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Should You Use the Free Backup Software that Comes with Some External Drives?

There are better options.

Many external drives include free backup software that I never use. I'll explain why, and what I do instead.
External Hard Disk Drive
(Image: canva.com)
Question: On your recommendation I recently purchased an external drive to use as a place to put my backups. I was surprised to find that it came with free backup software included. Why wouldn’t I just use that instead of downloading or even purchasing something else?

A common question.

I don’t know what free software came with your drive. Chances are, neither do you.

That tells us something.

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TL;DR:

Free backup software

Many external drives come with free backup software that is either unknown or constrained in some way. EaseUS Todo is a free alternative available online. Backups are important enough that I prefer to invest in the paid versions of either EaseUS Todo or Macrium Reflect.

Free external drive backup software

Many external drives come pre-loaded with software.

In my experience, backup software supplied with external drives falls into one or more of several categories.

  • It’s from a company you’ve never heard of.
  • It’s a pared-down version with limited functionality.
  • It’s a trial version, and at some point, you’ll have to pay to keep using it.
  • It’s exactly what you want.

OK, the last one is facetious; I’ve never seen it happen.

In the other cases, you either don’t know how good the software is or find out it doesn’t do everything you need.

My advice: don’t bother.

Free backup software

There are better free solutions.

EaseUS Todo has a powerful free edition. It’s good enough to be the cornerstone of a backup regimen.

Windows includes its own backup program. As of Windows 7, it contains the “bare minimum” to back up your system and files. It’s slated for removal from Windows, and Microsoft recommends you find a different solution.

There are other free backup utilities I’m less familiar with that appear to have a generally positive reputation.

Backups are important

I have a high standard.

Backups are important. Really important.

To me, they’re worth spending time and money on to make sure the software and setup work well.

I recommend investing in quality backup software like Macrium Reflect’s or EaseUS Todo’s paid versions. Take the time to set it up properly. The software and your effort will quickly pay for themselves when disaster strikes.

Do this

When I get a new external drive, I do this:

  • Out of curiosity, I look to see what software came with it.
  • If there is software, I copy and archive it. That way, if I overlooked something important, I can recover it later.
  • I erase the drive completely with a quick format.
  • I put it into service. If it’s a backup drive, I use Macrium Reflect.

I recommend you do something similar.

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11 comments on “Should You Use the Free Backup Software that Comes with Some External Drives?”

  1. Hi Leo,
    First, let me thank you. I read one of your news letters a few years ago and I noticed you constantly harp (in a good way) on doing backups. I finally listened and started using the backup software (Acronis True Image for Western Digital) that came with my Western Digital HDD’s (I will only use Western Digital). I started backing my system up once every 2 weeks and it did a good job. I’ve been very lucky, touch wood (me touching my head), that I’ve never needed it. However, you always talk about Macrium so I just downloaded it and am about to set it up. I do prefer a disk image vs a clone but that’s just personal preference. I also use a separate drive that is only connected to the computer when I’m doing backups. Also learned from you. (lol) There’s always something in your news letters that catches my attention.
    So, again, I want to thank you for the news letters. They’re always informative, as this one was. As a result, I’m switching to Macrium.
    Take care and stay safe out there

    Reply
  2. I purchased Macrium Reflect 7 a while ago but could never get the Rescue Boot disk to actually boot. I made both a CD and USB Flash Drive and set the boot first option correctly on my Windows 8.0 PC but it would always progress past the boot disk and load Windows from the C: drive. And yes, I tried different Windows PE etc., but no go. There forum was no help either.

    Then I tried a free giveaway version of AOMEI Backupper Pro. Created the Rescue boot CD and also one on USB Flash drive. Both tested perfectly.

    Since then I’ve had to restore system images a couple of times from external hard drives and the Rescue Boot disk/flash drive have worked perfectly and I’ve managed to get my system restored.

    I can say that AOMEI Backupper has a graphical user interface that’s simple and straightforward so much so that I feel a novice could use it quite easily. However I do have a concern about its country of origin and therefore I’ve blocked it from “phoning home” just in case.

    As for Macrium Reflect, I use it to auto create a nightly profile backup of my browser. Seems a waste of such a powerful and fully feature Backup program. Maybe it’ll work properly when I get a new PC, but that won’t be until they come with Windows 11 installed, which I’m guessing will be sometime in 2022.

    Reply
  3. Re my last comment (just above), thought I’d check if there are currently any giveaways of AOMEI Backupper Pro and I found one. It’s at {potentially rogue website removed} which is probably where I acquired my version long ago. The website has been around for years and is legit as far as I know.

    My apologies to Leo if I seem to be promoting that software a bit zealously.

    Reply
    • We evaluated Aomei Backupper, and found it to be a very close second to EaseUS ToDo in receiving the Ask Leo! recommendation.
      I am, however, skeptical about a website that distributes free versions of paid software. That sounds fishy.

      Update: I checked out the link you posted, and Malwarebytes warns that it’s potentially dangerous

      “Website blocked due to riskware
      Website blocked: {removed}

      Malwarebytes Browser Guard blocked this website because it may contain malware activity.

      Reply
  4. I’m trying to get unconfused here, so I know what is best to do. I put great stock in Leo’s repeated suggestions to backup, backup, backup. I want to do another “complete system image backup” but since I have about 160Gb used on my SSD (250Gb capacity), I need a bit more than a USB to backup onto.
    I run a WD My Passport as an external HDD (1Tb capacity). It is set to do daily incremental backups — but I kind of realized that it is not really doing a “system image” backup (duh). So I was thinking about putting the IMAGE backup onto that drive externally — but then, it seems it would erase/reformat the backups on there to date. Plus, if it creates an IMAGE backup there, would future incremental backups write over that IMAGE area? (It’s why I thought about partitioning that external drive). WD has a backup program to do incremental, etc. but it no longer has support and they suggest using Acronis for that; I’d rather use Macrium Reflect 8.

    However, WD today responded to my query about doing partitioning of the external with the following:
    —————————-
    “I understand that you want to create the backup on your My Passport, My apologies for any inconvenience caused to you.

    Based on your concern, I would like to inform you that WD My Passport is fully supported by WD, however, supports for WD backup software is the end of support for Backing up, hence I suggest you use Acronis True Image for Western Digital for backing up.

    Please refer to KBA mentioned below for installing and backing up

    How to Backup a Windows Computer using Acronis True Image for Western Digital
    https://support-en.wd.com/app/answers/detail/a_id/15564/track/AvPNawo5Dv8S~ZUkGiMe~yJjP48qoi75Mv~G~zj~PP8P

    Please refer to KBA mentioned below for partitioning.
    https://support-en.wd.com/app/answers/detail/a_id/23035/track/AvPNawo5Dv8S~ZUkGiMe~yJjP48qoi75Mv~G~zj~PP8P

    Note: Western Digital does not recommend multiple partitions due to potential corruption of the Partition table.”
    ————————
    The last comment is the one that is concerning to me. If you were to use Acronis as they suggest, wouldn’t that mean you’re going to be overwriting what you already have with a “new” backup program from what was their WD Backup? And if so, why couldn’t you then just use Macrium Reflect?

    Maybe I should just use the existing external drive to create the IMAGE and then keep that in case it’s ever needed (maybe do a periodic overwrite/repeat from time to time); and then buy a new external HDD and attach that for “incremental” file backups of the C: drive, if it can’t be partitioned (per WD’s reply).
    Could use the opinion of you experts, thanks.

    Reply
    • If you have incremental backups, you have a system image backup as the first file in the backup set. An incremental backup will fail if the system image is missing. If you specify incremental backups when you run it the first time, the first backup of the set will be a full system image and the subsequent backups will be incrementals.

      Backups are just files, and a new backup won’t overwrite an older one unless you instruct your backup program to automatically delete older backups, and that will be specified by you in the retention policy.

      Leo used to recommend Acronis, but now we recommend Macrium Reflect or EaseUS Todo backups.

      Reply
      • Thanks Mark (& Leo).

        So if a new WD external drive comes with “WD Discovery Software” for backup, etc. in order to use Macrium, should the drive first be formatted (thus removing the WD software, since there apparently is no longer any support for it in that WD is recommending use of Acronis for WD), and then Macrium (as example) used instead?

        Reply
        • Formatting is up to you, but not required. Even though I advise not using the pre-installed software I actually do save a copy of it somewhere, just in case, before I delete it from the hard drive and begin using the tools of my choice.

          Reply

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