Technology in terms you understand. Sign up for the Confident Computing newsletter for weekly solutions to make your life easier. Click here and get The Ask Leo! Guide to Staying Safe on the Internet — FREE Edition as my thank you for subscribing!

Why does my computer shut down after an hour or two of playing music from my external drive?

Question:

I am a DJ and use my laptop (1.2ghz Intel Celeron, 256mb ram, no spyware or
viruses, up to date with windows patches and drivers) to play to the music.
Ever since i started playing the music from my usb2.0 external hard drive my
laptop would turn off by itself with no warning after say.. a few hours, then
more and more frequently. So i thought it was overheating but not sure.

As you know mp3s need to be decoded before playing. I tried converting a DJ
set into wav files (no compression, therefore not as much processing) and
played a set all night from my external hard drive using wav instead of mp3s
without my laptop turning off once. I can do a set using mp3s on my internal
hard drive without my laptop switching off but my internal is only 40 gig.

I want to DJ music via my external hard drive without having to convert all
my mp3s to large wav files! Is it overheating?

Would buying more ram eliminate the problem? Maybe i should get a Firewire
external hard drive instead of a usb2 one because they are a little bit faster?
Or is the only answer to buy a bigger expensive internal laptop hard drive?

Maybe put my laptop on bricks of ice?

Well, I certainly agree that it feels like an overheating
problem.

And I suppose, depending on where you’re working, putting your laptop on ice
has a certain appeal (make sure it doesn’t get wet, ok?).

More realistically, though, there are some clues and some things to try.

Become a Patron of Ask Leo! and go ad-free!

My first guess is that the driver for accessing that external hard
drive is using all available CPU time. It shouldn’t, but I’ve seen it myself. I
have a PCMCIA adapter for reading SD ram cards from my camera and cell phone
that does exactly that – as soon as I start copying files from it, the CPU
usage spikes, and then stays at maximum until the files are copied off. There’s
poor design in there somewhere, in either the driver or the hardware
itself.

So my first suggestion would be to use task manager to monitor your CPU
usage while this is happening. Decoding MP3’s is nothing to a 1.2ghz processor,
so I really doubt that’s the sole problem -though it might be enough to push
things over the edge, I suppose. But the fact that it works OK from the
internal hard disk really points to the primary issue being that external
one.

You might visit Windows Update to see if there are any non-critical updates
available for the USB or hard disk drivers, since non-critical updates don’t
get downloaded by Windows automatic updates.

If the CPU is spiking, I’m not sure that switching to Firewire will help,
but if you can try it before you buy a replacement drive, it’d be worth
checking out. In fact, even trying a different external drive would be a
worthwhile test.

“…non-critical updates don’t get downloaded by Windows
automatic updates.”

Grasping at straws here, but you might see if you can try a different USB
adapter. For example, rather than using the internal one, see if you can borrow
a PCMCIA-to-USB adapter – it should use different drivers and that could affect
what you’re seeing. As I said, it’d be nice to try before you buy, since
there’s no way to guarantee it’ll help.

One other long shot, particularly if you’re not seeing a spike in
CPU usage, is to try a different MP3 player. Even if it’s not the toolkit you
might normally use, running a test to see if the problem reproduces or not with
different MP3 playing software might be informative. The issue here boils down
to statistics and timing: things might happen at different times depending on
the speed of the hard disk or its connection to your PC, and statistically
speaking if something has a chance of happening say one in a billion times …
well, a billion might be only a second for a CPU, or a few minutes or a few
hours for software that’s performing a repetitive task such as decoding MP3s.
It’s a long-shot, but I’d throw this into the mix of things to try as well.

Do this

Subscribe to Confident Computing! Less frustration and more confidence, solutions, answers, and tips in your inbox every week.

I'll see you there!

20 comments on “Why does my computer shut down after an hour or two of playing music from my external drive?”

  1. If he is playing in a club environment another culprit may be low frequency vibration. i.e. bass. I have a laptop integrated into my car, and have seen it freeze several times during specific RPM ranges. I believe the engine vibration hits a particular resonance that the hard drive cylinder heads do not like.

    Reply
  2. also remeber that any USB connection especially USB 1.0 has a power limitation that could cause a shut down check that you haven’t excedded this OR better yet use a powered USB hub !!

    Reply
  3. Actually, trying different brands has more merit than you might think. Unfortunately, both of mine are no-name generics, but one of my USB external enclosures draws a lot more power than the other one (I have to disconnect everything else from the hub).

    Also, see if SpeedFan works for your laptop (for some reason, it doesn’t like many laptops) — then you can see what the temps and voltages are doing (including a nice graph so you can see trends).

    A longshot that you could also try is to use one of the Ramdisk or Disk-caching programs and copy the set off the external drive into a temporary space.

    But if you’re complaining that the internal drive “only” has 40 GB, then a 1G ramdrive will be very tiny indeed.

    Reply
  4. everynight my comp shuts off at 12:15 am. it takes about 20-30 min before i can turn it back on without it shuting off again. however, there are some nights that it doesnt shut off and it is completly random.

    Reply
  5. i on the computer and watch some mtv download… then my computer shut down instantly… without anything popping out?
    isit my harddisk problem?

    Reply
  6. My Computer Frequently shuts off without warning, its used for a gaming computer and we also use AOL, and AIM, and the games we play are pretty old, ive played and the computer just shuts off at random in the middle of gaming, Instant Messages, Google searches, and even when i tried to restart the computer it shut off before completion. what do i do?

    Reply
  7. What is a safe operating temperature of a cpu desktop. Is 59 *c too high. My computer does shut down quite often and heats up rather quickly to this temperature. It will shut often just by browsing on the internet or recalling files from my external drive. My cpu fan is working but the heatsink seems quite hot. The computer will stay on all night without shutting down or restarting but it will shut itself off in the morning once I try to use it.
    I have an external hub to power my external drive that plugs in to the back of the computer. Settings maximum operation temp of 60*c before it shuts down, should it be higher?

    Reply
  8. Hello, I also have a proble with this desktop shutting down, Pc could be up and running all week or a few hours and only while I am online in a browser looking at something pc will shut down and screen goes black and retarts and performs a disk check for errors, then I go back online and it may be 10 mins or hours later and when it feels like it the Unit just shuts down, I have removed a lot of files and pictures on to cd’s and then I hoped I removed them from unit, What is my Problem……….Thanks Richard

    Reply
  9. My Acer laptop began starting to shut itself off, out of the blue, while I listen to Radio streaming for a few hours. Please tell me what is wrong? It never did that in the past while it was still new. I have Vista.

    Reply
  10. i found the Solution !!!!! Very Easy One! it is the Bios SETUP! YES! in section “PC Health” you will find option for temperature warning. this makes your pc shuts down instead of giving you a warning. Raise the warning temp! that is it!!! (my warning was at 60. i raised it to 70)

    Reply
  11. I had the same problem with my laptop. it got burning hot and would shut off with no warning (overheat).

    I blew into where the fan blows air out and dust flew everywhere. it hasnt overheated since and its been a month LOL

    Reply
  12. I bought new Acer Aspire series laptop, it is only 5 months old, and no Acer Service available here, Problem is that after using 2 hours it shuts down automatically or hangs, it has Original Windows Vista. Please guide me thanks.

    Reply
  13. my laptop ia acer type aspire 4930g
    G anedr warrnty the dealer No problem found butit still shotdown randumlly sometime after 1 momment some time after 1 weak sometime 6 times sometime 1 time weakly

    Reply
  14. if its old its the dust.. i get really pissed off when my pc shuts down wen im playing games or watching vids so i decided to clean the dust with compressed air… and it actually worked and my pc had a hell lot of dust

    Reply
  15. Guys there is a new divice witch includes extra 3 fans go to ur local techno shop and ask them for it it connect to ur pc with a usb leed it makes things much better especially if ur having alot of shut downs the other solution is to raise ur pc abit up by putting a book at the back of it so that the fans under the pc ear easier ( do not put ur pc on soft areas e.g bed , and on ur laps

    Reply
  16. I always used 2 play games on my dell inspiron laptop.
    When my laptop was new i used to play Call Of Duty Modern Warfare & Pototype,etc. But It never Shut down automatically but one night i left my pc on & after 2-3 days later i installed Call Of Duty World At War & while Playing It Shuts Dwn automatically & when I restarted it it says PHYSICAL MEMORY DUMP on BLUE SCREEN……
    My Configuration is , Win7,4GB RAM DDR3,512 MB ATI RADON Graphics Card,320GB HD & Intel(R) Core(TM) i3 CPU M350 @2.27GHz 2.26GHz

    Not a lot to go on here, but I’ll point you at Why does my computer blue screen?

    Leo
    19-Mar-2011
    Reply
  17. This problem sounds a bit interesting with me problems concerning pc’s shutting down automatically could be one of the following overheating, hardware related errors, computer virus or your opearting system, if you have connecting any device recently and then the problem occurs, i might say that your external drive is infected so firmwire issue,

    Reply
  18. A laptop shutting down unexpectedly is a symptom of dirt and dust getting in the vents of the laptop case and clogging the fan and heat sink on the CPU of your computer. With less air getting in the case because of the clog, and less air reaching the heat sinks on the CPU, it’s no surprise that it might overheat. Thanks.

    Computer Repair Melbourne

    Reply
  19. i have a problem with my system , that it gets shutdown automatically after half an hour . it may be any work . i could not complete my work and it is only can started once again if i start it after 15 mins .
    pls dear solve my issue.

    As the article suggests, it sounds like your machine is overheating.

    Leo
    12-Nov-2011

    Reply

Leave a reply:

Before commenting please:

  • Read the article.
  • Comment on the article.
  • No personal information.
  • No spam.

Comments violating those rules will be removed. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication.

I want comments to be valuable for everyone, including those who come later and take the time to read.