Hi, Leo. I know that you suggested a number of email programs that can be
used on Windows 7. But my experience is simply that clients of mine just don’t
like them. As a result, I’ve managed to put Windows Mail, not the extremely
unpopular Windows Live Mail, on for them. Who can one write to in Microsoft and
expect a reply and ask if they’d favorably consider making Windows Mail an
available upgrade installation for Windows 7 users? In my view, this option
could have many consider an earlier upgrade to the OS from XP.
In this excerpt from
Answercast #31, I use my past experience in working for Microsoft to explain
why they don’t like old versions of software and some ways to move forward
into using email software that computer users will enjoy.
Re-releasing Windows Mail
In my opinion, this is a lost cause. Not only has Windows Mail itself been abandoned, if you will, by Microsoft: it’s been abandoned now for a good two to three years.
Having worked there, I know that dredging something out from history like that and repackaging it up is actually a fairly major effort and something that Microsoft is very loathe to do. They much prefer to put their efforts into new things.
What they would be making their trade-off against is:
- Do I take this software engineer (or rather this team of product engineers) and do I have them work on Windows 8 and products for the future…
- Or do I have them work on this email program that we’ve been ignoring for the last three years?
In short, it just ain’t gonna happen. I’m sorry. It just isn’t.
Contact at Microsoft
To answer your question, no, I actually don’t have a contact for you. I have no idea who one would contact and who one would bring that idea to, to begin with.
Ultimately, I think you would be better served in a couple of different ways:
One is, to the extent that you can, learn to love the bomb. Learn to love Windows Live Mail, or the web interface, or Gmail, or any of the current instances of email programs that you’re already familiar with and/or email web interfaces.
- The only other thing I can suggest is: there are literally hundreds of different email programs. The ones that I typically suggest are Thunderbird and Microsoft Outlook as part of Office.
There are so many more email programs out there that I can’t even begin to scratch the surface on what they all are. If it’s really that big of a problem for you, what I would strongly recommend is that you go out and search for some of those alternatives.
I honestly don’t know what your success rate is going to be. If your clients are expecting Windows Mail, and only Windows Mail, then there is no path that I can see that will satisfy them; be it finding another email program or trying to dredge up Windows Mail from Microsoft’s archives.
Gotta move forward
Ultimately, I think that some change here is not just inevitable, but unfortunately required in order to move forward.
I really think that what you’re asking for, what you’re looking for isn’t there. And to be fair, you’re not alone. What people would love, absolutely love, Microsoft to do is not dredge Windows Mail… they want Microsoft to support Outlook Express. They want Microsoft to take Outlook Express out of its archives from 10 years ago and give that a product a revision.
Again, I just don’t see it happening.
I would strongly recommend that you use Windows Live’s feedback forums to potentially provide feedback on the current software: Windows Live Mail, the one that many people do not like. Other than that, I really don’t see an answer to this to ultimately make your clients happy… other than finding something that perhaps they can just live with.
Next from Answercast 31 – Are third party utilities better than what’s already in Windows?