Someone’s sending spam that looks like an Ask Leo! recommendation. It’s not, and it gives us clues to keep in mind when evaluating any email message.
Keeping your account, your contacts and the contents of your email private, safe and secure.
Email account theft is rampant. If it happens to you, there are several steps you need to take — not only to recover your account, but to prevent it from being easily hacked again.
A scam claims your email account has been hacked, possibly even including a password you’ve used. Don’t be fooled.
Entering your email address incorrectly might just be a typo, but it can have surprising ramifications.
Your password protects your account from unauthorized access, but it doesn’t protect your email address from exposure.
Two-factor authentication is an important security tool. To access those accounts in some software programs, though, you may need an app password.
It used to be that simply viewing a malformed email could allow a virus to spread. Thankfully, that’s no longer the case with modern mail programs.
If your account is ever part of a breach, secure your account to avoid further risk.
There is no support phone number for the major free email services. So what’s up with the phone numbers in search results?
Closing an email account is many people’s first reaction to getting hacked and seeing spam sent from the account. It rarely helps, if even possible. I’ll explain.
After an online account is deleted, the ID or email address is eventually made available for re-use. It’s the same name but a different owner, and that can confuse people.
ZIP files are incredibly useful for compressing files and containing collections of files. Unfortunately they’re also useful to hackers, spammers and scammers.
I get questions like this all the time. Individuals’ accounts have been hacked and they want to know who did it, or they already believe they know. And with that knowledge they want to do something. Typically, they want to see the offender get punished in some way. Sadly, life on the internet just isn’t […]
There are numerous people and programs that can track your internet activities… if you are really that interesting.
It’s pretty scary that you are getting notifications from someone else’s account – but not scary for you!
There are possibilities here that are, perhaps, even more unsavory than having someone you know reading your mail. So first things first!
This is a system designed to help you recover your email account if something should go wrong… and things go wrong more often than you would like to think!
Installing a recently unsupported operating system so you can use an email program that hasn’t been supported for years is something I’ll advise against. There are safer ways to go.
A sudden change in location in accessing your account could mean that someone other than you has logged in. So Hotmail has added some extra security.
Viewing an email in HTML seems to be the default in the new Outlook.com. There is no easy way to change it. So why are you seeing this message?
If you didn’t change the folder rules, then who did? I’ll show you how to fix this problem.
When a hacker has access to your email account, they can do anything — even change settings you know nothing about. Let’s take a look at some of the possible dangers.
There are both legitimate and malicious reasons why a link author may send you to a place that is different from the link showing in the status bar. Let’s look at why that may happen.
It’s frightening, on the server side, to watch the constant attempts being made to slowly brute force a way into email accounts. So it’s safe to assume that if Google notified you – someone got in!
Email is ubiquitous and convenient, yet surprisingly not very secure. I’ll look at why that is and when you should worry.
With email account hacking on the rise, it’s important to understand what it takes to keep your account (and its address book) safe from compromise.
Email accounts don’t get viruses. Depending on what you’re seeing, though there is something that email accounts do get, and that is: hacked.
If you try to login to your Hotmail account and the password won’t work and your secret questions are all different, it’s pretty clear what’s happened.
I’m asked daily to reset lost passwords, recover hacked email accounts, or retrieve lost information in them. Here’s my answer.
A good rule of thumb is to begin at the bottom and work your way up in the headers to determine where an email is from.
The outlook is grim if your email account has been stolen, but there are a couple things that you can try to do to recover it.