My son plays an online game where many teens ask each other âa/s/lâ (Age/Sex/Location).
According to my son, he was unaware that this was against the gameâs rules. He asked a player that and ended up getting a âperm
banâ.
I am extremely frustrated because the game does not allow my son to even make new accounts on the game. Iâm frustrated as well
because I spent money on this game for my son buying him credits towards purchasing things on the game.
With that being said, is it possible to get my computer un-banned so that he is able to make a new account and continue to play?
Iâve tried renewing the IP for him, uninstalling shockwave and reinstalling it, deleting registry keys, etc.
What youâve outlined should serve as a reminder to all to be familiar with the terms of service, or âthe rulesâ, for any online
service you happen to use. Ultimately, if you violate those rules â to which you had to agree in order to begin using the service â
the service has every right to kick you off, permanently even, if you violate them.
Weâll look at things to try, both technical and practical.
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The very first thing I would do â particularly since youâre the parent in this scenario â is contact the site owner or support staff to request the un-banning. In all honesty, this is the only truly ethical approach to the situation that could result in regaining access.
Explain the situation as best you can. Be polite (anger at any perceived injustice is only likely to make matters worse), indicate that your son made an honest mistake and that it wonât happen again. See if they have any flexibility in their response.
Again, theyâre not required to let your son back in. In fact, in an environment where people are hyper-sensitive to online predation itâs very possible that theyâre required to take these actions if only for purposes of liability. Itâs possible that their lawyers wonât let them reverse a decision once made.
However, if you can actually reach someone and explain an honest error itâs possible that they might.
The only other truly ethical approach is to give up. Walk away having learned a hard lesson.
Bypassing bans can be very difficult, but occasionally possible. It all depends on the exact technology that the service uses to identify you.
IP address blocks are the most common. Getting a new IP address isnât always as easy as we might think. You indicated that you renewed your IP address, but in fact thatâs just as likely to have given you the same IP address as before. If you have a static IP, contact your ISP. If you have a dynamic IP you might try leaving whatever device is connected directly to the internet off (typically a router) for a couple of days. Even so, IP bans can also be placed on entire ranges of IP addresses, so itâs possible that even a new IP on the same connection would still be banned. The only real solution then is to get a new ISP, a new internet service, or to move to a new location, all of which seem drastic. (You could run through an IP anonymization service, but those are also frequently already banned, and often impact performance in ways that cause problems for online games.)
Cookies are the most ineffective way to ban. Clear your cookies, and if thatâs the approach they used, then youâll no longer be banned. Since itâs that easy, itâs also very rare.
Registry Information works as a banning approach if the site or game includes software that runs on or is installed on your machine. As you might expect, the keys are often obscured so as to make what youâve attempted â simply deleting the keys â much more difficult. Uninstalling the program or just looking for keys in the registry that match the game or site name is not likely to work. The good news here is that if this approach is used there are two solutions that are likely to bypass the block: use a different machine, or reformat the original machine. The bad news is that both techniques are somewhat extreme (and of course, not guaranteed.)
Hidden Information can be used as well. Much like registry information, an application could store a secret file somewhere thatâs not obviously associated with the program thatâs not deleted when the program is uninstalled. This isnât particularly common, and once again a different or reformatted machine should side-step it.
Required Information is an often overlooked technique, but actually fairly common. This has nothing to do with your computer or technology. You indicated that you paid for some portion of this service, at which point your payment method â be it PayPal, a credit card or something else â does uniquely identify you. You might try using a different payment method. Even your contact email address can be used in this manner.
There are probably other techniques that Iâm missing, but you get the idea. For every technique used to ban someone, there are things you can try that may, or may not, circumvent the ban. There just arenât any guarantees.
I still recommend contacting the gameâs support people and pleading your case there.
Thanks Leo! I appreciate your time and effort in every question (especially this one). I agree that he needs to learn a lesson somehow, and perhaps this may be the only way.
Iâve tried contacting the the player support team but, Iâve had no response. Iâve read other places that calling by phone the player support team would be more advantageous.
Thanks again!
Some sites are a bit more forgiving than others. For example, if you get suspended from Ebay it is very difficult to get your account reinstated. They ask you for proof of your calim and they do a lengthy investigation with no guarantees of reinstatement.
Be careful about creating a new account under a different name â they eventually will do audits and if they find that an active account is related to a suspended account- you will be suspended for good!
[link removed]
The boy should have made an effort to understand the games guidelines. The question âa/s/lâ is not seen as appropriate for anyone underage online due to predation and safety. If you ask me, you are better off quitting the game. Also, i think you will have a very hard time proving your case to the admins.
Lesson learnt, the hard way. itâs aweful, but occasionally necessary.
Think from the administrators perspective. Suspicious and innapropriate questions/statements come from a player, who they donât know their age, sex, location â the response is to block such a person regardless, for legal and moral protection.
This site should be congratulated. They apparently do a very responsible job. The kids that use those sites must live to learn by the rules â and the parents should not find excuses for them. Life goes on. There are other games.
Even if he canât get the ban lifted he should be able to get any monies spent refunded I should think.
Hey brother try out any mac address chanfer like s-mac2.0 or t-mac or any software like that. Dont feel bad, this happens Cheers to all
Let me see⊠youâre a parent who is OK with your kid giving out ASL information on the ânet. So OK with it in fact, youâre going to the ends of the earth to try and get âhimâ reinstated. If this is true, YOU should be banned⊠from parenting. There are a couple of lessons here 1)ASL is not something you give out to strangers online, in any situationâŠandâŠ. 2)Your actions have consequences⊠suck it up and donât do it again.
Going to an online help site for advice to help your rogue son out either paints you as a meddling parent, or a complete fool, and I donât buy it.
But could it possibly be, sir, that âyour sonâ is really YOU?
05-Aug-2009
I agree with you Leo, and more so with whsâ response. Too many parents are not strict enough with their children, and they expect others to be the same way. The best lesson for him is letting it sink in that life sometimes doesnât give second chances.
You may have missed a very good âteaching momentâ with your child by trying to circumvent the rules instead of teaching him that you HAVE to readâand obeyârules! I agree with Leo in that contacting the company and being honest is probably your best option. You didnât say how young your son is, but if he is fairly young, they may be more willing to reinstate his membershipâespecially after you tell them that other members had asked your son that same question! (I would also ask them very nicely if those who asked your son the same question were also banned)! Whatever happens though, I would agree that you should be entitled to get your money back.
There are other reasons your son (and you) should read rules, terms and EULAs (End User License Agreements)âŠ..SO many people install malware in their computers and/or give up their privacy by not reading the terms and learning what theyâre agreeing to before joining a site or downloading a siteâs software. âIncredimailâ and âSmiley Centralâ are 2 good examplesâŠ.If the people who use these programs had taken a few minutes to read the terms, theyâd have run like heck before they got to the third paragraph!
Good luck!
I was blocked from Digg once, never knew why. I sent an E to them asking for some insight on what happened and they re-instated me, still didnât know what caused the problem.
Iâd also be very suspicious Leo, about an alleged âparentâ asking how their âsonâ can circumvent an adolescentsâ site banning members for asking a/s/l. IF this is a legitimate enquiry (which Iâm hoping it is) then as a responsible parent, Iâd be questioning my son as to WHY heâs apparently so desperate to participate in a games site whose members ask these sorts of primary identifying questions at all.
Iâd also be questioning him very closely about why he chose to ask the a/s/l question, apparently unprompted. Does it really matter in cyberspace? Other than for nefarious reasons â of course not.
And my commendation the the games site for enforcing their strict â but fully justified â rules about banning,
It is normal to ask personal info about folk ..happens as part of life eg what job are you in{none of their business of course}
Unfortuntely for legal reasons in litigation junkie land, the providers of online entertainment and content have to be extra careful to cover there legal responsibilities.
As for getting unbanned .. try initially to contact them Trying to circumvent the ban may lead to further trouble.
JP
Itâs sad to see the rush to judgement and label this as a predator trying to gain re-admission to his/her hunting grounds. I donât know that in over a decade of using computers for all sorts of things that I ever read an entire EULA for a forum, game, or any piece of software. I doubt one in five hundred people do. I recall a piece of software I saw once that would âreadâ and somehow display out of the ordinary requirements and important points of EULAs. I doubt it generated much interest because most people as as ambivalent to EULAS as car owner manuals i wonder about the context and timing of the forbidden questions here. Were they asked over the course of an extended exchange? Maybe days or weeks or even right at the outset in enthusiasm to make new friends? I donât think it is too outlandish to think kids speaking to each other in a game would forget they are being monitored. I donât think it is difficult to imagine them asking each other their age: HA! Iâm only 12 and I am kicking your butt! Their gender: Are you a girl because you sure play like one!(Please- no offense intended in that comment! This is a kid talking!) And especially the location: Where are you from? Since people from all over the world play these games why is it impossible to think such a question wouldnât arise? Wouldnât it be neat to strike up friendships with kids from other countries? I have made friends with people from Turkey, Russia, Germany, and other places through forums I belong to and from eBay. Maybe these sites need to add an audio reminder thatâs brief and specific about whatâs banned from discussion and the consequences from breaking the rules.
Two things:
1. âSetting aside possible subterfugeâŠâ
The question smells of that to high heaven!!
2. â..youâre assuming kids canât learn.â
That isnât valid in this case. Itâs not a matter of learning or not..itâs a matter of whatâs at issue in the first place.
SoâŠyou find your (underage) duaghter is a pot smoker..and uses the web to advertise herself as âavailableâ in trade for the weed.
Is talking to her about this under the mistaken impression that she can learn something going to accomplish anything?
Heck no! She is WAY past listening..WAY past learning ANYthing!
Iâm not saying one situation is just like the other. They are related, though. There is NO WAY a kid, having just the sense they were born with, would publicize a/s/l on a GAME forum. Not any kid with a parent with even the SLIGHTEST clue as to ANYthing.
The kid messed up, for sure. Having Mommy intent on trying to fix it up SCREAMS of a wrong-headed mommy.
My daughter got banned from a site that she and I uses, now I canât get on the site, why is that and how can I about to get back on that site?
@Briggett:
The answer to your question is on Leoâs article.
Another quite useful trick for sites which require you to set up accounts is to just set up an account on an unblocked computer, and then log in from the blocked one- quite a few IP address blocks donât apply if you log in with an unblocked account.
I think itâs a legitimate question to ask. Iâve seen a few examples where people have been blocked for illegitimate reasons, by mistake, or because someone else was messing around. In some cases an IP is blocked, and is later assigned to another person who has never been to the site before! So there can be legitimate cases where circumventing bans is necessary.
how do i get unbanned from site that liked and did nt do anything to deserve being banned and they tried accusing me of havin two accounts which i do not how do i fix this the site is ifunspace
14-Jul-2010
I was stupid at 16 on some forum, engaging in non-illegal but just juvenile behaviour, but got banned for it, and even my college were involved. Ironically a porn spammer got off without any punishment.
Double-standards? Yes, but itâs their site.
Iâm 23 now, and understand things better.