When your favorite operating system, software program, or online service gets updated, it can take some getting used to. What was once familiar may now require learning new ways to get your tasks done.
You may know that Google in their wisdom have changed their Google mail to a new format. To some, it may be great, but to us “old fogies,” we are pissed off BIG TIME!! Why must Google change something that is NOT broke? Why also don’t they give those of us who want to remain on the old format the option to do just that? Do you know why they may have changed? Do you also possibly know if there is a way I can revert back to their “old” format?? Your help would be GREATLY appreciated.
I’m afraid you’re not going to like my answer.
When this post originally appeared, Google had just changed the layout of the Gmail interface. As it turns out, I actually get this question periodically about almost every major online service. Google, Hotmail, Yahoo! and others all go through periodic major updates, and some set of existing users get quite upset. At the time I’m making this last update to the post, it’s MSN.com that’s going through a fairly major facelift.
Just about any site online or even software that we use goes through periodic changes. When they take on a major update, it’s going to upset some of its user base. It’s a cost of doing business.
And that, really, is what it all comes down to: services and software you use are, first and foremost, businesses in a highly competitive environment.
What’s the single biggest challenge you face using your computer effectively?
My goal was to find out today’s burning issues, and with that information fine tune where I spend my time and energy.
You did not disappoint. I was overwhelmed with the number of responses, for which I am truly grateful. Of course that contributed just a little to it taking longer than I’d expected to process the results.
I want to share with you what I’ve learned, some of the tweaking that has already happened as a result, as well as some thoughts for the future.
I responded to a question a couple of days ago regarding Windows 8 that ended with “Why did Microsoft do this, when everybody wanted the familiar old XP style?”.
My response included a pointer to my “Why ask why?” article, as well as pointing out that, no, “everybody” didn’t want the familiar old XP style. In fact many people have come to actually prefer the Windows 8 interface once they’d gotten used to it.
The response? “The User should never have to get used to it.”
That got me to thinking. In an ideal world that’s absolutely correct.
But we’re far from living in an ideal world, and that means that’s nowhere near practical.
Why does most software get bigger and bigger as times go by with each version?
You know, that’s a common problem and actually a very common complaint. What I can tell you is that it’s not likely to change. But let me throw out a few of the reasons that I can think of that might explain why it’s happening.