Where’s My Disk Space Going?

How to find out.

Running out of disk space can be frustrating, especially when you don’t know what’s eating it up. I'll show you how to track down the culprits with a free tool so you can see exactly where your space is going.
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Question: Our disk drive is split into a C: and a D: drive. We only ever save on the D: drive, but the C: drive has only about 540MB left available! Apart from about 5GB of photos, I can’t understand what is taking up all the memory disk space. The memory disk space seems to continually go down and is now getting to a critical level. I have run malware checks and deleted all critical errors, but still have not been able to free up any memory disk space. I can’t even defrag as I need 20% free to run this option.

(Why “memory disk space”? I’ll address that below.)

No matter how much we have, disks never seem to be large enough. As we collect pictures, videos, and programs (and the programs themselves collect data), more and more disk space is consumed. With so much happening on our computers these days, it’s difficult to understand what’s taking up the most space.

Fortunately, I can recommend a free tool that can give us some very helpful data.

TL;DR:

Losing Disk Space

Disk space can disappear fast, even if you think you’re saving files elsewhere. A free tool called TreeSize shows you exactly what’s taking up space on your drive. With that information, you can decide what to delete, back up, or move to keep your computer running smoothly.

TreeSize Free

TreeSize Free is a free tool that shows you what’s taking up all of the space on your machine. (A paid version is available with additional features, but for what we’re doing, the free version will suffice.)

Treesize Free download
Downloading Treesize Free. Click for larger image. (Screenshot: askleo.com)

Download TreeSize Free from the JAM Software page and install it.1

Upon completion, run it. You’ll be asked if you want to restart the program as administrator.

TreeSize as Admin?
Run TreeSize as administrator. Click for larger image. (Screenshot: askleo.com)

I recommend choosing “Always start as administrator”. This allows TreeSize access to everything and will generate more accurate space usage reports.

As TreeSize scans your hard drive, it updates its display in real time. Once the circular progress bar disappears, the results are complete.

TreeSize progress indicator.
TreeSize progress indicator. (Screenshot: askleo.com)
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A typical machine

This is the result of running TreeSize on C:\ of a basic Windows 10 installation.

TreeSize on a typical machine.
TreeSize results on a typical machine. Click for larger image. (Screenshot: askleo.com)

The primary information here is a list of all of the top-level folders on the C: drive and the amount of disk space they consume. It’s sorted by decreasing disk space, so the biggest space consumers are at the top.

Unsurprisingly, it shows that the Windows folder and everything it contains uses the most space.

Digging deeper

You can see the contents of the next level of folders by clicking the greater-than sign (“>”) to the left of the folder name. Here’s the Windows folder expanded.

TreeSize on the Windows folder.
TreeSize details on the Windows folder. Click for larger image. (Screenshot: askleo.com)

You can see right away that the “WinSxS” folder contains the most data of all the subfolders within C:\Windows. (This is normal, by the way.) You can also see the relative size of the other folders within Windows. If you want to drill down deeper, keep expanding subfolders.

TreeSize on user files

It’s useful to see what’s stored in your user account folders. In Windows, that means looking at the contents of “C:\Users\%USERNAME%.” In my case, that’s C:\Users\leon.

TreeSize on a user folder.
TreeSize reporting on a user folder. Click for larger image. (Screenshot: askleo.com)

You can see that AppData and its contents take up the most space in my account.

Your machine

Now, as to what’s eating up the disk space on your machine, there’s no way for me to know. However, using a tool like TreeSize, you should be able to see what’s taking up all that space and take appropriate action.

Aside: Disk space is not memory

People confuse these terms a lot, and it’s very important — particularly when asking for help — that the terms you use accurately reflect what you’re talking about. To oversimplify a little:

  • Memory is RAM (Random Access Memory), where your programs and data reside when they are in use. When you turn your computer off, RAM is erased. To free up memory, run fewer programs at the same time.
  • Disk space is about your hard drive, where data is stored permanently (or until you or a program explicitly erases it). To free up disk space, delete files.

Another good difference to note is size. My laptop, for example, has 16 gigabytes of memory, but a terabyte (1024 gigabytes) of disk space. Disk space on a machine is much greater than its RAM.

Do this

If you find yourself running low on disk space and you’ve taken all the steps you know of to free up more, a tool like TreeSize is a quick and easy way to determine what’s taking up so much space. With that answer in hand, you can then take targeted action.

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Footnotes & References

1: Yes, this does make the somewhat ironic assumption that you have enough space to download and install the tool. Fortunately, it’s not large.

1 thought on “Where’s My Disk Space Going?”

  1. I just want to say THANK YOU THANK YOU THANK YOU! This TreeSize Free program has told me what my computer seemingly could not: who the space offenders are. Now that I have isolated the problem I can delete those files or move them to my external hard drive. Thank you so much!

    Reply

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