Every once in a while the notification balloon saying that âmagma.ca
is now connected, speed 44.0 bpsâŠ.â comes up while I am definitely
not connected. I am suspecting a software glitch but can not, of course
identify it since I am just an ordinary user of a PC. I have run all
kinds of cleaning programs to no avail. If you have some idea what
could cause this, I would be grateful if you would let me know. Running
Windows XP, Home and SP3 installed.
âdefinitely not connected.â?
I beg to differ. Thatâs exactly what that little balloon means.
And depending on what you mean by âcleaning programâ, Iâm not at all
surprised they didnât help.
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If I were you, Iâd check my phone bill asap. And then check a few
things to make sure that this isnât some malicious software.
I get the sense that theyâre not as common as they once were, but
one particular form of malware is called a âdialerâ. When youâre
infected, the dialer does exactly what it sounds like: it dials the
phone and makes a connection to a remote number. The problem, and the
scam, is that the number is usually a â900â or similar so-called
âpremium rateâ phone numbers where you are charged an exorbitant amount
of money by the receiving party, often per minute.
You typically donât realize whatâs happening until you get a phone
bill of several hundred, or perhaps even thousands, of dollars. And
phone companies are notoriously difficult to deal with on these
issues.
So the very first thing you should do is scan your computer for
viruses and spyware, making sure youâre using up- to- date programs with
up- to- date databases. Most so called âcleaningâ programs do not do this;
they are not anti-malware in the same sense that anti-virus and
anti-spyware programs are. And anti-virus and anti-spyware programs are
something you should be running regularly anyway.
malware, and block the calls.â
You may also be able to call your phone company and have them put an
explicit block on outgoing calls to 900-like numbers. You wonât be able
to make a 900 call if you actually wanted to, but Iâm guessing thatâs
something you can live with.
In your shoes, I would do both: scan for malware, and block the
calls.
Now, there is a possibility of a non-malicious source for this
connection. It could be your email program.
If your email program is configured to check for email every so
often, and itâs configured to dial up as needed, then it could be doing
exactly what it was told to do: dialing out to check for new email
every so often.
First, in Outlook Express, click on Tools,
Options and then make sure youâre on the
General tab:
Make sure that âDo not connectâ is selected where it says âIf my
computer is not connected at this timeâ.
Then click on the Connection tab, and press the
Change button:
I would make sure that âNever dial a connectionâ is selected. That
way to actually connect youâll have to do so manually, but youâll be
assured you only connect when you want to.
in the question text, â definitely not connected-, is not in quotes so I would wonder if perhaps the balloon that states âis now connectedâ is referring to a home network. The statement âdefinitely not connectedâ, may be her own, meaning that he/she is telling you that there is no internet connection.
Along the same line, why, when Iâm using the internet and obviously connected to the home network, I occasionally get the bubble telling me that Iâm now connected.
The speed definitely sounds like dialup, but is it possible the asker is confusing âconnectedâ with actively being online (i.e., browsing or checking email)? He/she could check this (if on dialup) when the balloon appears by picking up an extension phone on the same line and listening for dial tone vs. distinctive modem noise.
If they are on anything but dialup, unless they have physically disconnected the connection (or they have a broadband connection that shows with lights whether the connection is active or not) they are connected like it or not.
If it IS a malicious program using dialup, Iâd unplug the phone line from either the computer or the wall when you donât intentionally want to be online until you get the problem solved.
Often when a computer is connected to an ADSL modem, it will show connected at 100Mbps even if the modem isnât connected to the net.
I donât know what other modems do since I havenât had that much experience.
My sattelite modem only shows connected when it really is, dialup has always done the same to meâŠ
The âconnectedâ message in Windows simply verifies that there is something on the other end of the line that is responding. It guarantees nothing except that you can communicate to the next device on the network (the one in which you are directly plugged in).
âzigg
From the website of magma.ca it appears to be a legitimate ISP. It would really save a lot of conjecture if the OP could tell us whether they actually subscribe to magma.ca for dial-up internet or they use some other ISP and/or delivery. It makes a great deal of difference which internet supplier they are âdefinitely not connected (to)â when this balloon pops up.
If they actually are on dial-up with magma as their ISP, they are probably connecting to the ISPâs 800 number, so there would be no traceable phone records, or potential charges. It would simply be a matter of correctly configuring the âOptionsâ settings as above, to eliminate the rogue connection. Malware wouldnât enter into it.
Similarly, if they currently have HI SPEED intenet access, checking under âOptionsâ will reveal whether a previous magma.ca dial-up account was configured on that machine and hasnât been disabled. That, likewise, could be corrected under âOptionsâ.
Thereâs so much speculation necessary when we donât know if this is a new issue or one that has been around for a while, or itâs one that suddenly materialized following some change.
The scary scenario would be if there is no magma.ca connection set up in âOptionsâ. I would not even think about going there without hearing back on the âlegitimateâ scenarios; it would probably be a lot of speculation for nothing.
SpacemanBill
Connected at 44 bps pretty much guarantees itâs a dial-up connection. To makes sure youâre âdefinately not connectedâ, pick up your phone, if you hear a dialtone youâre not connected, if you hear beeps and noises, you areâŠlol