Hi, Leo. I had to burn an ISO file to a DVD. For this purpose, I used this
article, “Would you show me how to burn ISO files?” as the guideline. However,
I keep running into a problem. After I’m done with selecting the required file
as a source, the status bar says that the disc isn’t empty and therefore the
write button never enables. But I don’t see any contents in the DVD when I view
it through Windows Explorer. What do I do?
In this excerpt from
Answercast #75, I look at a case where a DVD drive is not recognizing a
blank DVD and work through several troubleshooting steps.
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Can’t burn to blank DVD
Well, unfortunately, if you’re not seeing any contents on the DVD when
you’re looking at it, it still may not be blank.
There are actually two possibilities here. One is the disc itself is
actually not blank. Even an empty disc that has had a file system written to it
is technically not blank. So by that measure, it may be that you need to get a
brand new blank DVD and insert it into the drive.
It’s sometimes a matter of quality and that’s the other part of this.
Sometimes, some DVD drives will not recognize some DVD media as being blank
when they are. That’s a matter of the drive not working properly.
Yes, this could be a drive problem. It’s more simple to fix, of course, if
it’s a “quality of media” problem.
Testing to find what’s broken
What I would do is first confirm that you’ve been inserting a truly blank
DVD into the drive. Then go out and get a different brand, potentially a
higher quality brand of DVDs. You don’t have to get many. We’re just doing a
test here. See if that solves the problem; it may.
If it doesn’t, then I’m afraid you’re probably looking at some kind of an
issue with the drive itself.
At that point, I would recommend giving this a quick try on another computer
with the DVDs that you’ve been using (the blank DVDs that you have) and make
sure that they will work somewhere. That will at least help narrow down the
Next from Answercast 75 – What’s a
“starter capacity” cartridge for a printer?