I have an eMachine about 8 months old. I put a game CD in it to play. Before
I could do anything, the CD exploded inside the CD/DVD drive. After we cleaned
out all the tiny particles of pieces of disc out of the computer, the computer
won’t do anything. What could cause this or are eMachines lemons?
In this excerpt from
Answercast #18, I look at the ‘Case of the Exploding CD’ and some steps to
get that machine operating again.
So, certainly eMachines are not lemons. They are fine machines. They’re not my favorite, but they’re okay machines. I certainly wouldn’t call it a lemon based on your experience.
What’s happened is actually, kind of, an interesting thing that does happen from time to time.
CD drives have gotten to the point where they spin discs so fast that a disc that is damaged or weak can in fact, occasionally explode within the drive.
What probably happened here is that you may have cleaned out all the pieces, but during that little explosion, one of the pieces may have cut a cable; it may have bounced a connector so that the connector is no longer properly connected. There may be a metal substrate on that CD that’s now causing a short somewhere on your machine.
There are lots of reasons that the explosion of the CD in your drive could cause your machine, your entire machine, to become inoperable.
Unfortunately, it’s almost impossible to really diagnose.
It’s one of those situations where I think that you’re either:
- Going to have to do something like start replacing components until it works. I would start with those components that are physically near the CD drive in that machine: potentially the motherboard.
- Go out and find yourself a technician who is willing to spend a little bit of time looking at the machine to see if he can determine what components aren’t working, what it is that’s preventing the machine from working at all.
Next from Answercast 18 – Is it dangerous to use a wireless mouse or keyboard?