The Risk of Searching for a Support Phone Number

You’ve been locked out of your outlook.com email account.

Maybe you forgot the password; maybe you were hacked. Your recovery attempts have all failed, and you’re desperate to regain access to your account.

So, you search online for “outlook.com support phone number”, hoping to talk to a real, live person, to get some help directly from the source.

Unbeknownst to you, things are about to go from bad to worse.

Much worse.

Read moreThe Risk of Searching for a Support Phone Number

Is my ISP calling me to clear up my problems with Windows?

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Hi Leo,

You might be interested in this little anecdote.

Yesterday about noon, the telephone rang. It was an Indian woman, and here’s what she said …

What follows is an increasingly commonly-attempted scam. Fortunately, the person reporting it had the right instincts and was able to avoid getting taken.

Let’s look at the transcript provided, and I’ll identify all of the warning signs with [notes] as we go.

Read moreIs my ISP calling me to clear up my problems with Windows?