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20 comments on “Why Do Services Like Google and Microsoft Ask for a Phone Number?”

  1. This article is a load of crap. Outlook locked me out and is asking to send me a text message and thus requires a phone number. The alternate email entered at sign up only allows for changing of password but does nothing to unlock the account. I have content linked to the account and so they are holding it hostage unless I give them a phone number where they can send a text message. “Contact us” sends you to bot where you can request a human but then it only offers contact through email and when you click email it sends me right back to outlook.com as if I can login to send an email. The email link itself has no email address in it. F**k you microsoft.

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  2. I know this is dated, but the issue has not gotten any better and no explanation is any more smart.
    You don’t need my mobile number, when you can have my alternate email address.

    The “you may forget your email address” irrelevant, since you just click on “Forgot email/password”.

    No. There is another reason they aren’t telling us. Probably something to do with law enforcement, so if they are investigating a crime, they can request all phone numbers as part of a way to narrow down the who, what and when.

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    • I think it’s an issue of fraud and fake accounts. It’s trivial to create a new email address with no way to trace it to the creator. While burner phones are a thing, they’re significantly more difficult (and costly when all you want them for is a free email account).

      Reply
  3. The person that wrote this nonsense article is a fraud and is part of the problem even way back then. That may read harsh but let me explain why I write that. Even way back then the writer knew better.

    If you are still around please update this mis information write up please with some actual useful information.

    First these plateforms run by technology companies that only feed on one thing , your information full stop.

    The greed for information about you knows no bounds. The information collected is misused and puts you in more danger than ever before.

    Silly email companies demand your phone…at the same time silly phone companies demand your email address.

    If either cared about you and your privacy and protection.
    There are much better ways to do it.

    Notice how you canuse temp emails or temp voice over IP sms or phone numbers.

    This is very interesting, both microsoft google amazon att any f them… The call can afford to create a disposable sms or email online too that would allow password recovery and account protection.

    They dont support things like that because it insure your anonymity.
    It protects you too well. They can track you they can feed off you.

    The law enforcement agencies in this country wont allow you to be have those privacy protections.

    Every cpu in thse machines has a seed generator, our phones are computers our tablets. This nation’s spy and intelligence agencies requested chip makers to use a government approved seed generator. This allows them back door access.

    I’m not sure the outcomes of those request.. the point is no tech company cares about you or your security of your accounts.

    They techno babble some script about how they care they lie to us making things required and their terms of service locks you into their chnages they make at a whim.

    If you continue to use or service you are agreeing with our terms. From cockies to ads to logins? We are losing the privacy battle everytime the uninformed click yes I accept.

    Please read these terms of service people opt out and and drop off these services and tech that box you in.

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  4. I dont do text, but I noticed that my flipphone is inundated with SMS messages, I hate the phone beeping all the time, and now the memory is full…….no more SMS messages. I’m going to get that messaging turned off, for good.

    Nooobody ever gets my phone number anymore. The reason is, that they want is to spam you.

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  5. Requiring a mobile phone number locks me out of any service that requires one. I neither have a mobile phone nor do I want one. Why can’t there be an option to use a landline instead?

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  6. People concerned about privacy and not wanting to provide a telephone number for account recovery purposes or that they won’t need it should consider that alternative ways to recover an account might entail a significant waiting period.
    Using a Microsoft recovery code for example will result in a 30 day waiting period before getting back into the account.
    Found that out the hard way after helping someone after he locked himself out of his laptop after too many incorrect log on attempts and not having setup account recovery methods. I found a way into his account using another computer, updated his recovery information, then had to wait 30 days for the changes to take effect. We got lucky.
    Not having the phone number for providing account verification made what would taken minutes to recover from turn into a month and a half.

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  7. I read your article about Google & Microsofe needing my phone number.

    I have a problem with Facebook! When I signed up with Facebook, they asked for my phone number. (They didn’t say mobile). I gave my landline. I was brand new, at age 80!!
    So, now I’m locked out because when I get to the place where they send a text to verify……of course I don’t get a code.
    There’s no place I can change this. No one to call,
    No way to get in to make a new account. We tried to make an account using my Gmail and it bounced right back to my AOL account!
    So I am screwed to put it in nasty language.
    I basically used it to keep in touch with family. I miss that terribly.
    Facebook notifies me, in my email, when someone
    posts on my timeline. Trouble is they send the email in French!! I can’t read it.
    Yes, I have gone every place someone suggests, to no avail.

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    • To get around the French language problem, you can use Google Translate or something similar.
      I’m not sure what can be causing the inability to be able to open a new Facebook account, but it might be that you have your Gmail and AOL both set up as recovery emails. You may have to open a new emaill account. You’ll still be able to use your Gmail and AOL accounts as recovery emails.

      Reply
  8. The ideea of not given the phone number, is not about random text messages. Is about other people having a very easy door into your account, if they want. Just impersonate you and they can steal your sms recovery, and they have control over your LIFE not just FB account or google. That’s why never set up a phone number as a recovery. There a many ways to secure your account. Yubico keys, Microsoft authenticator, authy code generator, and I’m sure somebody can add a few more.

    Reply

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