scammers

A split-screen image showing two paths: on the left, a person following Google's official recovery steps (well-lit, organized process with checkpoints for recovery information); on the right, the same person handing money to various masked figures who are disappearing with the cash. Above both scenes is a Gmail lock icon.

Avoiding Scams: Why Hackers Can’t Recover Your Gmail for You

You’ll often find testimonials and offers of amazing account recovery success. It’s a trap.

An image of a modern mobile phone receiving a call. The screen of the phone displays a caller ID that reads "TRUST ME" in bold letters. The phone is held in a hand against a neutral background, emphasizing the caller ID on the screen.

Tip of the Day: Don’t Believe Caller ID

To access this post, you must purchase The Ask Leo! Tip Of The Day / Bronze Level Patronage, Silver: Online Everything or Gold: What More Can I Add?.

A concerned Corgi looking at a computer screen with the message "Malware Found!"

It Pays to Be Skeptical

A pop-up says malware was found. An email claims your package couldn’t be delivered. A caller insists they’re from Microsoft. Each could be a scam, or some could be real. What do you do? I’ll discuss the one simple skill that keeps you and your technology safe.

How Can I Protect Myself From Scams?

Scams are everywhere, it seems. I’ll cover some common ones, and share the single most important rule to protect youself.

Phishing: How to Know It When You See It

Phishing is a way scammers trick you into providing personal and financial details. Phishing opens the door to identity theft and more.

Never Attribute to Malice . . .

Malicious intent is commonly understood to be the cause of technological trials and tribulations. It’s usually the wrong assumption to make.