Using all upper-case characters is the internet form of shouting, and is considered quite rude. Don’t be surprised if you get a grumpy response.
It appears that the look and feel of msn.com is changing yet again. To many that have msn.com as their home page, this change may or may not be welcome.
I hear regularly from people who call themselves “dumb” or “stupid” when it comes to computers. There’s little that frustrates me more.
It may not be fair, it may not be politically correct, but the practical reality of the internet is that speaking and writing English well, matters.