How do I stop *wanted* email from going to my Junk folder?
I’m assuming that this question is about Outlook 2003’s Junk Mail handling.
There are two important steps you should take:
- When you find email in your junk mail that is not junk, right click on it’s line in the list, select Junk E-mail, and Mark as Not Junk. You’ll then have the opportunity to add the sender or the address they sent to to a “safe” list so that they’ll not be marked as junk in the future.
- Visit Office Update regularly. One of the things they update is the junk mail filter, and I’ve seen it improve in accuracy over time.