How do I get the old msn.com homepage back?

It appears that the look and feel of msn.com is changing yet again. To many that have msn.com as their home page, this change may or may not be welcome.

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The msn.com page has changed again and there seems to be no way to revert back to the original. Why does Microsoft impose this on people without giving a choice? Everyone just HATES the new version of msn.com. Is there a way to revert to the page as it was before?

As I update this article for the latest round of changes, I’ll show you what’s happening. I’ll also make some guesses as to why the changes were made, and what your options might be. The answer might very well be “not many”.

MSN Preview

As I write this today, September of 2014, the changes are in “Preview” mode.

If you visit MSN you’ll see the site’s home page looks something like this:

Old MSN Home Page

Notice the preview announcement banner at the top. Click on Preview it today and you’ll get a little promotional pop-up telling you how wonderful the new MSN will be:

MSN marketting

Click Start Now, and you’ll switch to the new MSN look-and-feel.

The new MSN

 

The New MSN

As you can see it’s quite different.

Note that there is a Feedback button in the lower right. Click on that, and you’ll get a “Send Feedback” form that you can fill out:

MSN Feedback Form

So you do have a way to get your comments on the change back to Microsoft. However, I don’t want you to get your hopes up. As I’ll discuss in a moment, it’s extremely unlikely that changes like this can be avoided.

Reverting the preview

While this new look is in “preview” mode, you can go back to the old interface. Click on the gear icon in the upper right of the MSN home page, and you’ll get a drop-down menu:

Exit Preview Option

Click on Exit the preview and you should end up back with the old MSN interface as it was before this most recent change.

Important: if the “Exit the preview” item is not present, then it’s very likely that the preview period is over, and the new interface has become the interface for MSN.com.

Why change?

Simple, really: the internet almost demands change. Competition requires change.

home page


The term home page has two distinct and only semi-related meanings: 1) The page of a web site that is displayed when
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The fact is that many sites must update their look and feel periodically to move to more current design standards, to look “fresh”, to learn from usability issues encountered in previous versions, and ultimately to remain competitive.

Change is absolutely inevitable. I’ve written about it before.

The design of a website is also a matter of taste. What’s important to some is unimportant to others.

I disagree with your comment: “everyone” doesn’t hate it. Perhaps most of your circle of friends and contacts, but almost certainly not everyone.

I’m sure that as many people will love the new msn.com look and feel as will hate it. And many others will simply not care. In fact, if Microsoft has done their usability research properly – as they likely have – the number of people who like the new MSN will far outnumber the people that don’t.

I realize that means nothing if you’re one of the people that don’t like it.

Offering a choice

Unfortunately, having Microsoft maintain all versions of every web site forever and allowing you to choose which version you want to use is simply not an option.

The old look of msn.com will disappear eventually. It’s unrealistic to expect Microsoft to maintain both the old version and the new simultaneously beyond the trial/preview period. Especially for a free website, the expenses of doing so simply don’t come even close to justifying it.

And we’ve been here before. Hotmail changed its look, and then later changed to Outlook.com. Eventually the old Hotmail disappeared completely as Outlook.com became the new official interface.

Your options

If you don’t like the new look and feel of MSN, the news isn’t good. It’s likely that the old interface will also disappear forever.

Your choices at that point are limited:

Personally – I have no strong feelings about the change. It’s just another website, and its design is just another, using what are current design practices. I can take it or leave it, so I expect as needed I’ll simply adapt.

But, as I said above, it’s all a matter of taste and that’s just me.

And no interface, old or new, will please everyone.

This is an update to an article originally posted : November 18, 2009

There are 105 comments:

  1. Mark Jacobs Reply

    Coke also did consumer studies before introducing the New Coke. Mass consumer dissatisfaction made them revert to the old Coke. I know many people who can’t get used to the Office 2007 ribbon. An option to use the older interface would make everybody’s life easier. Like MS did with Office 6 when they included the Word Perfect keyboard shortcuts.Yahoo gives you a choice between the old and new interfaces which is great for netbook users. One problem is that MS doesn’t feel they have to try as hard to ease their own users into the new system as they did when trying to win people away from a competitor.

    • Nick Reply

      It is a great many years now since I converted to the third option: No Coke.

      :)

  2. Mark Simoncelli Reply

    This new Web interface Sucks!
    I Hate its bland new look and if i cant get it back the way it was before I Gone Hello Apple Browser or FireFox…
    I don’t know how such a big Company like Microsoft can hire the most Retarded Designers and take
    ALL the Choice from there customers?
    [edited]

    People Hate change tossed down our throat when we have nothing to say about it…..
    For the Mean time Goggles Homepage seems to be my new sweetheart.
    Excellent Job there just give a big ol Pat on one of the Designer NERDS that Pooch this one up..
    Windows 7 is Finally a Great Os lets see witch one of those Lonely boys in Redmond slap some lipstick on the Pig after after this Home Makeover Botch job!

  3. Kevin B. Reply

    The new MSN home page is terribly done. My 14 year old son could have designed this in computer class! What a joke! For MSN to not give a choice for this is ridiculous……Bring back the old msn home page and tweek it a little at a time if the designers have to justify their jobs!

    Unhappy,
    longtime MSN user

  4. Rebecca Reply

    Oh, I see, so we’ve all been ‘randomly’ selected to be inconvenienced with this lousy ‘new look’. I can’t find the articles that I need to find, as quickly as I could before AND I NEED THIS FOR W.O.R.K. Folks, we are not getting our old pages back- I’ve asked 3 times now in the last week and a half, so get it out of your head.
    I loathe Yahoo and AOL and now, MSN is no better. We got our ‘old’ home page back at home, but perhaps only because we are MSN paying subscribers there. If you’re using it for free, like we do at work, I think we are stuck.
    As of today, MSN does not get to use my opinion and track my usage. I’m changing to another news oriented home page and I’ll come back to MSN when they come back to their senses. If you REALLY want to protest this, YOU MUST NOT USE THE PAGE– AT ALL.
    No activity on the page means no feedback. No feedback means that people have abandoned the page and maybe then they will recognize the loss of millions of users and connect the dots, so to speak.
    Not all ‘change’ works out for the better…And, that’s all I’ll say about that.

  5. Billy Metcalfe' Reply

    It sucks … I am now using AOL but will look at google …. color me gone …… MSN …..

  6. Gordon Reply

    When I clicked on Safety and went to in-private
    browsing, I got the old homepage back. Maybe
    for just a little while, but at least I can
    now enjoy the old style. Hope it works for you.

  7. Nicole Reply

    The New version is taking me a while to get used to, but what I miss is the weather option. The last one gave us four cities to choose from and did a rotating cycle and this one only gives you one option. Otherwise, I think it’s not so bad, but another change to get used to.

  8. ben zink Reply

    They should fire the entire team who made the new MSN. Where’s all information that I had on the front page, like my WX list! Could they have made fonts be any lighter. I can hardly wait to try to read them in a coffee house on a 10″ screen. Very Very ugley!
    Hate it! These are the same people who bought us Vista. To bad Apple didn’t put them out of business by making their prices realistic. They missed a great opportunity.

  9. Jeannette C. Perkins Reply

    I want my old home page back. This new page is ugly, and can’t live up to the old MSN home page. What happened to the old MSN videos? There was such a great selection. The new doesn’t compare. I will be shopping around for something better.

  10. jerry Reply

    I got the “preview” MSN I can not find anything.
    If they keep this I’ll have a new homepage!!!!!

  11. Constantine Reply

    The new homepage is cold, ugly. They could have designed something else, if they felt it necessary (why actually?) to change the page. But not this one for God’s sake! If I cannot have my old home page back, then please design something tasteful.

  12. Dorothy Reply

    I don’t like this new page. It’s disorganized and cluttered. I usually don’t mind change, but this one seemed to be poorly done. Next time ask for user suggestions on what we want the page to look like.

  13. Moshe Reply

    I don’t like the new MSN look either. However, I believe it DOES have all the same information as before – just rearranged a bit. To all the people complaining – it is THEIR web site – they can do what they want. If you want the old one, make your own!

  14. Margaret Louk Reply

    I don’t like change, but I live with it, I don’t like it when they move everything in the market, or on a web page. I stopped reading the news on one TV site it got too flashy and not enough substance. Now I have a different homepage on 3 browsers. I love the BBC one. I have one that is a local news station and the third is the msn, which I spend the least time on. I really hate what they did to CNN. Oh well.

  15. Steve Sturgill Reply

    They dare NOT change mine unless I give them permisssion – which I WON’T! I’ve been with MSN since 2003 and I pay an annual fee to have it just as it is. Should they tamper with it illegally, I’ll have no recourse but to drop them, and tell everyone else to as well.

    • Joel Reply

      I too subscribed to MSN for many years. They use the MSN Explorer browser (NOT Internet Explorer). They never updated this browser and soon you were getting lots of “your browser is outdated–you must update your browser to view this webpage” error notices. There were the accompanying browser crashes and slow to load pages too. I got so sick of it and the lack of support (they told you to downgrade your browser to I.E. 8) that I cancelled the whole thing-even after 10 years loyal subscriber. They never even said sorry or that they were working on the problem (you can only communicate with them by email and the responses obviously don’t come from this country). Now maybe its time to look at Chrome ?? Or, I hear that in the last month or so, they have finally updated the MSN Premium browser. Is it worth going back and trying for $100 per year???

      • Leo Reply

        FWIW: “MSN Explorer” was simply a version of Internet Explorer that had been rebranded with a different name. I would use IE, Chrome or Firefox and disregard the “MSN Explorer”.

  16. jpChris Reply

    This just goes to prove what I’ve been saying for decades: There’s waaay too many MBA’s at the top of the Corporate Food Chain looking to justify their salaries.

  17. John Valerio Reply

    This new and improved bersion is simply horrible. I am switcuin to a local area web page. too bad. I have been with MSN since I can remember.
    Good – bye

  18. Elise Mcclintick Reply

    Horrible. I spent 4 hours trying to see what was “wrong” with my computer after they sprung the new version on me. I don’t like the white background color or the expansion of the page. In fact, I just switched over to Yahoo for tonight but am sure that isn’t going to last. Oh my, CNBC is a possibility but no fun stuff there and too much of it on the new MSN. Too bad. They lost me. Also, John Valerio, do you have a son named John Hyde?

  19. julie B. Reply

    I don’t like it either. It looks washed out and boring. Please give it some color. Too much white bothers me.

  20. Karl Reply

    I had just got use to the last change, now they go and change again. I know that everything will change at some point. The fact is that most sites will give you a warning that a change will be made, not MSN they never have, not that i can remember. I also have to agree i don’t like the color they should have left it to where you could change it. They may still be working on it time will tell. This will in no way stop me from using msn. It will just take time for me to get use to the new look again. By the time i get use to this look they will change it again lol.

  21. Sandy Reply

    I would love to go back to the old MSN homepage. Is their even any way to customize the new one like you could the old one?

  22. AGG Reply

    I’m exhausted fighting with the Microsoft bully software in IE8. Leo, you have just barely toughed the surface. Sure, you can change your hompe page with the internet tools, then manually set your favorites and those quick links to appear on the favorites bar (I have Vista basic 32). The problem is this: RunDLL32IEDKCS32.DLL,BrandIE4 SIGNUP is triggered when you sign in (It doesn’t matter if, like you said, IE8 was downloaded without defaults and only with a custom installation as you proposed). This causes a folder called SIGNUP to be accessed. Inside of SIGNUP is an infernal file called INSTALL.INS which contains all the MSN web links, home page hijacking and orders to knock google out as a search engine and replace it with bing. The MSN butterflys are forced into your favorites bar and list (about FIVE of them). Then some MORE MSN sites are added along with “suggested sites”, bing traffic and other junk.
    I opened the INSTALL.INS in a text editor, saved a copy with a different name and modified the branding to my home page and wiped out the MSN, MSNBC and Fox news favorites packing as well as keeping the welcome page from coming on. I saved it and reloaded it an it had been changed back to the “optimized”IE8 with all the defaults even though I downloaded a custom settings version. What now? Do I have to alter the registry so the guilty DLL won’t run?

  23. Ruby Blumenfeld Reply

    Don’t like the new MSN page one iota! I will now use a google home page….

  24. Abby Reply

    I agree with all above, the new MSN homepage is absolutely aweful!!!!! Too washed out looking, way to much white, looks like a boring news paper, please listen to the people and bring back the old version. I too will give it a couple weeks to see what happens with MSN and if nothing I will consider Yahoo and others, too bad, not recommending MSN to anyone at this time.

  25. David Flammia Reply

    Adios MSN. Hate the new layout. Would rather see just about anything else.

  26. derek Reply

    new msn page is garbage. first time i saw it i thought i had timewarped back to 1996 or something. the old one was better for one simple reason– everything was there “above the fold,” with no scrolling down required. the way it’s arranged now is RIDICULOUS. HUGE images? why??!? to make us have to pgdown 5 times to see it all?? no thanks. i was close to eliminating msn from my life after the recent horrible redesign of hotmail, and this is so much worse even than that… definitely the end of the line for msn and me. i’ll go with yahoo or something.

    and for notenboom to say “Personally – I actually prefer the new look. I find it cleaner and simpler.” shows that either he is A) a microsoft suck-up or B) has absolutely NO taste. “simpler”..?? after smoking what?? having to scroll down and down and down and down to see what used to be immediately visible is the farthest possible thing from “simple.” notenboom is either shilling or is blind.

  27. Mrs. Wilds Reply

    I agree with all the people who HATE the new MSN page as I do too!!! I’m VERY computer literate and live online constantly. MSN has ALWAYS been my homepage and I’ve been very happy…until now. I really don’t want to switch homepages but I really hate this new layout and design…I’m considered one of the new “previewer’s” but I don’t want to be…I really really wish someone I could get my OLD classic view, everything in the right place for me, home page…MSN if you’re listening or reading PLEASE think of myself and ALL these other people who want the version they’ve become accustomed too back!!!!

  28. Denise Reply

    I hate it!!! One viewer suggested switching to “in private viewing” and got her old MSN homepage back. I just tried it and although I got the old page back, there are no photos and they will not load. The new page is very confusing, I’m going elsewhere.

  29. mark Reply

    Easy fix. I just did it. Didnt like the new look. What you need to do is clear/delete browsing history. Under tools, internet options. Select Delete and Delete all.

    Cheers

  30. Eric Reply

    I am all for change, especially when the change is for the better. Not only is the new MSN homepage different, it is inferior to the previous homepage. The changes may appear “simplified” but to me it looks a bit chaotic and washed out. The white page looks so simple it is akin to something a beginner would create at home. Someone needs to “Bing” these executives back into reality and fix this fast, because my personal hompage will no longer be set to MSN.

  31. Janice Wood Reply

    Please, Please give us back the old homepage. It is much easier to read and visualize. The new page is very bland and hard to read.
    Thank you.

  32. Linda Reply

    To change it back do what the guy above said. It’s Dec. 7th 2009 and I just did it to. It WORKED! Go to Tools at the top, Go to Internet options, and delete all. Close your wedpage, open it back up and it’ OLD BLUE :-) To keep it go to tool’s again and click on “use current” Thats it. I hat the new one two and will fight to keep old blue :-)

  33. Speedymarie Reply

    Adios, MSN. I do not like the new look and don’t have to stay around. For those interested, I’m changing to iGoogle and adding FoxNews and FoxNews Headlines to it. May add more later to really customize it for me. So long MSN…it’s been a pretty good 6 years.

  34. rocco catrambone Reply

    i have being with msn for ever. Simple the new home page is bad and i will change to another that i like. good by and to the people responsible, good luck you will need it when you are going to be out of the job.

  35. Sherry Reply

    I do not like the new MSN homepage and have already switched to another homepage. I read your article that you will be changing to this new format eventually no matter what anyone else wants because you find this change demanding to keep up with the changing internet. But if your old page wasn’t good would so many people have MSN as their homepage? The older version with the blue background was easier to read, I had everything setup I needed, now I can’t find anything on this new home page. I’m sorry MSN, I love the hotmail live, I love MSN messenger but will no longer have MSN as my homepage.

    “I read your article that you will be changing to this new format eventually…”

    Please understand I am not MSN, I am not Microsoft. I am not changing anything. Microsoft is. This web site is not associated with Microsoft and/or MSN.

    Leo
    14-Dec-2009

  36. Dianne Bowers Reply

    I was so glad to see the comments on how to get the old MSN.com home page back. Will definitely give the suggestions a try. I agree that the new look only looks cluttered; the old was so simple and easy to use. I hate to lose another favorite thing.

  37. bobby Reply

    I also don’t like the new page. tried the deleting cookies same new page Dec. 16.

  38. Rob Reply

    Well, I appreciate the honesty of the article as I know I must now “deal with it.” But, like many others here, the MSN Preview looks so dull and plain.

  39. Yuck Reply

    Here is one way to save money — don’t change the homepage look, and you will save tons for graphic artists, program to maintain two separate sites, and PR issues associated with change.

    Keep the old look — it have more info and was as interesting as reading a newspaper.

    I doubt this message will get through Microsoft’s thickhead, given the terrible Microsoft Office 2007 interface that will be maintained in the 2010 edition.

    It really is sad that a company would feel so inferior that they would pursue the last 2-3% of the population that cannot just adapt to the current interface. Instead, MS continues to put out garbage products in an effort to make things ‘simpler’.

    I have changed to Google for my homepage, and am using Google docs as much as I can – even though I own Office 2007.

  40. Eleisha Barnett Reply

    The new page is chaotic and washed out. I also have vision problems which prevent me from seeing the gray font whis is used instead of the crisp black font. Did MSN consider this at all? I’m afraid that unless that issue is addressed, MSN has lost themselves a loyal customer.

  41. Sharon Reply

    To get your old MSN homepage back, just delete your cookies. It will work until Microsoft decides everyone should have the new one and the old one is no longer available.

  42. JOANN Reply

    I HATE YOUR NEW HOME PAGE I WILL CHANGE IT TO YAHOO HOME PAGE

  43. RoutyRastus Reply

    Change is NOT inevitable and it is also NOT desirable at all times. By the time I get rid of the things I don’t want, there is nothing left to see. Google search is my page of choice.

  44. derk kooda Reply

    Forget changing homepages. All you have to do is visit derk.yolasite.com/acess-it to get full instuckions from to get it back!

  45. Pete Reply

    Leo,
    I read your response as to why the MSN Homepage changed. I have this same problem using IE7. However, when I open the Firefox browser on my computer, I get the old DellNet.MSN homepage. Why is this the case?

  46. jesseb Reply

    the white page hurts my eyes.the past selection of color selection was more relaxing to the eyes…….

  47. Dan Pasch Reply

    The new home page absolutely SUCKS. That is the trouble with the young minds. They lack insight. Leave this page alone. If not then I will move on like you said. Take a hike Bill.

  48. Thomas Holland Reply

    Don’t fix it if it ain’t broken – Remember Coke’s rollout of NEW Coke ? Wake up MSN ! Listen to your users – not your designers.

  49. Terry Purcell Reply

    I dont like the new MSN.home page. It lacks the info I had at my finger tip on the old one. Its is stark! What a waste of time and money on the new one.The all white is hard on the eyes! Bring back the old one!!!

  50. LILLIAN Reply

    I dont like it either. I cant find things. And logging on to hotmail from here is a pain in the behind, as opposed to a simple click on the hotmail link.

  51. Sharon Green Reply

    I hate the new page and your attitude. I don’t hate change, just THIS change. Like another post said, it burns my eyes. So if I can’t get the old page back I will find a new home page. Yahoo here I come!

  52. alliee brown Reply

    This new page format sucks! I really prefer the old one and I feel Microsoft should give us a choice. Foisting it on us without our consent, is really unfair. We should have the option of retaining the old layout. Nuf said!

  53. Debbie Reply

    I found a way that works for me. I don’t know how long it will work but it DOES work. Go to your tools bar, then go down to internet options. When the window comes up, click on delete temporary files. I delete cookies, temporary internet files and websites that I’ve visited. After that is done, hit the refresh button. The old MSN comes back. I hope this is helpful for some of you.

  54. Leo Reply
    I hate to do it, but I’m closing comments on this article. The vast majority of the comments here are just complaints about the new msn.com homepage. Fair enough, but complaining here doesn’t really serve any purpose. I think we have enough now that you can rest assured you’re not alone in your dislike for it (if, indeed, that’s you). You can complain to Microsoft, but as I’ve stated in the article my belief is that those complaints will fall on deaf ears. If you don’t like the new home page then your only recourse is to choose another … as so many of you have already done.

    Leo
    30-Dec-2009
  55. Jerry Reply

    When I go to MSN home page why does it come up as on the left side of the screen?

  56. Jack Reply

    Everything is being designed for people who either can’t read or are too lazy to read. Notice Windows 8, lots of boxes with pictures. MSN: same thing. Lots of pictures, no headlines, nothing to read. Look at your smart phone. Yep, the phone is the smart one, the user can’t read. That is the trend nowadays. We have quit teaching our children and we are now designing the world around their lack of education. That is the way of the future, so if you don’t want to tackle some big problems, you’ll just have to learn to live with this new universe.

  57. Al Reply

    A box popped up and asked if I wanted the upgrade—I said NO–SO THEY CHANGED IT ANYWAY—MUCH TO BUSY!!

  58. zeke browning Reply

    I just clicked on the “exit preview” tab in the top tool bar and Presto! Im back to the old msn! I do think the new weather thing is cool however…

  59. RichF Reply

    I have been using my.msn.com since Micro$oft went away from the original MSN format, which I liked very much. Over time, I was able to get most of what I had with the old MSN format on the my.msn.com site. Now Micro$oft has decided to “improve” once more. Well today I set up my customized Yahoo Page after over ten years on msn pages. Bye-Bye Microsoft!!!!

    • Leo Reply

      Just as a heads up – Yahoo! has taken flak in the past for exactly the same kinds of changes you’re now leaving MSN over. I fully expect that at some point in the future Yahoo! will change yet again.

    • Pay to Play Reply

      Well it was free so you really can’t bitch. How about you pay to host a site and have someone build you a home page on it and set up your security etc that way it’ll always be what you want. Not prepared to pay.. then quit bitching!

  60. SeanB Reply

    Hate it and I think I have relevant reasons to do so.

    The old only forced two very small portions of the screen to be not customized. The new is 100% unchangeable propaganda. Your only choice is on which areas of the sheep’s life they which to receive their intellect-melting-mana from Microsoft-Heaven.

    Furthermore the first immovable un-customizable section takes up almost an entire standard screen (forcing you to scroll if in the future there were new sections you could customize your content with. So whereas before I could see news, weather, e-mails, link jump points, and latest earthquakes on one screen (no hovering to see it, no scrolling to see it), now it’s a situation of see NOTHING I want to see and further action to get to only SOME of what I want, while other content is completely inaccessible from this page.

    There’s no customizable content. It was my start page because it was MY startpage. For example, if I can’t have the aforementioned section where I can create a custom list of links front and center to common places I go on the web, it’s virtually useless to me. MyMSN was a jumping point to the web via links with things that were relevant to my interests surrounding it that I might check out if interesting.

    It offers less that it did before. On the old I could see a list of about 8 e-mails, now I have to hover (which is an added step) and shows one or two which my not be all new e-mails that came in. No access to add any content you want.

    Finally you can’t change the top ribbon’s order or items. So I’m forced to scroll though a bunch of items that I don’t, and won’t ever use, nor can I make it more convenient by adding the content there I would want.

    DL;DR Old was a customizable “start page” the new is an MSN mobile phone Propaganda splash screen.

  61. Marinell Smith Reply

    I’m not buying it, and no one is going to walk me through anything. If they don’t change it back this time, I WILL find a new homepage, for the first time since I ever first had a computer, around 15 yrs ago. I don’t care how many like it, I literally hate it, and it makes me “see red”. Those HUGE windows up in my face, I can’t stand it. To be comfortable, I have to see what is mostly offered on the entire homepage. I can increase the text size and so on, but I cannot have this mess in my face. I will guarantee you that I am going to change to something else because I just can’t live with this one. It has waaayyy too much “closeness” to it, and so, therefore, does not enable seeing almost anything else other than the one window, plus the fact that I cannot find where to stop the horizontal scrolling. Not much of an explanation there, I can tell you that. This has nothing to do with what the public wants, it has everything to do with Boredom of the Geeks syndrome. THEY are bored, no one else is! Bye bye!

  62. Guin Reply

    I don’t care what “MSN.com” looks like; I have the log-in for my email account bookmarked, so that’s all I ever see. I’ve had my hotmail address for more than 15 years and I’m very attached to it. The day they invalidate my email address is the day I’m done with Microsoft email products.

  63. Kerry Reply

    The preview section fails to indicate whether the links I have on my current homepage are available on the new one. I have searched most of the preview and it seems that there are only one or two links that I desire. Does someone know if I will be able to have headlines and links sections to the WSJ, The Economist and other websites that I want to keep on my homepage?

  64. I can get back to it there is not cog on the left! I have Xp Reply

    I can’t get back to the MSN home page, as there is not a cog on the left! I have Xp!!! I hate this!

  65. Diane Reply

    (Waaah, I like blue better, I can’t cope with anything new,) is the theme of this thread. No one has said this or that facility was removed or no longer operates and I need it. If these comments had been made on a Microsoft website, (which they weren’t,) Microsoft could not identify a problem. Adjust. Build a bridge. Cope. Life, it goes on. You’ll never make it to a ripe old age if you don’t accept new and different. Inside institutions are the only place you’ll find a sheltered existence where people are protected from change so as not to cause upset.

  66. Greg Amell Reply

    I do not like this new version of msn homepage AT ALL!!!!!

  67. Jay Roberts Reply

    “Exit the preview” works per the above directions to return to the “old” look for msn.com as of Sept. 15, 2014. Who knows for how long.

    It takes you to a “new” address for the “old” msn.com: http://www.msn.com/?ocid=betaoptout. I hope this helps those of us who prefer what we are used to.

  68. Don Cuillo Reply

    The great thing about the Internet, and for that matter, free enterprise in general, is you can vote with your feet and your wallet. Why anyone would want “Microsoft” for their home page is beyond me anyway. There are dozens of choices. How about FOX news or Newsmax? That way you don’t have to worry about “managed news.” That said, Leo is performing a great service, and Microsoft has changed greatly changed the world for the better. However, a lot can be said for which news organizations they sponsor and their Corporate Governance – which seems dedicated to infuriating their patrons…
    DC

  69. Phillip Reply

    The old reality: websites were designed for large screen computers and mobile devices had special versions or had to get by somehow.

    The new (or impending) reality is that mobile devices are (or are perceived to be) the main audience and desktops can handle such sites easily – although they look like crippled shadows of what they used to be.

    Get used to it.

  70. SkiddMarxx Reply

    I find it utterly hilarious that there is a five year break in the comments, and if the posting date of the comments were removed, you would be unable to tell if the comments were from 2009 or 2014.

    It also cracks me up how much people complain when a FREE service changes. If you don’t like the change, move on or start your own service.

    In six months (or less) no one will remember what the old MSN homepage looked like.

    • Old Man Reply

      It wouldn’t surprise me a bit to find out some of those complaining about losing the “old” MSN were the same ones that complained when it was first introduced (in 2009 and 2014 – and all the years in between).

  71. Rej Reply

    It’s like Leo says, ”It’s just another website” Personally I don’t mind I can adjust to the new version of MSN. For those that do not like it just choose another website.

  72. Geoffrey Nebel Reply

    Microsoft are providing a FREE service; if you feel strongly that the new presentation offends you, well, go find another provider and stop carping on like Luddites.

  73. Siriat Reply

    I have no strong opinions about the msn.com opening page, since hotmail is no longer my primary email service. I will say that the new design is not arbitrary, at least not in 2014. More and more websites are changing their appearance so that they work and display better on a smartphone or tablet. It’s a little sad for me, a lifelong desktop computer user, to note that fewer people are using computers to access the internet. When I’m in discussion with someone regarding an email I sent or a particular article I saw on the web, the person inevitably reaches for her smartphone and uses that to go online. I’m sure it’s more convenient than lugging around even the newer notebook computers, but with my near-sighted eyes I can’t read most text on the tiny screen of a smartphone without expanding it to 200%, which is most of the screen, lol. My issue however is less with appearance than with whether the new format works on a computer. I’m finding a number of newly-designed websites (WordPress, for instance) don’t work as well as the old format, and in some cases the display is awful. I’m not a Luddite, but no smartphone for me please, at least not for writing emails or reading NY Times articles.

    • Mark Jacobs Reply

      In that, we actually have a lot of control. There are dozens of web portals to choose from. If you don’t like MSN, look around for one you like. You might even find one you like better than the old MSN. And if enough people who don’t like it switch to another, you can be sure MS will make changes to adapt to the market. MSN is essentially an online magazine and a guide to what you may be interested in on the Web. Yahoo has a portal, AOL has a portal. It doesn’t have to be a portal. Every newspaper and magazine in the world (even Playboy) has a website you can set as your home page. You can even set http://ask-leo.com as your homepage :) . Maybe this is an opportunity to discover what’s available to choose from.

  74. Gary T Reply

    What I don’t like is that MSM.ca decided that because I run Windows 8.1, I must have a touch screen. Now all that’s presented to me is a page of ” tiles ” that cannot be customized so that I can read my regional news. I have already changed my home page to Yahoo, but I am looking for something better at the same time.

  75. David Reply

    It’s possibly an americanisation, Leo, but ”everyone doesn’t hate it” should read ”not everyone hates it”. Like all fish swim in water but not everything swimming in water is a fish. Are you? :-) p.s. it’s not necessary to make changes to be fresh and new for the sake of competition. Decca and Polydor kept the same labels for absolutely decades!!! And Tamla Motown – and look what happened to them when they did change it.

  76. Jack Hewes Reply

    There is one great cure for home pages. Don’t have have one. I use Firefox for my browser and have it start with a blank page.
    I believe most browsers have this option, and they also use tabs when browsing.
    Firefox has a bookmarks toolbar,I keep the sites I use most often here. This way I always have what I want,when I want and any changes are under MY control. This keeps my life stress free,relating to HOME PAGES.

    • James B Reply

      I actually put some folders in my bookmarks toolbar in Firefox and put some bookmarks in the folders. I don’t use the bookmark menu. All my bookmarks are in the toolbar under some folder. It makes the toolbar work like a menu bar (I also turned of Firefox’s menu bar because I never use it).

      Firefox starts with a blank page. I either type in something in the search box, or I pick something from the “menu” that I want to look at.

      • Nick Reply

        I have Firefox set up to display whatever I had up when it previously closed.

  77. Israel Reply

    THIS NEW LOOK SUCKS I’M GOING BACK TO AMERICAN ON LINE GOOD BY.

  78. bob D. Reply

    there is no law nor other requirement that you keep msn forever and a day —– switch to yahoo and see
    if msn and its problems go away, and or look up Linus OS and try to get that into your machine in any way
    you can use it, it is the modern version of smoke signals and thus if you can figure it out to your advantage
    you are indian summers ahead of the game of trying to cope with a dead os…… cheers

  79. Buffet Reply

    Dear Leo,
    In the article you state: “Especially for a free website……”
    I have MSN Premium, for which I pay an annual premium. It is NOT free. Should I (and others like me) have not had a say about what we’re receiving for our money?
    Thanks,
    Steve

  80. Simon Reply

    If you don’t like it, go somewhere else. Jack Hewes has summed it well. If there’s one thing people don’t seem to have figured out, yet, is that the old axiom – if it aint broke don’t fix it – still applies. But not to MS. To them, cosmetic changes with lesser or equal functionality are sold to suckers as a ‘new version’ of something that wasn’t broke and didn’t need fixing. Imagine if the new model had the steering wheel in the trunk, the driver’s seat under the hood and the engine in the back seat: who would buy a fresh, new, bells-and-whistles version of that car?

    • James B Reply

      Except that with so many devices today that can access the internet, the old MSN might be broken on one or more of those devices. It is way cheaper to make one system to work on every device than it is to make customized versions for different devices.

      I think what these companies should do is a better job of explaining what was broke that needed fixing. Firefox does this every time there is a new version … a tab will open up and provide a link so you can find out what changed and some of the reason why.

  81. Helen Reply

    How can I change back to the old msn page I do NOT like the new one at all

  82. Nick Reply

    We had this all with the New Improved New-Look Yahoo! After massive protests changes were made and now it’s nearly as good as it used to be, although not quite. A few technical failings remain, in particular the way the originating email address defaults to the root when responding to something sent to a disposable address. I’ve tried to tell ‘em but they don’t seem to care.

  83. Roger Reply

    I like it very much but still prefer a home page that confines it to a single page with no scrolling down required. but I have a feeling I’ll adapt after awhile.

  84. Ralph Reply

    Old MSN content was able to be on just one page for a quick review of topics I was interested in. The new one has it spread over many pages with pictures for each topic. I don’t have that kind of time to look at and read all that info, especially stuff I’m not interested in. Unfortunately this is one baby boomer that will be looking for a new homepage that can have everything nicely condensed. MSN just keeps going backwards. They changed their sports page to something fancy. Just try and find an article reviewing a game. They show all the statistic but no easy way to read a review.

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