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In a live chat session that I instigated, my cable ISP technician support wanted to remotely access my PC. “Connect to your computer and share your screen” to troubleshoot my inability to change some account information on their website. I was flabbergasted that they would suggest it and I told them no. As it turned out, my third attempt to change the information worked. The previous attempts brought a cryptic error message. What I’d like to know is whether an ISP can access our PCs without our knowing it? I guess not, but being paranoid is prudent these days.
I agree. Prudent paranoia is actually a good thing.
In this case, an ISP cannot access our PCs without us allowing it. The problem is that there are nuances that you might not realize.
Read moreCan an ISP Remotely Access My Computer without My Knowledge?