XP SP3. I have Ymail account since ’08. Two weeks ago, it quit loading
emails. It has essentially locked up. I logged out; logged back in; same thing.
Deleted Firefox 7; reinstalled and logged into Ymail; same result. Tried
Firefox 3.4; same result. Installed Chrome; logged in Ymail and it performs
correctly. Where am I going wrong?
In this excerpt from
Answercast #14, I look at strange problems in browsers and how they are
often magically resolved by clearing the browser’s cache.
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Firefox not working
You’re not really going wrong anywhere. I think you’re simply overlooking
one possible thing to clean it up. By “clean up,” I mean quite literally
cleaning up the cache associated with the browser.
What I would have you do is clear the browser cache in Firefox. I have an
clearing the browser cache that I’ll point you at.
The only thing that’s a little weird about suggesting that as an answer is
that I would have expected that cache to have been reset when you uninstalled
Firefox and reinstalled it.
Now, I don’t know how you deleted it and I also don’t know if Firefox
bothers to clean up its cache. It’s possible that it could leave the cache in
place when you uninstall it. But that’s where I would look.
This feels like one of those kinds of problems that just sort of comes up
out of nowhere and then goes back to nowhere magically, once you’ve actually
cleared the cache in your browser.