One question that shows up almost every day in the Ask Leo! inbox is how to remove malware.
The scenarios differ, but the problem is the same: a machine has been infected with spyware, a virus, or some other form of malware, and that machine’s owner is having a tough time getting rid of it.
And often there is anti-malware software installed that “should” have taken care of it before it got to this stage.
Hopefully, that’ll never be you. If it is, let’s review the steps I recommend for removing malware and reducing the chances it’ll happen again.