Articles tagged: password recovery

A woman looking at her mobile phone with suspicion.

Why Do Services Like Google and Microsoft Ask for a Phone Number?

Many online services request your phone number. I'll look at how that's typically used and why it's a good thing.

Access Denied!

Why Do I Need Another Email Address to Access My Account?

This is a system designed to help you recover your email account if something should go wrong... and things go wrong more often than you would like to think.

Password Frustration

How Do I Recover My Outlook Account?

Outlook.com, Hotmail, and Microsoft account compromise and loss happens. Here's how to get your account back depending on what happened to it.

An office setting with a person sitting at a desk, visibly frustrated. The desk has a computer displaying a 'forgot password' error on the screen. The person is a middle-aged East Asian man in business casual attire. He's holding his head in one hand, and there's a notepad, a cup of coffee, and a smartphone on the desk. The room has a window with a view of a city skyline, suggesting an urban office environment. The atmosphere is that of stress related to forgotten credentials, with natural light coming from the window.

How to Recover an Outlook.com Account Without the Recovery Phone or Email

If you don't have access to your account recovery phone number or alternate email address, there is a process you can go through to regain access to your account -- maybe.

Login

How Can I Delete an Old Account If I Can’t Log In?

If you've lost your password, there may be recovery steps. If you've also lost your email address, recovery becomes significantly more difficult.

A Server Farm / Data Center

How Do Websites Keep Passwords Secure?

A high-level overview of how websites and services should store passwords security, so next time there's a breach you'll know what to look for.

Hacked!

How Do I Hack Someone’s Account? How Do I Hack My Own?

These are oversimplifications of many variations on the same basic question. People want to hack into other people's accounts, or even their own, for a variety of reasons. Some sound perfectly legitimate. Others, not so much. And others are just blatant attempts at theft, harassment, or revenge. What's really scary is that I get these requests ... Read more

Your password is . . .

Why Can’t Online Services Tell Me My Password?

It's for your own protection, and the result of fascinating mathematical wizardry. And if they can tell you your password? They're doing security wrong.

Handing Over the Keys

How Do I Gain Administrative Access to a Second-hand Computer?

It’s important to understand the risk of buying a used computer.

Passwords on Sticky Notes (Don't Do This.)

View Your Saved Passwords in Google Chrome

Google Chrome can save your and display your passwords. That's convenient, but is it secure?

Entering a password into LastPass, with visibility enabled

Why Am I Getting “Invalid Password”?

"Invalid password" messages frustrate a lot of people, particularly when they're certain they've typed in the right thing. I'll review how what you enter might still be invalid.

How to Choose Good Security Questions

How to Choose Good Security Questions

Security questions are a cornerstone of much internet security. I'll look at what they are, how they fail, why you should avoid them, and what to do if you can't.

Sign Out!

How Do I Force My Email Account to Close on Another Device?

There are possibilities here that are, perhaps, even more unsavory than having someone you know reading your mail. So first things first!

Hacked!

Would changing user names result in additional security?

Common wisdom is that you should change passwords periodically; so should you change user names too? My take: common wisdom is wrong from the start.

How Do I Create a Windows 7 Password Reset Disk, and Why Would I Want To?

Windows includes a little-known and little-used feature that allows you to reset your Windows password if you've lost or forgotten it. There's only one catch: you need to prepare.

How do I change my Hotmail alternate email address?

Your alternate email address is critical should you forget your password or lose access to your Hotmail account. I'll show you how to set or change it.