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14 comments on “How Can I Avoid Losing My Business Email Account?”

  1. For what it’s worth, I haven’t used AT&T ISP for many years but have been able to continue to use my email address without issues. I believe ATT&T’s email actually comes under the Yahoo umbrella, so maybe that’s a factor.

  2. Barbara: If you are on a limited budget, don’t bother getting a private domain (your own domain). It costs money and the pricing schemes will drive you nuts. If your concern is losing your email account, then consider that if you miss a payment for your domain you’ll still lose your account. A domain will cost you anywhere between $2 to $1000 (or more) per year, depending on the domain registrar (the seller) and the domain (.com, .net, .org, etc.). There will also be limitations on the email account storage size, which can cost extra if you go over. You can expect the pricing to change every year, depending on the popularity or demand for a top level domain name. Of course, the registrar will want to have a credit card on file to renew the registration automatically every year.

    If your concern is that you’ll lose your email account because of a screw-up by your email provider, know that any domain registrar or email account provider can also mess up, so this type of problem is not exclusive to Microsoft. Of course, Microsoft is the most likely to mess up or simply to lose interest in a service they provide and drop it (there is a long history of that). Relatively speaking, gmail (Google) is more reliable than Microsoft. Or try One way of providing yourself a safety net is to have two such free email accounts and have your primary forward everything to the secondary. Of course, backing up your email is good practice, but that won’t protect you from a mess-up by your provider.

    • All of these concerns — plius my almost-non-existent budget — are all reasons why I myself don’t go out and get myself a domain name. I’m really interested to see what Leo will answer that will make all of these problems magically vanish.

      (If I sound a tad angry, it’s because Leo sounds a tad glib. “Oh! Just get you’re own domain, problem solved!” Yeah. Right. Try doing that with a budget that allows a lot less than $200 a month in discretionaty income with two dozen other possible (and often needful, rather than truly discretionary) purchases competing.

      • One of the things I learned very early on is that I can’t solve absolutely every variation of every problem. Attempting to do so makes even more people annoyed, makes the answers incredibly convoluted, and basically ends up helping fewer people, not more.

        I’m sorry that you’re in the financial straight that you are. And, indeed, I know you’re not alone. I don’t mean to sound glib.

        However, this answer, specifically, was targeted at businesses. It’s in the very title of the article. I’m assuming you don’t run a business. A free email address might be the most pragmatic solution for someone in your situation.

        That being said, if an email address for life is still important to you, and you can afford $10 to $20/year, then registering your own domain and setting up email forwarding (included at many registrars) remains a solution.

        • I have a couple of domains and I{ve been using 100WebSpace, a free web site service for my emails. 100 MB is small storage but it’s definitely enough to hold my emails long enough to download them or have Gmail fetch them. If 100WebSpace or Google ever go out of business, I still have my domains registered prepaid for the next 9 1/2 years at $17 a year.

          • And if you secure your account properly, using a long password and maintaining up-to-date recovery accounts, free email services with major providers such as Gmail are pretty safe.
            I have 4 recovery email addresses, and I make sure my current phone # is associated with my account.

  3. [I still cannot reply directly to a poster] About the discussion on getting your own domain: The question is what problem are you trying to solve? Based on the original question the problem was some glitch in accessing the questioner’s Microsoft account or Microsoft email. Just saying to get your own domain is not a solution to that problem or most any other email problems – regardless of the cost. The issue is one of reliability of the email and domain provider. In general, if you’re running a business, it is not a good idea to use a free email service. At the very least, it looks unprofessional and tacky – especially for a lawyer.

    • “get your own domain is not a solution” I, of course, disagree. With your own domain you have multiple options on how to handle your email, and can change them at will, without changing your email address.

      Yes, you’re still at the mercy of you domain registrar, but a) there are good ones, and b) since it’s a paid relationship you typically have many more support options.

  4. Given this recommendation is based on getting one’s own domain, I wonder : is it true that if you buy a domain and start using it for mail, you should never stop paying for it, because bad things might happen to you if someone else grabbed it ?

    Also, what about that other commentator’s allegation that the price might suddenly go up for your domain after you have subscribed to it ? Is it true ?

    • That’s a good point. If you don’t keep up your subscription for that domain, it’s possible for someone else to get that domain and the would get your emails similar to what can happen if you let your account lapse on a free email service. As for the subscription fee increasing, that’s also a possibility but it’s unlikely to become exorbitant.

  5. With Tutanota, even a free email plan protects you from anyone reusing your email address after you have closed your account (but you’re not allowed to use a free plan for business). I think Proton Mail does the same.


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