The Risk of Searching for a Support Phone Number

You’ve been locked out of your outlook.com email account.

Maybe you forgot the password; maybe you were hacked. Your recovery attempts have all failed, and you’re desperate to regain access to your account.

So, you search online for “outlook.com support phone number”, hoping to talk┬áto a real, live person, to get some help directly from the source.

Unbeknownst to you, things are about to go from bad to worse.

Much worse.

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Why Don’t Companies Answer My Email?

I got an email the other day from someone who was frustrated that in a couple of cases where he’d sent emails to particular sites informing them of issues he was having, he never got a response.

Now, to speak for myself, I can’t reply to every email, I just don’t have time. (Though I did answer this one.) And, to be brutally honest, email’s not the best way to contact me with a question – the ask a question page is.

But I know it’s a common problem – you need help, want to report an issue with a site or service, you send email and …

Nothing.

Let’s examine some of the reasons that might result in your receiving no response.

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