tech support scam

A computer screen displaying "Remote Access"?

Why Disabling Remote Access Doesn’t, and What to Do Instead

Turning off remote access in Windows might feel safe, but it doesn’t block the kind of access scammers use. I’ll show you why those settings aren’t enough, how remote scams really work, and what simple habits will actually keep your computer secure.

Phone Support: What You Expect

Searching for a Technical Support Support Phone Number? Avoid This Huge Trap

I’ll explain why searching for a tech-support phone number is one of the most dangerous steps you can take when you’re looking for help.

A scene showing a concerned individual at their computer, receiving a scam phone call from someone claiming to be from Microsoft, aiming to assist with non-existent computer errors.

I Got a Call from Microsoft and Allowed Them Access to My Computer. What Do I Do Now?

A very common scam has people supposedly from Microsoft, your ISP, or other authorities calling to help you with computer problems. Don’t fall for it.

Scammer Calling

Tip of the Day: “They” Will Never Call You

Malware Detected

It Pays to Be Skeptical

If we would all be a little more skeptical, we’d be safer and the internet would be a more trustworthy place.

Avoiding Tech Support Scams

What do you do when you suddenly find yourself on the phone with a scammer? Step One: Be Skeptical!

Answers

How to Find Software Support

Finding support for software and services can be a challenge. I’ll breakdown the places to look and the steps to take.

Phone Scam

Is My ISP Calling Me to Clear Up My Problems with Windows?

In a brazen scam attempt, you may get a phone call from someone claiming to be your ISP or other service provider to “help” you with your Windows problems. Don’t fall for it.