Unfortunately, what you and I can do is actually very limited.
I get this question a lot. When people get their accounts hacked, they really want to be able to trace back and figure out who the heck did this to them. Where did it happen? What computer were they on?
You’re not going to like this, but the short answer is, you don’t. The fact is, unless this involves laws being broken, there’s almost nothing you as an individual can do.
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The law may find who hacked your email, but…
To be clear, if laws have been broken – if this is a situation where you can involve your local legal system and they have the time and the expertise to deal with the issue – then yes, they often have the ability to get a lot more information about what’s happened.
Sometimes, they can even track down the person who did it.
Unfortunately, there are several things that conspire to make that a very rare result:
- This happens so often, law enforcement agencies simply don’t have the time.
- Law enforcement agencies often don’t have the expertise, or the expertise to spare.
- Hackers are often in other countries, and law enforcement agencies rarely have the resources to delve into international law.
I understand it’s incredibly important and a personal violation to you, but in the grand scheme of things, it’s just not a priority for most law enforcement agencies to help people with their hacked accounts.
It’s really up to you
If you’re not going to get outside help to track down the culprit, I strongly advise you don’t bother trying. It’ll be a frustrating experience, and as you can gather, the chances of actually finding anything out are slim.
What you can do is focus instead on recovery and prevention.
Begin by reading my article, “Email hacked? 7 things you need to do now” to make sure you’ve completely recovered your email account. Changing your password is not enough, and often leaves your account in a state that allows the hacker to quickly take it over again. There are several steps outlined in that article you need to take.
Then, learn from the experience. If you can, figure out how the hacker got your account in the first place, and take steps to make sure it doesn’t happen again. For starters, follow the steps outlined in “Internet Safety: 8 Steps to Keeping Your Computer Safe on the Internet“.
Finally, after you’ve secured your account and plugged any leaks, get on with your life. Let it go.
Honestly, there’s almost nothing that you or I as individuals can do to get the information I know you really want.