Technology in terms you understand. Sign up for the Confident Computing newsletter for weekly solutions to make your life easier. Click here and get The Ask Leo! Guide to Staying Safe on the Internet — FREE Edition as my thank you for subscribing!

“Chkdsk Cannot Run Because the Volume Is in Use by another Process” — What Does It Mean and How Do I Fix It?

I think I’ve got a problem with my hard disk. I tried to run Chkdsk, but I keep getting this “Chkdsk cannot run because the volume is in use by another process” error. What’s that mean and what do I do to fix it?

Chkdsk is an important and little-understood command-line utility that comes with every version of Microsoft Windows. Its purpose, as its mangled name implies, is to “check” your “disk”.

In order to do its work, Chkdsk needs complete and exclusive access to the disk it’s about to check. If it doesn’t have that, “Chkdsk cannot run because the volume is in use by another process” is the result.

I’ll look at why, what to do, and what it looks like as it happens.

Become a Patron of Ask Leo! and go ad-free!

  • Chkdsk requires exclusive access to a disk in order to make repairs.
  • “Chkdsk cannot run because the volume is in use by another process” results when any other program is accessing the hard disk.
  • Windows itself is often that “other program”.
  • Running Chkdsk as part of the next system boot is the most common solution.

Chkdsk cannot run …

Here’s the scenario we’re talking about:

Chkdsk cannot run because the volume is in use by another process
“Chkdsk cannot run because the volume is in use by another process.”

To see it yourself:

  • Start a Windows Command Prompt as Administrator.
  • Run the command chkdsk, including either the “/f” (fix filesystem information errors) or “/r” (repair disk physical errors) options.

As you can see, “Chkdsk cannot run because the volume is in use by another process” is the result.

The “other process”? Windows itself.

… because the volume is in use by another process

In order for Chkdsk to be able to fix or repair a disk, it needs to be the only program accessing that disk. (“Volume”, in the error message, is simply another term for “disk”, or more correctly, “partition”, and “process” is another word for “program”.)

If any other program has a file open on the disk, it’s considered to be “in use”, and Chkdsk can’t get the exclusive access it needs.

“But I have no programs running!” I hear you say.

Yes, you do: Windows is running. In fact, Windows has several files open, including the files containing the registry, the system paging file, and the executable files that make up Windows itself.

Chkdsk cannot fix or repair a drive from which Windows was loaded while Windows is running.

Chkdsk on other disks

While getting this error on the Windows drive is the most common, it’s certainly not the only case. Let’s say you have a drive “D:”. If you have Windows File Explorer open on drive D:, or perhaps have a document open on that disk, the same situation applies.

The solution is easier, though: close those programs. Make sure nothing is accessing anything on that drive and try again. You should be good to go.

Unless, of course, you happened to have moved your paging file to D:, in which case you’re back in the “can’t do it while Windows is running” situation, since the paging file is always open while Windows is running.

Chkdsk on C:

The answer is actually in part of the error message we see:

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Answer the question with a “Y” for yes, followed by Enter, and Chkdsk will run the next time you reboot Windows, before Windows itself begins to run. That’s the only time Chkdsk can have the exclusive access to the system disk it needs.

When Chkdsk runs

When you reboot, the reboot will proceed normally, until the screen changes to give you the opportunity to skip disk-checking.

Skip chkdsk on boot option
Skip Chkdsk on boot option.

As the message indicates, you have a few seconds to press any key on the keyboard to skip the disk check, after which Chkdsk proceeds.

Chkdsk running at boot time
Chkdsk running at boot time.

Once Chkdsk completes, the computer should reboot and load Windows normally.

Information generated by Chkdsk running at boot time is saved to the system event log. The article How Do I See the Results of a Chkdsk that Ran on Boot? shows you how to view it.

Chkdsk cannot run: the bottom line

“Chkdsk cannot run because the volume is in use by another process” simply means that in order to fix your hard disk, Chkdsk needs to be the only program accessing it. For some drives, that’s as simple as closing the programs that are active on the drive in question. For the system drive from which Windows was loaded, it means you need to allow Chkdsk to run the next time you reboot.

If you found this article helpful, I'm sure you'll also love Confident Computing! My weekly email newsletter is full of articles that help you solve problems, stay safe, and give you more confidence with technology. Subscribe now and I'll see you there soon,


Podcast audio


Video Narration

32 comments on ““Chkdsk Cannot Run Because the Volume Is in Use by another Process” — What Does It Mean and How Do I Fix It?”

  1. I know you use a program like Snagit to capture most of your screen shots. How did you capture these since Windows is not yet running so you could not have software running? (I guessing you used a command line pipe.)

    Actually what you’re seeing is a separate copy of Windows 7 running in a virtual machine. I can capture the entire boot process and more that way. I happen to use Parallels Desktop.


  2. What is the difference between “/F” (fix) or “/R” (repair) when choosing those options?

    Fix fixes logical errors (confused data), and Repair looks for physical defects.


  3. Hello Leo, Yes, “chkdsk” is a valuable tool and i like to run it on my machines at least once a month or so, but it is time consuming as well. I like to go about doing it a little differently. I go to the “C” Drive’s properties window, click on the tools tab, then check the box under error checking labeled check now, which then brings up the check disk window. the automatically fix file system errors box is already checked, be sure to check the box for Scan for and attempt recovery of bad sectors. Then start. You then get the proverbial “Windows can’t check disk while in use, do you want to check for errors the next time you start your comp. Click the schedule disk check box, Restart. I do this before i retire for the night & the next day check and see the results.
    Keep up the great work Leo! I’ve been a faithful subscriber for years! J.

  4. Is it legal to run Windows inside a virtual machine? Chkdsk is not included with every windows. it is included with xp or greater.

    In Windows 9x it was called scandisk I believe. I do believe it’s legal, assuming you have a legal copy of Windows, of course.


  5. What is the disk fixing? Parity? I load JPG files from my camera’s memory card and when I back up the hard drive to my external back up drive, an error occurs which stops the process. I wondering what conclusions I can draw from this. Is the hard drive failing or are corrupt files from my camera being copied to the hard drive. An if this is the case, why can I copy from the memory chip to the hard drive and then be disallowed from copying the hard drive to an external disk drive with the same copy command?

    This would be a hard disk problem, though not necessarily that it’s about to fail. CHKDSK or SpinRite would be my suggestions.


  6. In XP Home, Start, Run, eventvwr, Application tab, then look for Winlogon files. These files are more readily found by clicking the Source column header, found at the top, to show the results in an alphabetical list. Clicking twice presents the list in reverse order so that Winlogon is likely right in front of you. Not all Winlogon files will be Chkdsk data, but most will be, likely. Double-clicking a file will render a small window of data where you can review the Chkdsk results. Further, UP and DOWN arrows, to the right, will navigate, as expected, and a copy button (double paper button below arrows) will copy the report to the clipboard which can be pasted into Notepad or WORD to preserve their history.

  7. Hello Sir. How come chkdsk still aint running even if Ive rebooted my pc for like 10 times? Please help. Ive read all sorts of blogs/forums on web but yours I think was the most convincing…& has the easy steps. But chkdsk still aint working 🙁

    I’d have to know what steps you take – exactly – to start chkdsk, and if you see any evcidence that it ran at all. You might also look in the event log: How do I see the results of a chkdsk that ran on boot?


  8. Leo, thanks for your detailed information on chkdsk, running chkdsk finally allowed me to delete a folder on my desktop that had been haunting me for some time.

    I run a dual boot system Windows 7 64 bit alongside Linux Ubuntu 11.04, I believe my issue was that I copied some files from Linux into a Windows folder which had special characters in their names. I believe this is the case since I can access drives on the Windows side from Linux but not the other way around.

    I had trouble running chkdsk because I would enter Windows before my Linux grub menu would time out which was always before the 10 second chkdsk bypass message (I would hit enter on the Windows operating system in the grub menu). After letting the grub menu time out, the chkdsk message appeared and I let it run with the /f command to fix, it fixed the files (actually removed them) and allowed me to delete the folder. (I should note that I have changed my grub menu to load Windows 1st and also have a 30 second delay instead of the default 10 second)

    Thanks again.

  9. I am trying to reset my computer to an earlier date but I receive an error message as follows, system in use also I have tried to do command prompt as described in your blog but comes up error not alowing fix or repair disk after already saying yes to repair upon reboot what can I do. i also do not have a Windows 7 disk my computer came preloaded with windows 7 home premium 64 bit with 2 point touch please can you help me.

  10. hi, I’ve run into the same problem, but in my case when it boots after “windows will now check….”, it says:

    cannot open volume for direct access.
    autochk cannot run due to an error caused by a recently installed software package.

    here’s the problem… I haven’t installed any software for the last 6 months.


  11. For any other readers coming across this who may have a similar issue to Martha when running chkdsk on Windows 7: “cannot open volume for direct access. autochk cannot run due to an error caused by a recently installed software package.”

    Try booting from external media (like a CD ROM drive or a USB drive) and then running chkdsk using the /X option to dismount the drive. Then nothing is running off your main hard drive, and chkdsk will be more likely to run without this error. It worked for me.

    A good way to do that is to create a system repair disk, boot from the system repair disk, and then run chkdsk from the system repair disk instead of running chkdsk from your harddrive.

    Here are instructions how to do that:

    {Copyrighted material removed. It’s all at the link below.}

  12. “Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)” I type y amd it tells me it’ll run next time the system restarts, but when I restart the computer, restart is perfectly normal. It skips over the chkdsk. Help???

  13. I found this to be true and have another way to do this. I use Glary Utilities and it is part of their clean-up process to do this which is done at the next start-up of your windows program. They also do an excellent job of cleaning up old files, etc.

  14. I have a problem where I continue to get the same message that “chkdsk will not run because the volume is in use by another process” even when running the disk check on boot-up AND when running the disk check from command in recovery drive X (recovery options), on windows 7 home.

    Any ideas about how to fix this? Specifically, I want to stop getting this message on boot-up and be able the check the disk on boot-up.

    April 16, 2019

  15. I do not get the option to run chkdsk the next time system restarts. the option i am getting is “would you like to force a dismount on this volume “. What should I do? My system does not boot and I am currently using the command prompt from the windows repair options which i accessed by shutting down and turning on the PC 3 times.

    • With Windows repair the “C:” drive may not be the “C:” drive when you boot normally. Check the other drives that are present when you boot that way and look for the one that contains what is normally C:. Run CHKDSK on that.


Leave a reply:

Before commenting please:

  • Read the article.
  • Comment on the article.
  • No personal information.
  • No spam.

Comments violating those rules will be removed. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication.

I want comments to be valuable for everyone, including those who come later and take the time to read.