My Wi-Fi router disconnects from the internet every couple of days. I ran
the Windows 7 diagnostic on the connection and the solution it gives me to is
to restart the router. So I do, and everything works fine again. Any guesses
what might be causing it?
Become a Patron of Ask Leo! and go ad-free!
Guesses on malfunctioning router?
I have two.
One, that’s kind-of, sort-of in your control is: keep an eye on the heat of
the router. Make sure that it’s got good air flow. It is possible that the
router itself is over heating and eventually that’s causing it to crash.
Remember, that routers are really small computers and just like any
computer, they’re gonna generate some heat. They’re gonna need some air flow
around them to allow them to cool off properly. So, that’s the first thing that
I’d look for.
You know, every couple of days is a bit much! Definitely it does happen,
Wi-Fi routers do need to get rebooted every so often. But when I say, “every so
often,” I’m talking more like a number of weeks or months… not days.
I’d be really, really tempted if there’s nothing else at all obvious, to go
ahead and replace it. Replace it with a different model from a different
manufacturer and see if that doesn’t improve the experience.
That’s about the only thing that I can guess right now.
Check with the manufacturer
I suppose the other thing to look for (if you want to go down that path) is
to check with the support site for that router’s manufacturer. See if there are
any known problems with that router and if there’s an updated set of firmware
for that router.
Sometimes, it could be as simple as a bug in the router’s firmware.
Sometimes, those kinds of bugs do get fixed just like they get fixed in
So, if there’s updated firmware available for that router, I’d be tempted to
see if I couldn’t download it, install it, and see if that doesn’t make the
problem go away.
My experience is it probably won’t. But it’s cheap. It’s free. It’s
relatively easy to do and it avoids you having to run out and get a new router
Next from Answercast 64 – Can I install the VC++ 2008 runtime even though I have the 2005 version