Articles in Category: Administration
Items related to Leo, Ask Leo! and overall website and related operations and administrivia.
A behind-the-scenes rundown on all the different ways a single Ask Leo! article is re-used, recycled, and re-purposed.
My annual roundup of which articles got the most attention and generated the most commentary in 2020.
I’m making a slight change to the Ask Leo! podcast. Here are the details.
My annual review of which articles got the most attention and generated the most commentary in 2019.
My annual review of which articles got the most attention and generated the most commentary in 2018.
My annual review of which articles got the most attention and generated the most commentary in 2017.
Patreon changed their fee structure causing some to decide to drop their support for Ask Leo!. Before you do so, I have an alternative that’s actually better for both of us.
My annual review of which articles got the most attention and generated the most commentary in 2016.
Changing or deleting your support for Ask Leo! on Patreon may not be obvious, so let me show you how.
Patreon allows you to support Ask Leo! with a monthly contribution, in return for which you get an assortment of patron-only rewards.
A look at the most popular Ask Leo! articles of 2015, as well as an overview of those that got the most comments (hint: you’ll nod your head in understanding on why one topic, more than any other, might generate so much discussion in 2015).
Some high-level results from my 2015 reader survey – what’s bugging you? I now have a better clue.
As the year ends I once again review which articles on Ask Leo! were the most popular and ponder the trends that they reveal.
As 2013 draws to a close, I review which articles on Ask Leo! were the most popular and briefly discuss what trends that I feel they reveal.
Advertisements, just like in newspapers or magazines, are nothing more than rented space on a page and should never be confused with recommendations.
Problems with a program that won’t install can be tricky. It’s important to
capture the exact wording of any error messages you are receiving.
Copying a USB drive without a computer is unlikely. Even a USB duplication
device will need to be some sort of computer.
Google Talk is a way to talk with other people on their computers. That’s
good if you want to do it and don’t already have an alternative service.
Moving emails to a folder for storage depends on which email program you are
using. First you sort them…
Cloud backup vs. backing up to an external drive isn’t really a debate. You
may want to do both!
Flash crashing in Firefox means something is wrong with either Flash or
Firefox. We’ll take an investigative approach to get running again.
One of the often overlooked steps in preparing for disaster is creating a system repair disk. I’ll review how to do that and what it does and does not do.
“Tracking” cookies from most sites aren’t that bad, and usually not tracking
you personally. They are there to help with your user experience.
The best laptop is the one that will fit your needs. To decide what you want
you’ll need to first look at how you’ll use it.
If it is still possible to switch back to Hotmail… it won’t be available
for long. If you really hate it, you might want to consider changing
I recently upgraded my primary desktop machine to Windows 8. I did so with some trepidation after hearing many complaints. My reaction: what’s all the fuss about?
When I went on my sabbatical, I didn’t share the whole story. Even the word “sabbatical” wasn’t quite right. Here’s the background.
A message saying you have lots of things on the clipboard is common and
nothing to worry about. It’s simply managing the information you have copied
Blank messages in your drafts folder don’t necessarily indicate a hacker. There
could be a less nefarious explanation.
Music that starts and stops while streaming indicates some resource is
overloaded. We’ll check for overloads on both the internet and locally on your computer.
A password tool may bypass a few keyloggers – but that’s no reason to use
it. You should be thinking of your overall computer and account safety.
A green bar in disk defragmenter shows files on the hard drive that cannot be
moved. Usually nothing to worry about.
Removing updates from “Add-Remove Programs” would be a bad idea. You would
be removing updates that your system needs to run smoothly and safely.
Sites download information onto your hard drive to create a smooth user
experience. There is a simple action that will solve the whole problem.
Traces of malware could be left in various places on a computer after a
virus or spyware infection. First thing: don’t panic!
Android app sometimes legitimately need services from your phone. But it’s always good to use some caution in giving out permissions.
Improving data security is best done by keeping anti-malware scans up to
date, and practicing safe internet policy.
An internet connection is not required for anti-malware scans and backups,
but it is required to keep your software up-to-date.
Routers have several usernames and passwords. One is very important to
change for network security.
Bigger RAM sticks only matter if they help add up the overall total internal
RAM in a computer. Get the most you can!
Drives are getting bigger, but are they more reliable? That’s a hard
Enabling sites in NoScript is usually done on a site-by-site basis. Each
webpage is different and will need to be checked individually.
You can’t effectively block a spammer’s ID, IP address, or “from” email
address because they’ll just change it and keep sending spam. There’s only one way to battle spam.
When the Windows sticker becomes worn it is hard to read the product key.
There is software to retrieve it from the installation, but that may not
Copying text from websites shouldn’t cause a “stopped working” error. This
will take some investigation.
That’s a lot of CDs to juggle! Backing up to that many discs can easily fail
from the mechanics of handling those CDs, or from using backup software that
An Ethernet card to connect an older computer to DSL needs the right
connectors. You may be able to find one secondhand.
A screen suddenly scrolling on a new laptop sounds like a touchpad problem.
There is an easy way to test for that.
Clicking email links will open the default email program on a computer. That
can be confusing if you use an online email service like Yahoo.
An external hard dive is showing full though it has a small number of
visible files. First we’ll look for hidden files.