I’m running Windows 7. When I try to download an attachment in Windows Media
format from say AOL, it downloads but shuts down AOL, which I then have to
restart. What’s the problem?
In this excerpt from
Answercast #29, I look at a problem with AOL software crashing.
AOL shuts down
I have no idea. I really don’t. I’m not very familiar with AOL software and typically I recommend that most people (unless they absolutely need it) avoid it. But if AOL is your ISP, you’re kinda sorta stuck.
My recommendation in a situation like this is two-fold:
- One, reinstall the AOL software.
You theoretically have the discs that came with your AOL subscription or AOL ISP connection. Reinstall that and see if that doesn’t solve the problem.
If it does not, then the only thing that I can suggest is that:
- You contact AOL.
This is clearly an AOL specific problem. The AOL software should not be shutting down. It may very well be a simple problem with their software, or something that they are familiar with having to support in their software. They can direct you to a solution.
Next from Answercast 29 – Can I move a program from one computer to another?