Technology in terms you understand. Sign up for the Confident Computing newsletter for weekly solutions to make your life easier. Click here and get The Ask Leo! Guide to Staying Safe on the Internet — FREE Edition as my thank you for subscribing!

Why do different registry cleaners give different results?

Question:

Let’s say you download the so-called top two registry cleaners. You perform
a scan with the first, and allow it to clean the errors.

Now you use the “other” cleaner, run a scan and it shows hundreds of
errors.

Back to the first, scan again and it still shows zero errors.

I’m beginning to think these cleaners are all made up and only show errors
until you purchase the product. Once you do so they then show that they “did
their job” and that your computer is in great shape after the scan.

What’s your take?

I have mixed feelings about registry cleaners in general, and one reason is
that there are indeed less-than-reputable companies who are indeed doing things
much like you suspect, and worse.

However there are several very legitimate products, and guess what? You’ll
get different results between them as well.

The reason may surprise you.

Become a Patron of Ask Leo! and go ad-free!

First, I need to be up front and let you know that some of the companies
that create and sell registry cleaners and optimization programs are occasional
direct (i.e. non-Google) advertisers here on Ask Leo!. I say that up front to
hopefully avoid concerns that I might be influenced by them, and to allow you
to make your own decisions well-informed.

Ads that show up in the Google ad blocks are, largely, out of my control,
but I only accept direct advertising from companies that I believe are
relatively reputable.

But that doesn’t imply that I think that their products are always
necessary. Smile

In fact my stance on registry cleaners is pretty clear: 99% of the time
I don’t think they’re needed at
all
.

“… there’s actually no definition of what it really
means for the registry to be ‘clean’.”

So, why might different registry cleaners return different results?

In short, because there’s actually no definition of what it really means for
the registry to be “clean”.

Oh, there are some obvious things, like perhaps references to files and
software that no longer exist. But the bottom line is that the registry is such
a complex collection of data that it’s nearly impossible to encapsulate all the
rules of what can and cannot be cleaned, what’s safe to remove and what’s not,
into a single cleaning program.

This concept of “safe” is also a very important difference. It’s not always
obvious whether a particular cleaning action will, in fact, be safe and not
have unintended side-effects. Many registry cleaners will allow you to specify
how “aggressive” they are to be, and others simply select a particular level of
what they feel is reasonable.

Neither are wrong, but neither can be completely right either. It’s just not
that simple.

And it’s another source of differences between the different products.

The model of telling you what’s wrong for free but then charging you to fix
it is, in fact, a legitimate sales approach. Unfortunately it’s also abused by
various malware and other companies to occasionally scare you into buying
things you don’t need, or worse, installing malware on your machine.

So how do you tell what’s what?

In my opinion it’s all about reputation. Do a little research and see what
independent (and again, reputable) third party sites report on various tools.
See what discussion groups say. Even my article that says that registry cleaners aren’t typically
needed
includes a couple of recommendations.

To further complicate matters, purveyors of malware and disreputable tools
appear to be very good at deception. Take care that you aren’t reading
“planted” testimonials, watch out for “sound-alike” product names, and other
scams.

But the bottom line is that as long as you take care to find and use
reputable products, and follow their instructions, taking care to always backup
first, you should be fine.

Even if the reputable products give different results from each other.

Do this

Subscribe to Confident Computing! Less frustration and more confidence, solutions, answers, and tips in your inbox every week.

I'll see you there!

10 comments on “Why do different registry cleaners give different results?”

  1. Hmmm…i think you are correct in saying that Reg Cleaners are not “Typically” required, but in my opinion, there are cases when a “gud’ and reliable Reg Cleaner is required….to atleast clean some malware entries….

    Reply
  2. On the recommendation of a friend I used CCleaner which seemed to find quite a lot to remove and after the first time I used it my PC worked fine. The second time I used it, using the same settings it must have got more agressive and the next time I tried to boot up I got nothing and had to seek help to reinstall (Thank goodness for a backup on an external hard drive.
    I was told the probable reason was that CCleaner got a bit too enthusiastic and took something out of the registry which it should not have. So you can guess where that particular program got sent.

    Dave

    Reply
  3. I USE REGISTRY ALL THE TIME..MY QUESTON IS ‘IF THEY WERE NOT NECESSARY THEN WHY ARE THEY PRESENT” I DID A WINDOWS UPDTAE RECENTLY…AND AFTER THE UPDATE THE MACHINE KEPT REBOOTING … ITHEN RAN CCLEANER AND THE REGISTRY FIX AND IT WAS OK…YES U DO GET DIFFERENT RESULTS..BUT HEY THEY WORK FOR ME..I’M NO ROCKET SCIENTIST

    Reply
  4. I use RegSeeker (a free program) for my registry cleaner. In the several years that I have used Regseeker, it has never caused me any problems, and I have a high confidence level when using RegSeeker. It also has a back up feature that I feel is very important for any registry cleaner. That said I have Widows XP, SP2, for my OS and I install and uninstall a lot of software like utilities, upgrades, new versions and PC games. Many uninstall programs do not fully uninstall their product from the registry. A registry cleaner is a good way to see what is left over from uninstalls and remove the left overs from the registry. My goal is to keep the registry as small as possible as one factor in many for a faster running PC.

    I also use and like CCleaner, but mostly just to remove internet and temp files.

    Reply
  5. I have been using “eusing free registry cleaner” for some years. I have also used their registry defragger. I have had no problems with it. Anyone else have a view on this one please>

    Reply
  6. Having tried several registry cleaners to deal with a sluggish Windows XP fraught with problems, from suites to simple ones, I’ve had disasterous results from some and pleasant surprises from others.

    CCleaner came by recommendation from PC World and CNET which gave it some credibility. It did little, if any, damage and seemed to clean up temporary and deleted files more efficiently than the built-in Windows disk cleanup. It backsup at your “ok” before each registry cleanup. Recently they have added a “Wipe Free Space” feature to the cleanup function that I used the last time I reformated the hard drive and anytime I have installed or uninstalled numerous programs. It significently improved the performance of the computer and gives noticeable results any time I run it. Unfortunately, it takes quite a bit of time to wipe the free space because the unused disk space is quite large on this computer. It is donation-ware, but I think it is an excellent utility for use with Windows.

    Reply
  7. I’ve been using “Easy Clean” & “Reg Supreme” for years (winxp pro sp3) without any issues whatsoever.
    They are quick, easy & simple (small footprint).
    I run EC first and then RS to get what isn’t picked up.
    -RS also has the option to defrag/compress the registry without issue-
    I’ll trust my experience over any supposed expert opinion any day…

    Reply

Leave a reply:

Before commenting please:

  • Read the article.
  • Comment on the article.
  • No personal information.
  • No spam.

Comments violating those rules will be removed. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. All comments containing links and certain keywords will be moderated before publication.

I want comments to be valuable for everyone, including those who come later and take the time to read.