at least not any time soon — but it’s definitely here and changing the world in both positive and negative ways.

Running CHKDSK on C:

Running CHKDSK When CHKDSK Won’t Run

Normally, you can request CHKDSK be run on the system drive at the next reboot. If that doesn’t work, there is another way.

Windows 10 RIP

Is Windows 10 Going Away?

Windows 10 is and is not going away. It depends on your perspective.

You're a target.

Why You — Yes, You — Are a Target of Hackers

Even if your bank account is zero or you’re just not that interesting, hackers are still after your accounts. Here’s why, and what you can do.

How Should I Back Up When Traveling?

Backing up while on the road can be a challenge. I’ll review what’s practical and how to keep your data safe.

Encryption, conceptual

What Encryption Software Do You Recommend?

There are many different tools for encryption. The right one depends on what you’re attempting to accomplish.

Extracting a Password

Why Is It Important to Have Different Passwords on Different Accounts?

Using a different password for every login is crucial — and it doesn’t have to be difficult.

Cloud Storage

How to Use Cloud Storage Safely

Cloud service providers often give us lots of storage we can use for cloud backup. How to use it safely, however, isn’t always obvious.

1password.com homepage.

Setting Up 1Password

How to get started with 1Password and the most important action to take.

Use Common Sense

Just What Is Common Sense?

‘Common sense’ is frequently suggested, often missing, and rarely defined. I’ll take a look at some of what I feel are the characteristics of common sense.

Malware Detected

It Pays to Be Skeptical

If we would all be a little more skeptical, we’d be safer and the internet would be a more trustworthy place.

Secure cloud storage

Is Using the Cloud Safe?

As security compromises seem to happen regularly, many ask, “Is using the cloud safe?” It’s as safe as you make it.

RIP LastPass

LastPass Breach 2022: My Recommendation

LastPass has lost my trust. Here’s what I’m doing about it.

Internet Security

Internet Safety: 7 Steps to Staying Safe Online

Online security is critical. Here are the key steps you can take to keep yourself safe on the internet.

Individual yelling at their computer.

Why Can’t I Get My Account Back?

Way too often, I hear from people who have lost their accounts permanently. Here’s how to avoid being one of them.

Oh, LastPass...

What to Do About the LastPass Breach

The most recent LastPass security incident has many people concerned.