Articles in Category: Administration
Items related to Leo, Ask Leo! and overall website and related operations and administrivia.
A laptop monitor started showing turquoise after getting cold out in the
car. Sounds like a hardware problem.
Macrium asks for your username and password when scheduling backups because
it needs to know how to log into your computer.
Programs cause Windows to wait on exit because they have something else to
do. A clean shut-down requires that all documents on the computer be properly
Problems reading CDs in a DVD drive could be because the CD is faulty, or your
drive is incompatible. There is an easy way to tell which it is.
Android firewalls are still not necessary. Both because of the way the
device interacts with the outside, and the (still slight) prevalence of
You will not be able to determine the administrator password on your computer because it
is encrypted. There is a possible hack to reset it.
A router will not improve an internet connection speed, but it could be a
necessary addition to your computer safety.
If you clicked on a link in a spam email, you should immediately do a
thorough scan of your computer. Unless you are not running a Windows
Hotmail logins will not be remembered if cookies are deleted or turned off.
Your computer’s cookie settings need to be reset.
Awful progress bars can drive us crazy, but there’s a good reason for it.
Progress bar software is difficult to write.
A computer with no CD drive still needs to have software installed on it. It
can often be done through your USB drive.
Deleting history to free up space depends on what kind of history you are
talking about. But it probably won’t be much space.
You should update drivers only when you are having a problem with your
computer. Driver update utilities, that update regularly, are not
CHKDSK will not run on DVDs because it is a hard disk repair and checking
utility. DVDs are not hard drives.
System restore can disappear from the Start Menu for many reasons. It’s easy
to search for it, but learning to back up your computer is a better idea.
Too much bandwidth seems like a misnomer, but if you are not using it, why
pay for it?
To convert wpg files you’ll need a graphics program that can understand Word
Perfect graphics files.
Seeing only half a picture in Thunderbird seems odd. Perhaps the preview
screen is cutting it off.
One sound working is good news. Sounds like you are plugged in! Setting the
rest of the sounds can now be done through the Control Panel.
Sometimes quick launch shortcuts stop working after a software upgrade. The
solution is kind of a hack.
A missing driver for a camera can very often be found on the website of
the company that manufactured the product.
You can block floating ads from websites with your hosts file, but you should
first consider if that is really a good idea.
Ransomware infecting an external drive is a danger if your computer itself
is in danger of a malware infection.
Using Quicken with online banking is secure if your computer itself is
secure and you practice safe computing practices.
Windows 7 hosts file can only be edited with specific administrator
privileges starting with the Vista operating system.
You may still be getting viruses even though you run Norton because of your
own computer habits. There are a few steps to take to increase security.
Firefox on Windows 7 64-bit may run into difficulties from extra add-ons and
need a reinstall. As far as safety? You are the one in control of that.
Outlook vs. Windows Live Mail is going to be a matter of taste and
functionality. Comparing their history might help you decide which one to
Printing the document path in a Word document is simple. In fact, you can
insert a lot more information than just the path.
Multiple administrator accounts can be difficult to keep updated on a
Windows PC. You may have to log into each account.
An error after running a registry cleaner is, unfortunately, all too common.
I’ll point you at an article with some steps to try.
The “handwritten” signature at the end of each Ask Leo! newsletter is nothing
more than a picture of a signature inserted into the email.
Microsoft Fix it works on only the specific problem that it is designed to
fix, so it is not a general, over-all fix-it solution.
You’ve tried it, given it a fair shake, but Windows 8 just isn’t for you. You want to go back. I’ll review a six-step process to revert. They’re just six BIG steps.
You won’t be able to play an .avi file directly in a DVD player. Look for
DVD creation software that allows the disc to be burnt properly for DVD player
Solid state drives with flash memory will wear out much slower than their
very cheap counterparts in thumbdrives and dongles.
Closing a Gmail account requires several steps. If there is a problem, the
error messages will help sort out what’s going on.
In order to post comments on a website, you need to have your computer
configured in a way so that spam prevention programs can work. Otherwise, you’ll
Copying a large video from a camera should just work – unless there is not
enough room, or errors, on your hard drive.
Office programs that take a long time to start and stop is a tough one to
diagnose long distance. There are a few steps to try to get you back up to
Windows Live Mail storage should increase as you need more space, although it
might be better to use your own PC for your email storage and bypass online
You can safely wipe old hard drives using a USB connector and free software.
Giving them away will require a local solution.
Google Redirect/YellowMoxie sounds like a virus. Time for some step-by-step
malware cleaning of the computer.
Installing Windows 7 within Windows 8 is a great way to have both operating
systems available on one computer. It can be done with Virtual Machine
Can you re-install a copy of Windows 7 into a virtual machine on the same
computer? There is only one way to tell.
Determining if an email was sent when someone says they sent it is tricky to
impossible. Email is just too easy to forge.
Burning Ubuntu to CD can no longer be done with the latest release. The file
is large enough to need a DVD disc.
Along with the new tiled Start menu, Windows 8 includes some new default behavior, causing some to believe that applications only run full-screen. For traditional apps, that’s simply not true.
Too many emails sent at once can trigger spam filters on your email account
and cause return error messages.
A picture copied into Word won’t print if hidden code from the web page is
not copied correctly into Word. There is an easier way to print the