How do I change my email address?

Changing an email address typically involves changing more than just the address. I'll look at the common scenarios, and a few possible additional approaches.

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How do I change my email address?

This question (and variants of it) are incredibly common.

Unfortunately, the answer is rarely simple. Changing an email address often means one thing to the person asking and something very different to the services that provide email. Some services make the change easy(ish).

Others? Not so much.

What changing an email address means

Conceptually changing an email address is very simple: you used to get email at oldme@randomisp.com and now you want to use newme@somerandomservice.com. Everything about those email addresses is different – the name, the domain, and even the provider.

Unfortunately, changing an email address also means changing where you login and where all of your information is stored – in other words, it means changing your your email account.

Thus changing your email address often means setting up a new email account.

From scratch.

A new email address: the online, “simple” version

Let’s assume our two email addresses are for free online email account services like Yahoo!, Gmail, Outlook.com or any of a host of others.

at signThe process looks like this:

  • Create a new account at the new provider.
  • Tell all your friends to start using that new email address.
  • Change the email address on record at all your other online services like stores, social media sites, online registrations, and so on. All of them. 1
  • Export your contact list from your old account and import it into to your new, if possible. If you cannot, begin building your new contact list from scratch in your new account.
  • Start using your new email account.
  • Move any email saved in your old account that you want to preserve to your new account. Exactly how you do this is rarely easy, other than perhaps simply forwarding the email to your new address.
  • Watch your old email account for people or services who haven’t switched and remind them (from the new address) to use your new email address and update their address books or change your registration as appropriate.

As you can see, even the “simple” version isn’t very simple.

A new email address: using an email program

If you’re already using a desktop email program like Thunderbird, Outlook2, or another, the process is actually somewhat simpler:

  • Create a new account at the new provider.
  • Configure your email program to use that account as the default.
  • Tell all your friends to start using that new email address.
  • Change the email address on record at all your other online services like stores, social media sites, online registrations, and so on. All of them.
  • Watch your old email account for people or services who haven’t switched and remind them (from the new address) to use your new email address and update their address books or change your registration as appropriate.

Because all your email and contacts are stored on your desktop, there’s nothing to worry about – all your old email is saved regardless of what email account you use and all your contacts are there as well.

But I don’t want a new account – just a new email address!

Many people simply want a new email address that delivers to the same place that their old email address did. Unfortunately, as I said above, in most cases the accounts and email addresses are effectively the same thing: your email address actually identifies your email account.

Setting up a new email address typically means setting up a new account with all the hassle that entails when you’re trying to save information in the account. Email providers make it difficult (if not nearly impossible) to move the information stored in your account to another provider.

Email sent to the new email address is delivered to the new email account. End of story.

Or is it?

What if I don’t have access to the old account…

All of the discussion here is about an orderly, planned transition from one account to another, and assumes you have access to both.

Unfortunately, one of the very common reasons for changing your email address is because you’ve lost your old one and can’t get it back.

When that happens, there’s little to be done. The best you can do is to set up your new account, tell all of your contacts (the ones you can remember, anyway), try to change your contact email address at your various online services, and move on with your life.

This is perhaps the best time to consider purchasing your own domain and setting up your email address on that.

Forwards, fetches and aliases

If you can keep the old account around, there are a couple of techniques that may let you set up a new email address or account and still keep managing your email in your original email account.

Forwards

Many email services now provide you the option to automatically forward email sent to one account to another.

For example, when setting up your “newme@somerandomservice.com” email address, you can tell the provider to automatically forward any email sent to that email address to your old email address. You’ll need to login to your new account periodically to make sure it’s not shut down for lack of use, but other than that, you rarely need to touch it.

You’ll get email sent to the new address delivered to your old account. If you want to send email that comes “from” the new email address (i.e. sending email that comes from your newme@somerandomservice.com using your old oldme@randomisp.com email account), you’ll probably need to set that up with your old email account, but once again, many email providers have made this possible.

Fetches

Fetches are similar to forwards, but work in the opposite direction. Rather than telling the new email service to automatically forward all email to the old, we configure the old email service to periodically fetch the email from the new.

This is often refered to as a “POP3″ operation, because it’s set up exactly like configuring a desktop email program using POP3 to download your email. The difference is that rather than downloading it, you’re simply moving it from the new email service to your old existing one.

Once again if you want to send email that comes “from” the new email address, it may take extra steps, but many services that offer POP3 remote fetching also typically make this a little easier too.

Aliases

Aliases are relatively new – and in fact, I know of them only in Outlook.com.

ESP


ESP is an acronym for Email Service Provider. Just as an ISP provides your internet service, an ESP is the company or service that provides your email account, storage and ability to send and receive email with others connect to the internet. Your email may, in fact, be
... continue reading »

Essentially, an alias is an additional email address configured with your existing email provider that delivers into the same email account. In fact, one of the most common uses with Outlook.com is to add an @outlook.com email address to an existing Hotmail account. Both are delivered into the same outlook.com account interface.

In outlook.com, look for Create an Outlook alias in Your email accounts within the Outlook.com options (accessed via the gear icon in the upper right, and the More mail settings menu item).

I have to stress that in all three of these cases, you must have (and keep) access to both the old and new accounts to keep the  forwards or fetches or aliases working.

Your own domain: the ultimate answer

If you’re going to make a new email address, I’d like to make a recommendation.

Buy your own domain.

Then set up a forward of an email address on that domain to the email provider of your choice.

There are two big reasons for this:

  • Your email address – the email address you share with the world – is not tied to any service. It’s yours for as long as you choose to own the domain, regardless of what email service you forward it to.
  • You can change where it forwards. If today you set it up to forward to your Yahoo! account and someday that account is compromised or you just want to change, you can change it to foward to a Gmail account or an Outlook.com account or any just about other email service. Your email address remains the same, even though you might change how and where you access your email.

There’s one other benefit – all the cool names are available when you own your own domain. The name “leo” (which is almost always taken on every email provider long before I ever get to it) is always available on every domain I own. So I can be “leo@” whatever domain I have.

And for the record, this is exactly what I do.

I own several domains, but those that have email do nothing more than forward to my Gmail account. I never use my Gmail email address, and people rarely, if ever, see it. Everything is via my own email addresses on my own domains.

And if Gmail ever fails for me … I can switch it all to use Yahoo!, Outlook.com, or just about anything else in a matter of minutes.

Footnotes and references

1: This makes the assumption that you are indeed changing your email address, and that it’s your goal to stop using the old one at some point. If you’re keeping the old email address and simply adding a new one you don’t need to do this unless you want to.

2: Outlook the program (part of Microsoft Office), not the unrelated website (Outlook.com). If the difference isn’t clear please see How do Outlook, Outlook Express, and Outlook.com relate?

There are 173 comments:

  1. Kristen Reply

    Someone keeps e-mailing with the same email address and when i e-mail them back and ask who they are, they will not respond. How do I find out who that person is with that email address?

    • Aakanksha Reply

      I am very disappointed! Come on Leo!!!!!! I would have expected more from es·pe·cial·ly YOU!!!!!! I expected different results LEO! You are “supposed” a genius.

      • Mark Jacobs Reply

        Leo’s genius, in this case, consists of knowing what can and can’t be done.

      • wob chentusch Reply

        woah, woah, woah. Calm down, Aakanksha. No need to get upset. es·pe·cial·ly with Leo!

  2. cat Reply

    i want to change my hotmail email address so i am going to have to start a whole new account. what happens when you just stop using your old hotmail account?

  3. Renee Reply

    hi, um i dont want to change my ending like @hotmail.com. i want to change the first bit which is renee_583. i dont like it and want to change it. Can u tell me how to do that?

    please i really need to know!

  4. Leo Reply

    There’s no way to “change” it. Just create the new one, tell everyone your new address, and stop using the old one.

  5. Leo Reply

    On free services, simply log out of your existing one, attempt to sign in again, and select the “create a new account” options that the free email service provides.

    For pay services, check with the provider or your ISP.

  6. Tim Samples Reply

    Hi Leo,
    Just wanted to say thanks for your great little
    informational website. It’s surprising how many
    folks, myself included, who need a little help
    sometimes on doing what others would consider the
    most basic of internet procedures. I hope you realize that your time and effort is appreciated even if people sometimes fail to let you know it. Keep up the good work and thanks again for your help.

  7. sreyna Reply

    i would like to know how i can change my address name with out making a new accont??????

  8. Annemarie Burks Reply

    I have already changed my e-mail address and would like to delete my old one, how do I do that?

  9. Leo Reply

    That depends entirely on where your email address is. You’d have to check with the ISP or mailing service that hosts it … they’re all different.

  10. conor Reply

    ummm……… how do you change ur email address and not looose ur settings

  11. emily Reply

    i really want to change my e-mail address and keep everything else the same, but i dont know how. I have looked on loads of sights and can’t find an answer, please help!! emily

  12. Leo Reply

    Please read the article you just commented on. In general you cannot.

  13. bevan Reply

    i need to now how to change stuff like the secret question on my email addy and fast because this boy is gonna delete stuff and send things to people because he nose my secret question so please please please please please please please tell me how.

  14. Leo Reply

    As stated in the article: you’ll need to talk to your ISP.

  15. moses kip Reply

    It is almost a week now without receiving any e mails to my address but iknow mails have been sent to it. what should i do?

  16. Gerry Reply

    Hi,

    I am currently signed upto Onetel for my broadband connection, but still retain my dial up connection with AOL, with which I have the alloted 5 screen names.
    However, when I login to AOL, I cannot find any way of accessing the facility to change any of these existing screen names to new ones.
    I am retaining the ‘master’ screen name, listed above.
    Can you please help me?
    Regards,
    Gerry.

  17. Leo Reply

    With Hotmail, I know of no way to do so. A new email address IS a new account.

  18. karleah Reply

    im going to delete my email account and get a new one, i still want everyone to get ahold of me, if someone sends an email to my old account will it be forworded to my new one? and how do i let everyone know i have changed it?

  19. Leo A. Notenboom Reply

    It depends on the emali provider, but most will NOT forward your mail. You’ll have to let everyone know by sending them an email yourself.

  20. Jess Reply

    I am getting fed up with my old account so I want a new address, but i can’t remember how, i’ve tried typing in on the msn search bar “how do i get a new msn address” and it doesn’t come up with anything good!!! How do I get a new one?

  21. Leo Notenboom Reply

    - Sign out from your current account.
    - Go to hotmail.com
    - Click the “Sign Up” button and follow the instructions.

  22. Cheri Carrigg Reply

    Hey Leo… I really need to cancel my email address. I am no longer with aol anymore, I am with comcast. Please help me do this leo. thanks

  23. Leo A. Notenboom Reply

    Nothing I can do. You need to contact AOL customer service.

  24. Thomas Andriani Reply

    This is a new computer. I still have my old computer with the email “ta062701@aol.com on it. I just want to use the same email on my new computer. How do I do it?

  25. Leo Notenboom Reply

    Just configure the email program on the new computer to access that account.

  26. Barney Reply

    If I change ISP from Verizon to Earthlink is there any way that my Verizon email can be forwarded to my Earthlink address?

  27. Leo A. Notenboom Reply

    —–BEGIN PGP SIGNED MESSAGE—–
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    I don’t believe so, but you’d have to check with Verizon. Basically they have
    to keep your old account active to keep your old email address active.
    Obviously you can do that by continuing to pay for it, but I don’t think that’s
    what you have in mind.

    Leo

    —–BEGIN PGP SIGNATURE—–
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    iD8DBQFG7qU3CMEe9B/8oqERAlUkAJ9NhHHKMtaV+yME/H9QCcqlVkl0NgCeJVfv
    x6WIKm7/nrRF0iKmE53iKrg=
    =cWDH
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  28. Joe Reply

    As mentioned above regarding changing of email address with ISP’s,it is not manadentory to create a new account in order to change the email address,instead you can call your ISP and put a request for change of email address,all it’s gonna cost you is a phone call.

  29. Maria Velez-Kenney Reply

    I realized that I’m not happy with my e-mail address with Comcast. I would like to change it ASAP! Please reply how I can change that with Comcast.net? Thank you for your assitance.

  30. Leo A. Notenboom Reply

    —–BEGIN PGP SIGNED MESSAGE—–
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    Robert: You’ll have to contact Comcast customer support.

    Leo

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    =g2e5
    —–END PGP SIGNATURE—–

  31. julie boa Reply

    i am getting emails from people and companys i dont now

  32. Leo Reply

    —–BEGIN PGP SIGNED MESSAGE—–
    Hash: SHA1

    Yep. You and everyone else on the internet.

    It’s called spam.

    Leo

    —–BEGIN PGP SIGNATURE—–
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    W54AGmg93tddWZv0evQo06M=
    =qMmB
    —–END PGP SIGNATURE—–

  33. john watts Reply

    I need a new yahoo e-mail and have no idea how to go about it. I have too many unwanted messages every day. I think it’s my fault. Can you help?

    1) Sign Out from your Yahoo account.

    Click the “Sign In” link, but don’t actually sign in

    Click the “Sign Up” link to create a new account.

    - Leo
    19-Mar-2009
  34. Don Reply

    Changing ISP. What is the easy way to notifiy all contacts of my new email address…DG

  35. gail Reply

    I hvve switched from comcast to verizon. how i forward all my email from my old comcast email aggress to my new verizon email address

  36. Dr.Peter C Lynn Reply

    I have a paying AOL acct & would like to change my
    E m to a personally unique one (operatic character,f.e)
    Do all my correspondents need be individually informed ?Thanks for your help. P.lynn

  37. zerinvari Reply

    I am a victim of ID theft. This is why I want to change my Email address

  38. natalie Reply

    Someone knows my email address that is a stranger that I don’t trust and am afraid they will give it out to spammers or may cause id theft. What do I need to do to stay protected? Is it still safe, or should I cancel my email account, or simply change my email address? What would be easier?

  39. natalie Reply

    Is there a high risk for id theft if some pissed, random stranger knows my email address? Would it be safe to keep the same
    address/account or should I cancel it and create a new address/account? Thanks

    If someone knows only your email address there is next to nothing that they can do, other than spam you perhaps. I don’t worry about it.

    Leo
    12-Jun-2010

  40. nadine moustache Reply

    i want to change my email address by not using my name because there are someone i dont trust that already knows my email address

  41. De'Shunda Love Reply

    i wanted my email change because someone has broke into my account and started writing people on facebook and on here

  42. Christina Reply

    I want to change my e-mail address. i was forced to use a hotmail e-mail address when i registered as the e-mail address of my website was not valid according to the website.

    BUt i want to change my hotmail e-mail into my own domein e-mail address.

    Why is this not possible/allowed? cause i keep gettign a message that teh e-mail address is not valid.

    Thank you
    Christina

  43. Lorraine Wigood Reply

    is there any way I can block and sender without it going into junk mail. There are people who I do not wish to receive email from and I would like their emailed to be returned to them “undeliverable”

    Depends entirely on what email program you use. It’s not advisable, but it can be done in some programs, though it can be a little complex.

    Leo
    20-Jul-2010

  44. HEATHER Reply

    This guy do not work for us anymore,his name was Gerhard but how can i change it to my name.My email only say it comes from me but the adress is stil on Gerhard.Please help me.

  45. BOBBY BOYD Reply

    I WILL LIKE TO CLOSE MY ACCOUNT TO FACEBOOK.AND OPEN A NEW ACCOUNT WITH FACEBOOK. CAN YOU HELP ME PLEASE.

  46. TMB Reply

    i want to change my email addres to {removed}@GMAIL.COM so for how long am i going to wait for respond.thank you TMB.

    Not long. Please read the article you just commented on. It answers this question.

    Leo
    22-Oct-2010

  47. John Bristow Reply

    I have changed my email address and cancelled my old address I need to record this change on Facebook. Do I have to close my old Facebook entry and create a new one? That is a pain as I have to go through the personal details again!!

  48. frieda Reply

    I want to stop using the people acct and open a free service ? hotmail ?how do I delete old acct.

  49. joannie.mastro Reply

    you won’t let me change my e-mail address which is now retired to my new addy!

    *I* have no control over it – I’m just Leo, answering questions. You need to talk to your email provider.

    Leo
    10-Dec-2010

  50. Joe Azzopardi Reply

    Dear Sir:

    I have a new computer, and I just hooked up to broadbend.

    My E Mail address is with Loxinfo here in Thailand.

    I have created a new Address,removed@hotmail.com

    However the Computer does not seem to accept this address.

    Could you please advise me how to change the loxinfo address to the new Hot mail address.

    Many Thanks
    &
    Kind Regards,

    Joe.

  51. Elizabeth Welch Reply

    how do i change my gmail address?

    There is no “change” – you can only open a new account with a new email address and stop using the old.

    Leo
    04-Jan-2011

  52. Sue BowyerHayes Reply

    How do I change from AOL back to my hotmail acct. or should I just keep them both. What do you recommend? I like the hotmail better.

  53. Dossie Harris Reply

    I use outlook express for my email. I’d like to change my name on my email address, but I don’t know how to accompolish that.

  54. Rob Thomas Reply

    About a year ago I was in a heated debate over politics with a rude neocon that attacked my views pretty harshly so I ended up violating yahoo’s TOS terms of service the one who attacked was the one who reported me and so they closed my account and his as well. I wasn’t expecting this to happen but it did now looking back it was stupid of me. Now I want my account back and if I can’t have it then at least allow me to delete it off of my group. How can I delete a closed account if I have to log in to delete it. I don’t understand. I have several email accounts with Yahoo but the one they closed was my primary and left all my other ones open with a threat that if I violate their terms again they will close all my accounts. I just can’t delete that account name. Can anyone help? Thanks.

    If you cannot login to the account and do not have access to the account you cannot close the account. But – it sounds like Yahoo closed it for you? Anyway your only recourse is to contact Yahoo, but I don’t expect much.

    Leo
    26-Mar-2011
  55. donald mcvey Reply

    there is a couple people that has my information if i just change my passcode would that keep people off my computer

    Not enough information for me to give you an answer. Depends on what information you’ve given to people and how it is you believe that they’re accessing your computer.

    Leo
    08-May-2011
  56. Lynn Bain Reply

    I just had to open an account with yahoo, I am trying to give facebook my new e-mail. How do I go about it?

  57. Lori Rhoads Reply

    I keep getting emails they I don’t want & somebody has got my email address that I don’t wish for them to have access to any longer.

  58. Gopallanvello Reply

    Lately my email mail is opening by a third person, Hw to stop this from happening.
    I need some priversee, pls advice me.

  59. Mark J Reply

    @Pat
    You didn’t include enough information to get a complete picture of what might be happening with your computer. It’s possible that your computer was hacked and someone is accessing it remotely, in which case, a reformat and reinstall of Windows would be in order.

    http://ask-leo.com/how_do_i_reformat_and_reinstall_windows.html

    Or if the messages were simply being sent through your email or instant messaging account to people in your contact list, it would be necessary to change the passwords, security questions and alternate email address for that/those account(s).

    http://ask-leo.com/someones_sending_email_that_looks_like_its_from_me_to_my_contacts_what_can_i_do.html

  60. bonnie bennett Reply

    my computer has not been used for abot a year, now i can not get into my email, i can not get into any thing help

    We’d need a lot more specific information about what steps you’re trying, what errors you’re getting. Please ask new questions at the ask-a-question page: http://ask-leo.com/ask

    Leo
    26-Oct-2011
  61. Ditto Bweendo Reply

    My account and e-mail has been tempered with by someone I don’t know. This is the reason I want it changed.

  62. BELLOCITY Reply

    yeah what i’wanna ask is how do i remove one alphabet from my email, address, thank you

  63. Connie Reply

    @BELLOCITY
    Even changing one letter on your email address requires setting up a whole new account. Unless, as Leo suggests, you have your own domain name, it probably can’t be done as very likely the exact letters you want are already taken.

  64. Mark J Reply

    @iPad user
    You’ll have to get the passwords from the person that set your iPad up.

  65. bobby hughes Reply

    My email address is to long to set up my facebook on my vizio tv

  66. Connie Reply

    @bobby
    Unfortunately, there is no way to shorten your email address without setting up a new one. The good news is that you can use email forwarding to make managing several accounts easier.

  67. ken s Reply

    i just want to know if i can change part of my email address.

  68. Connie Reply

    @ken
    Even changing one letter of your email address requires setting up a whole new one. Depending on your setup, you may be able to do a redirect that makes the change seamless.

  69. moyra ferris Reply

    I haven’t done anything yet but want to change my e-mail address at NO CHARGE

  70. Connie Reply

    @Moyra
    Charging for a new email (hence an email change) will depend on your email provider. So you have to ask them about charges. Obviously… there will be no charge from free email providers.

    BTW. Here’s a great article to read about: “Is Free Email Worth It?”

  71. V.Rajaratnam Reply

    I am Velu Rajaratnam Now I am Change my Email Address new email address {email removed}

  72. Trish2040 Reply

    NEW eMAIL ADDRESS (just re-subscribed to your newsletter) {email address removed}

    THANKS, Leo
    P.S. Stopped using my gmail account when they advised me that my account had been “compromised”. Now using a “stronger” password with the new hotmail account.

  73. Linda Mecham Reply

    Yahoo told me my old e-mail address and password had been compromised and that I needed to change it.(GREAT TIME IF YEAR FOR THAT!) Thank You

  74. Mark J Reply

    @Sara
    You can change your email password by going to the website of your email provider. The procedure is different for each provider. To get the instructions for your particular email provider you can Google “change {name of email provider} password”.

  75. brotherbingjohnstern Reply

    is it true that (if you don’t mind that i use this column to make you understand by asking you), the speciality of the alternative e-mail is not the same as the ordinary e-mails? Can you explain what is alternative e-mail?

  76. Connie Reply

    @brotherbingjohnstern
    Alternate email is very simple. It is another email altogether that you use for recovery purposes. Very simply you then have two full email accounts.

    Which actually brings up an interesting thought; the alternate email also needs to be set up with all security precautions… such as an alternate email! :)

  77. Petar Reply

    but if somebody in meantime using hotmail email account change user name and wants also to change his email name,it should be allowed and possible,am i right?

    No. A new email name, a new email address, is a completely new account.

    Leo
    10-Jan-2012
  78. Glenn Camp Reply

    I haave AOL’s “free” version. All I want to do is create a new email and password. I can’t find instructions for doing so. thanks

    Typically you go to where you login and somewhere there is a “create new account” link. If you’re already logged in automatically, log out first.

    Leo
    28-Jan-2012
  79. john nicholas Reply

    when i put my email address into login in it keeps telling me invalid why is this

    Depends entirely on what you’re logging into.

    Leo
    06-Mar-2012
  80. loislockett Reply

    why do it have to be hotmail i don’t like that why can’t I keep cox.net or email.com

  81. ejindu agha Reply

    i want to change for ungoodly information i always receive

  82. Iva Delic Reply

    I use inbox.com as a email service but I’m unhappy with it. I want to change to a gmail or rogers account but I don’t want to loose my contacts. Is there a way that the email can send a short message to people trying to send me an email that my email address has changed and to email me on this new email?

  83. Mark Jacobs Reply

    @Iva
    If your current email provider allows it, you can use the Out of Office function to send a message with your new email address.

    The following article explains proper OOF etiquette:
    Out of Office Replies are Evil

    Another option would be to send a group email to several people by inserting each person’s email address into a bcc field of an email. Bcc is important so that each recipient won’t receive your a copy of your whole mailing list. You may want to put your email address in the to field. Your email provider may have a limit on the number recipients you can send to so if you receive an error message to that effect, you may have to send it out in more than one message.

  84. bridget Reply

    no it wasnt helpful and by the way i wanted to change my password but anyway thanx

  85. bob D. Reply

    the easiest way is to first get a new email address, yahoo being the easiest to get

    then go thru all of your old add and delete whatever is obsolete or dead

    the remining send as is, go to “page”, at menu at top of your standard page, click open go down and click send (either link or open page)
    to your new address,,,,, when done go to new add and make sure you got all the stuff you sent and want, then either leave in this page or put on desktop or elsewhere that you want it

    i think is better and easier to leave all the old stuff as is and delete or send item by item to new add, besides it is the modern acctg method, one transaction per one line or one icon or one dead end,

    but if you want to send more than one then open a blank page, copy what you want onto that one page, then paste it on the new page, then when enough items send it to new add

    i would leave it all as is on the old add and buy a new p.c. and start anew with a new add and use this newbie and do not use the oldie – this gets rid of the old hacker intrusions, mostly, but is best us small timers can do….

    this way you have a standby p.c. that is not hooked all the time to the net and can play games or rough draft and print check and edit and the finish draft,,,, the finish can be printed or sent by email by hooking the old machine to the net and sending it as ordinary mail

    cheers

  86. b.hardy Reply

    GOOD ARTICLE, AND TIMELY. HAVE ALREADY CHANGED, SETTING UP A NEW ACCOUNT. THANKS.

  87. Mark J Reply

    @Telephonics
    As the article says:
    “There’s really no way to change an email address. The best that you can do is create a new account with a new name, and start using it, and at the same time, simply stop using the old account with the old name. ”

  88. Nick Reply

    Yahoo give you (or at least they gave me) a chance for a second “main” email address PLUS their extremely useful Disposable Addresses system. All completely free of charge (or you can pay a bit and get some extra stuff and no flippin’ ads – although I still use the free version).

  89. Richard Alsup Reply

    I would like to use my gmail address to signin to facebook and use as my official facebook email. How can this be switched?

  90. Mark Jacobs Reply

    @Richard
    In order to change your email address in Facebook, click on the Gear Icon in the upper right hand corner, choose Account Settings from the pulldown menu and click on Add Another Email on the General Account Settings page. For there you can add another email address and set it as your Primary email. You can have several email addresses and a mobile phone number associated with your account, It’s not a bad idea to have more than one option to recover your account in case of hacking or forgetting your password.

  91. Billy Bob Reply

    Hi I have a really silly question that would have been clearly and concisely answered if I read the article. Obviously I have not read the article. Also, I have the delusion that the comments section is a good place to ask Leo a question. Somebody help!

  92. GlenLW Reply

    i have this really novel way to transfer all my info to my new account. i take a pen and paper and write down everything i want to transfer then add it to my new account by hand. thats also my backup. just because you can do it electronically, don`t mean you have to.

  93. nytibcp Reply

    For some lucky people there’s an intermediate approach between “forwards, fetches, and aliases” and their own domain. A number of university alumni associations (and perhaps other organizations as well) offer what is termed a “virtual email address”. If Some University offers such a feature, you may be able to set up an email address such as YourName@Alumni.SomeUniv.edu. You then can specify that any email sent to your virtual address be forwarded to your current actual email account. The beauty of a virtual email address is that you can change your actual email account, perhaps to take advantage of new features, without changing your virtual email address by merely changing the forwarding address. So it might be worthwhile to check whether such a feature might be available to you.

    • Leo Reply

      Definitely worth checking the “other organizations” as well. I know, for example, that joining the Amateur Radio Relay League (association of amateur radio operators or “hams”) has this benefit. Other organizations and affinity groups may also offer something similar.

  94. Pam Reply

    No issues right now, but just a thank you for keeping this website up and running with, to me, some of the most valuable technology knowledge there is out here on the www. Anytime one of your newsletters pertain to any issue I may have experienced or that I want good, trusted information on, I have an ‘Ask Leo’ folder in my email, and I just tuck it in there for future reference. It’s invaluable to me. Again, thanks and keep up the super work.

    pro

  95. Tony Reply

    I notice this thread dates back to 2004 so I don’t know when things changed in relation to your comment – “Aliases are relatively new – and in fact, I know of them only in Outlook.com.”

    I have an alias with my Yahoo account and I started that account in 2009. In fact I use my alias for this site, rather than my regular Yahoo email address.

    • James Reply

      I agree. Maybe it’s the term alias that is new. My email address with my ISP is my account number @isp.com. I can log into my account and specify any email to go in front of @isp.com (as long as another person isn’t using it already). I believe they have been doing this for a long time.

      But really, isn’t an alias just a forward?

      • Tony Reply

        No James, an alias isn’t a forward. It is a second or third or even fourth email ADDRESS attached to the same email ACCOUNT. The messages come and go via the same email INBOX. It is different to having two completely separate email accounts from the same email service provider, where you have to log out of one account and in to the other to check mail from the second address.

        Regarding my two email addresses on my Yahoo email account, I also have another completely separate fake account for which mail does NOT come into my regular inbox like the two addresses already mentioned. The main purpose for creating it at the time was to get a better understanding of the two different concepts, and also to experiment with a site that I had no intention of linking my real personality to.

      • Leo Reply

        Technically no, at least not necessarily. It’s all very much under-the-hood kind of stuff that depends on exactly what software is being used to handle mail. A forward will actually throw the mail back into the mail system to be send and routed and delivered (even if it’s a VERY short trip), whereas an alias is simply a notation that “oh, that email lives here too”. If you’re ever curious, check the headers of the email. A forward should add headers showing the forward happening, whereas an alias should not.

  96. James Reply

    Changing your email address is just like moving. If you look at Leo’s steps, they are all the same as moving:
    - Create a new account = buy a new home/rent a new apartment
    - Configure your email program = put stuff in boxes and moving truck
    - Tell all your friends = tell all your friends
    - Change the email address … at all your other online services = tell your employer, bank, credit card company, etc., etc., etc.
    - Watch your old email account for people or services who haven’t switched = watch for mail that still gets sent to your old address/use change of address cards from the post office

  97. Lucy Reply

    the BT yahoo mail mandatory upgrade is dreadful and has a lot of derogatory comments on line written about it – what do I have to do to move to something that works much more smoothly ?

    • Leo Reply

      Sounds like you simply need to choose a new provider and follow the steps outlined in the article you just commented on. :-)

  98. Victor Sperber Reply

    Excellent article. The last suggestion is paying to get your own domain i.e getting a domain name and using it on your own hosted domain or on an Email providers service. If so why would I want to forward the mail from it to one of the free services such as Gmail or Yahoo since I now have an email service?

    • Leo Reply

      Email services aren’t always provided by the various domain registrars (owning a domain does not imply that you have a mail service – for that you’ll often need to purchase additional web hosting), and when they are, they aren’t always as feature rich or solid as some of the more mainstream services. Almost all provide simply email forwarding, however, typically at no or low additional cost.

    • Connie Delaney Reply

      Victor,
      There are a couple of reasons you may want to forward to something like Gmail.

      One is to use an interface that you like an are familiar with. Often the service delivering your website won’t have a very good online interface in which to read your email.

      The other is because of spam. These days gmail seems to have the best spam filters around. If you run your email through their service it can sort out a lot of the junk for you.

  99. Mark Anderson Reply

    You cannot simply change your email. If you want another email for yourself then you have to create a new email account on any mail service providers (like gmail, yahoo, sify etc).

    You can then use this new email in place of your old email for future references.

  100. Janet Shave Reply

    Couldn’t access my aol acct. so changed the address. Now I am panicing that i wont get my mail. what do i do. Am computer illerate? above e-mail is my original one.

    • Connie Delaney Reply

      Janet,
      Changing your email address sets up a totally new, completely unrelated email. You can forward email (if you can get access to the old servers.) You can also use POP3 or IMAP to download your old emails into your new one. But that also requires access to the old email address. Ultimately what you should do is take steps to recover your account.

      I’ll point you at this article. Although it is about an email that has been hacked, it has all the possible ways to recover your old account.

  101. Twaa Reply

    Hi,
    I am computer phobic – seriously – have used them at work for over 20 yrs. And in all those years,I’ve had problems no one else had. Right now my problem (my own fault) is I can’t access my gmail acct on my IPad 2. Since retiring, It’s all I use. I took my IPad to Apple Genius for a software upgrade. They didn’t do a back-up. Afterwards, Gmail didn’t recognize my name/password. I deleted acct and set up new one. Still didn’t work. Finall got google to send reset to alternate email,but can’t remember name/password. Don’t really send emails,just receive. Help!

  102. Stephanie Reply

    If I change my e-mail address and I have accounts like snapchat, facebook, myspace, soundcloud, pinterest or twitter with this e-mail. I have to make other accounts because I deleted that email i used to use?

    • Mark Jacobs Reply

      As long as you can still log on to those accounts, you can get into those accounts’ settings and change the email address associated with it. In fact, most social networking websites allow you to associate more than one email address with it in case you lose access to your account and one of those emails.

    • Leo Reply

      Typically no. You need to go visit each one of those services and change your email address with them.

  103. Tracie Reply

    Hi, Leo… first time on here. Just had an experience with MSN tech support. We’ve had troubles ever since Outlook took over MSN/Hotmail. We used to be with Qwest and were assigned the MSN email account. Since CenturyLink took over Qwest we’ve not had troubles, but now that the Outlook update has taken place, the email page in our browser doesn’t work. Half the buttons are missing and the rest don’t work. We called MSN technical support, and after about 20 minutes, the tech told us we’d been “hacked” by someone in Washington (he didn’t specify state or DC), but he could fix our trouble for “just $99.99 for two years protection”. When I said we didn’t have that kind of money to spend, he wanted to know how much we felt we could afford. When I said we’d simply stop using the MSN email account, he told me that the “hacker” had our IP address so he’d have access to ANY account we tried to use. It sounded as if he was suggesting that the NSA had our information and we needed help only he could provide, at which point I knew we were being shaken down and I thanked him for his time and hung up. We KNOW we were talking to MSN because it was the 800-number from their own site. Just thought you’d like to hear.
    Thanks for being here for us know-nothing shlubs… we greatly appreciate what you try to do here.
    p.s. The email account we gave above is the one that MSN won’t let us into any more… we’ll just open a new email account with someone other than MSN.

    • Mark Jacobs Reply

      I have a hard time believing you were talking to an MSN Tech Rep. For one, he is totally wrong that a hacker could do any damage simply knowing yout IP address. Any website you access or anyone who receives an email from you can see your IP address. An IP address doesn’t give much information at all. In fact for most people, it changes every so often. What can people tell from my IP address? Where did you get this 800 number from? Maybe it was an unreliable source.
      I might be wrong on this, but if you have your MSN account through Quest, Quest would be responsible for support and you would not go directly through MSN.

    • Leo Reply

      I’d be interested in understanding where you got that number. Technically “MSN” doesn’t exist any more – Microsoft retired the brand years ago. It was replaced with Windows Live, and now just your “Windows” account and Outlook.com. It wouldn’t surprise me if there were a malicious person setting up some kind of MSN support website where Microsoft was never involved.

  104. ruth shadwick Reply

    what i’d like to know is when I try to create a new email address and it comes back at me that I already have an email account in my name, and don’t give me the option to change it, what does a person do then

    • Connie Delaney Reply

      Ruth,
      Make sure you are logged out of your original account first.

  105. patti nunley Reply

    Hi…… I am assuming when I first signed up for Pinterest thru my Facebook account, it was thru my old yahoo address. I have since changed to gmail because I forgot password an apparently my ans to security questions. I have changed to my new email on facebook….however, now when I log into Pinterest it keeps asking me to confirm my email address with the link attached but when I do hit confirm I noticed its sending to my old email. And if I hit dismiss, it lets me on for just a little while then force closes pinterest. Can you help me?

  106. jackiehardy Reply

    i need to change my yahoo account successfully can u help
    ..

    • Mark Jacobs Reply

      This article you’re commenting on gives instructions on how to do that.

  107. musharaf Reply

    can I change my e mail address from yahoo.com.sg to yahoo.com

    • Mark Jacobs Reply

      As the article says, just open a Yahoo.com.sg account if it is available and switch to using that along with occasionally checking your old address for emails from people who don’t have your new address.

    • Leo Reply

      I don’t believe so, no. You need to simply set up a new account at yahoo.com.

  108. sandi Reply

    how can i make my new mobile the same as my gmail i put the wrong name in

    • Connie Delaney Reply

      Just delete that account off your phone and add it in again correctly.

  109. sherry Reply

    I have Windows Live mail and my ISP is frontier.com My husband died about a year ago. How can I change my Win Live Mail email address to just [email-removed]? Do I need to keep my old address for awhile…until everyone starts using my new address?

    • Connie Delaney Reply

      It’s a good idea to keep the old address for awhile. Some services will allow you to forward it to the new one while people get used to it.

  110. Pankaj Reply

    Hello Leo sir,
    I want to know the process of changing (editing)date of sent emails in our sent boxes.Due to certain reasons we want to manipulate the date of emails to oue client and also want to keep the record for presentation .If it is possible to make this please guide the way we can get achievement to perform the same.Hope to listen from you soon.
    With regards
    Pankaj yadav

    • Leo Reply

      Depends *entirely* on the mail program you use. In most cases it is simply not possible.

  111. Sajid Ayaan Reply

    it is possible to get my gmail and hotmail mails in my website through some APIs…..????

    • Leo Reply

      Depends on what you mean by “my website”. Certainly you can uses POP3 access to pick up the email.

  112. Priya Reply

    i had change my password but still it was opened in my Brother’s mobile can he access my account without using new password. if yes then how can it remove? if he is staying out of country.

  113. James Reply

    I got this new email address but the person who had it before must of deleted it, but all their stuff is still connected to it facebook etc anyway i can clear the email address from all these?

    • Mark Jacobs Reply

      There’s nothing you can delete. Facebook and other sites connected with that account will still continue to send emails to that account. What you might be able to do is message this person through Facebook or one of the other services you are getting emails from in their name and let them know which accounts are affected. This is much worse for you than for them, as in a way you are the owner of their Facebook and other accounts.
      I don’t suggest marking those emails as spam as it might cause your emails from Facebook to be sent to the spam folder.

  114. Hojjat Reply

    Hi. I have an Email “{removed}” and I want to change to “{removed}” It is possible? If you help me I will thank you a lot.

    • Leo Reply

      Since they’re both from the same ISP you’ll have to contact the ISP. (And NEVER post your email in a public forum like this – it’s an invitation for spam and worse.)

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