Why Can’t I Undelete these Files?

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Before my power supply blew, I’d deleted a huge folder of pictures and subfolders of pictures to the Recycle Bin. After I retrieved my computer from the shop, the folder was emptied from the Bin. So, I performed 2 system restores, which I later found doesn’t restore files. Then, I downloaded data retrieving software which allowed me to look at my deleted data.

In deleted data, I can see my current folders in “pictures” and the files I deleted from them, and I can see one deleted folder from “pictures”. The one deleted folder is an earlier version of the huge folder the computer shop deleted, but not the exact folder they deleted.

It’s been exactly 5 days since I’ve had my computer back. Even if some of the pictures in it were overwritten, some still wouldn’t be, right? The software doesn’t list ANYTHING which was in that folder (or the folder itself) …and at least 400 pictures were in there.

Why can’t I see that folder, or other folders I’ve deleted from pictures? Why can I see only the earlier version?

Given the scenario you’ve described, I’d honestly be surprised if you found any pictures at all.

It’s easy to view undelete utilities a little too optimistically. We should be surprised when they work, not the other way around.

Let’s look at why your scenario is so problematic, and what steps I’d take in a last-ditch effort to retrieve your data.

Read moreWhy Can’t I Undelete these Files?

How to Back Up a Machine that Won’t Boot

Here’s the scenario: all is well and you’re getting lots of work done on your computer, when all of a sudden, it crashes. No idea why — it just crashes.

What’s worse, it won’t reboot. Maybe it just hangs on boot, maybe it says the drive isn’t found, maybe there’s something else interfering.

To make matters worse yet, you stand to lose all that work you were doing, because it hasn’t yet been backed up. Your most recent work seems to be locked inside a hard drive you can’t access.

There may be a way to back it up before dealing with the crash.

Read moreHow to Back Up a Machine that Won’t Boot