Recently I changed my ISP to PeoplePC and since have been unable to read my
HotMail. The login page launches and I can then see my emails, but then I get
sent to a PeoplePC page that says: “The web site you entered could not be
found” and then keeps opening this page:
I have no problem with HotMail on a my friends PC using PeoplePC so it has
to be some setting; I’m just unsure of which one to start trying.
I’ve seen this happen, and it’s very frustrating when it does.
What I can’t say is why it would happen that consistently, or that
consistently on only one machine.
But I do have an idea or two about what to try to get around it.
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The problem is simple. The page you are visiting, in your case the HotMail
page, has ads on it, and one of those ads references a web site that cannot be
found. The browser then switches your entire view to the “Not Found” message,
even though that ad was probably only a small portion of the page you actually
want to visit.
You can see the ad’s URL in that error message: http://ad.doubleclick.net/ –
one of the many advertising providers on the internet.
It’s frustrating. I’d happily view my page without the ad, but because the
ad fails, I can’t view the page. And I’m not even sure who to blame: the site
for having ads that don’t work, the ad vendor for not working, or the browser
for taking me to that “Not Found” page when what I really wanted was,
indeed found. Perhaps we could even blame the ISP (PeoplePC) if they’ve
installed custom software that gets in the way of retrieving websites or
somehow adds to the problem.
those ads references a web site that cannot be found.”
It’s all moot anyway, since knowing which of those to blame doesn’t
My first reaction would be to look into why certain websites might not
display on your computer. (The ad is, after all, just something from a website
– albeit a different website than the one you’re visiting.) This article:
I can’t access some websites
… why? has one idea, and also has pointers to other articles that might
And believe it or not, if you haven’t already rebooting might also help as
it clears certain caches that might have bad data.
If none of those work, another approach might be to try a different browser.
I believe that Firefox actually handles this situation better then IE and may
not hijack the entire window to display an error message relating only to a
portion of your page.
A final approach might be to install ad blocking software. Ad blockers work
by intercepting requests for ads and returning valid, but empty, responses. I
don’t have a specific recommendation for one, since I’ve never run any. Ads are
an important part of how free websites stay free.