Articles tagged: account recovery

Password Frustration

What are my Hotmail and Outlook.com Account Recovery Options?

Outlook.com, Hotmail, and Microsoft account compromise and loss happens. How to get your account back varies based on just what was stolen. I’ll review different scenarios.

Facebook Login, including the "Forgot account?" link

Tip of the Day: Use Available Recovery Options

Answering the Phone

Tip of the Day: Be Careful When Changing Phone Numbers

A login form that takes either username or email

How Do I Reactivate an Old Email Account?

A closed email account is either waiting for you to reactivate it, or is closed for good. The only way to tell is to try.

A One Step Way to Lose Your Account ... Forever

A One-step Way to Lose Your Account … Forever

I see people lose access to their important accounts all the time. Most frustrating is that it’s often their own fault that they can’t regain access.

Recovery Code

Recover Your Microsoft Account Later by Setting Up a Recovery Code NOW

A recovery code created in advance can help you avoid losing access to your Microsoft account. I’ll show you how to create a recovery code.

Protect Your Microsoft Account

How Do I Change the Mobile Number Associated with My Hotmail Account?

Mobile numbers are an important component of Hotmail and Outlook.com security. I’ll review how to change the mobile number and keep it up to date.

Outlook.com recovery fail

How Do I Get into My Hotmail/Outlook.com Account If I Don’t Have the Recovery Phone or Email any More?

If you don’t have access to your account recovery phone number or alternate email address, there is a process you can go through to regain access to your account – maybe.

Giving a Thief Your Password?

How Do I Find Out Who’s Trying to Change My Password?

If your account has not actually been hacked, there’s little you can do to find out who’s trying to log in as you. But there are steps you can take to protect yourself from would-be hackers and phishing scams.

Why Do Services like Google and Microsoft Ask for a Phone Number?

Many online services request that you provide additional information such as your phone number. I’ll look at how that’s typically used and why it’s a good thing.